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Charlotte client service manager

53 client service manager jobs found in Charlotte

MarshMcLennan
02/22/2026  
Senior Client Advisor - RMP International Clients
Company: Marsh Description: Marsh RMP Multinational Practise: We have a fantastic opportunity for a Senior Client Advisor to join our Dublin based Advisory team. The successful applicant will work within the RMP Multinational Practise who are a dedicated team providing full advisory / executive service to an existing book of Multinational client, both Outgoing as the Producing Office (PO) and Incoming as the Servicing Office (SO). This role will be based in our Dublin office and offers a hybrid working model, with 3 days in the office and 2 days remote. Please note, commercial insurance experience will be an essential prerequisite for this position, and the successful candidate must also be CIP qualified. This highly sought after position will involve working closely with the designated Account Executives plus local colleagues in Dublin plus the Marsh network from both perspectives, PO and SO. This is a superb opportunity to build upon a career in...
MarshMcLennan Charlotte, NC, USA Full Time
MarshMcLennan
02/22/2026  
Financial Accountant - Account Manager (Captives)
Company: Marsh Description: What can you expect: As the world’s largest captive manager, Marsh offers an innovative, comprehensive approach to captive solutions, helping organizations of all sizes navigate complex, global risks. This permanent role is based in Dublin which allows for flexibility and working from home. The team is responsible for management of captive (re)insurance undertakings and Section 110 companies. The Account Manager reports to Senior Account Manager and be part of a team of 25+ colleagues. The role holder will manage a portfolio of high profile clients ensuring best in class service aswell as mentoring junior colleagues along their career path and accountancy qualifications. We will rely on you to: Act as the main client contact and be responsible for the total management of allocated companies, staff training and development. Proactively lead and co-ordinate the activities of the team allocated to each client account, and be the focal...
MarshMcLennan Charlotte, NC, USA Full Time
Huntington
02/21/2026  
Regional Manager - HFA and Preferred Banking
Description Summary: The Regional Manager – HFA & Preferred Banking is a strategic leadership role responsible for managing a team of Licensed Preferred Bankers and Financial Advisors across a Retail Banking branch network. This role oversees regional sales activities, regulatory compliance, operational execution, and client relationship management, ensuring delivery of comprehensive financial solutions including planning, advisory, brokerage, and insurance services. The manager fosters collaboration across business lines and drives performance through coaching, development, and strategic direction. Duties and Responsibilities: Lead, motivate, and develop a high-performing team of Licensed Preferred Bankers and Financial Advisors through coaching, mentoring, and goal setting. Oversee regional sales strategies and ensure alignment with corporate objectives and client needs. Ensure compliance with all...
Huntington Charlotte, NC, USA Full Time
MarshMcLennan
02/14/2026  
Senior Health & Benefits Consultant
Company: Mercer Description: We are seeking a talented individual to join our Sr. Health & Benefits team at Mercer. This role will be based in Charlotte, NC or Richmond, VA. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Sr. Health & Benefits (H&B) Consultant , you will assist with managing consulting engagements with 2,000+ life employers regarding their medical, dental, life, and disability benefit plans and programs. You will negotiate with benefits carriers and vendors to secure health and welfare plan coverage for these employers, acting as the client manager and often the Mercer relationship manager. We will count on you to: Manage complex client engagements, including overall service delivery, strategy, financial evaluations, plan design, renewal, business placement, benchmarking, and other studies. Develop sophisticated benefits design and renewal strategies and drive the development...
MarshMcLennan Charlotte, NC, USA Full Time
H.W. Kaufman Group
02/12/2026  
Professional Liability Broker
  When someone needs insurance coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to grow their career in the specialty insurance industry. We are looking for candidates with an entrepreneurial spirit and drive for career advancement to join our team as a Professional Liability Broker. The Professional Liability Broker will drive new business, work to meet or exceed production goals, as well as build strong, positive relationships to increase the reputation of Burns & Wilcox. Responsibilities Build agent and broker relationships, find sources, and be creative in placing risks and identifying product opportunities Handle accounts of all sizes, must be willing to work towards handling larger accounts independently Seek opportunities to access and cultivate new brokerage markets and products Travel...
H.W. Kaufman Group Charlotte, NC, USA Full Time
H.W. Kaufman Group
02/04/2026  
Commercial Lines Underwriter
Responsibilities When someone needs coverage for the unique, the unusual, or the unconventional, they come to Burns & Wilcox. Burns & Wilcox offers unparalleled resources and exposure for those looking to excel in the specialty insurance industry. Interested? Join our team! Build, maintain, and grow a book of business Manage agency relationships and serve as lead client contact Create and execute marketing plan to increase new and renewal business Rate, quote and bind each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business Develop and submit underwriting referrals to company brokerage facilities and Burns & Wilcox management   Monitor key metrics to formulate corrective action impacting new business hit, renewal retention, premium growth, and loss ratio Lead, train, and develop Assistant and Associate Underwriters Qualifications...
H.W. Kaufman Group Charlotte, NC, USA Full Time
Huntington
02/03/2026  
Finance Axiom Manager
Description Huntington’s Finance organization is continuing its transformation journey to become a people first, digitally enabled function supporting the strategic goals of the bank. As part of that journey, Huntington is looking for a seasoned, hands-on Finance Axiom Manager.  Finance Axiom Manager (FAM) will drive the overall strategy, design, policies, transformation, and standardization of the production of automated Axiom regulatory reporting. The FAM ensures that the end-to-end process delivers on its goals of transformation and process optimization and is responsible for defining, implementing, measuring and improving the automated Axiom reporting process to consistently deliver value. The FAM defines and analyzes operational performance metrics; identifies key opportunities and gaps in the core business processes; ensures application of the appropriate process improvement methodologies, tools, and...
Huntington Charlotte, NC, USA Full Time
Relation
01/27/2026  
Account Manager - Commercial Lines
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Account Manager manages the overall client relationship by providing strategic advice on coverage, risk management and business needs, ensuring that the client's insurance program aligns with long-term goals and growth plans.  The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available.  A GLIMPSE INTO YOUR DAY Serves as the main point of contact for the clients, addressing...
Relation Charlotte, NC, USA Full Time
Relation
01/09/2026  
Account Manager - Commercial Lines
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Account Manager manages the overall client relationship by providing strategic advice on coverage, risk management and business needs, ensuring that the client's insurance program aligns with long-term goals and growth plans.  The Account Manager remains knowledgeable of advances in the insurance business as well as stays abreast of the types of insurance products available.  A GLIMPSE INTO YOUR DAY Serves as the main point of contact for the clients, addressing...
Relation Charlotte, NC, USA Full Time
Foundation Risk Partners
12/03/2025  
Commercial Lines Account Manager
Foundation Risk Partners , one of the fastest growing insurance brokerage and consulting firms in the US, is seeking a Commercial Lines Account Manager to join our growing team in NC.  Key Responsibilities: Manage a small-to-mid size generalist book of business, servicing both new and renewal clients from start to finish Work closely with the assigned Sales Producer to meet client needs and achieve sales goals Handle all client service tasks including policy changes, renewals, certificates, and communication with carriers Requirements: Valid North Carolina P&C license Minimum 2 years of Commercial Lines insurance experience Prior experience with Applied EPIC is a plus Strong organizational and communication skills Self-motivated with the ability to work independently and collaboratively This role offers a high level of autonomy and the opportunity to build strong client relationships while supporting a team-oriented sales approach....
Foundation Risk Partners Charlotte, NC, USA
Towne Insurance
11/10/2025  
Regional Operations Manager - Commercial Lines
Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is hiring a Commercial Lines Regional Operations Manager to join our team. The Commercial Lines Regional Operations Manager is responsible for leading and optimizing operational performance across multiple offices or territories within the region. This role ensures consistent delivery of high-quality service, operational efficiency, and compliance with company standards and regulatory requirements. The manager will collaborate with marketing, sales, claims, Learning and Development, and service teams to drive strategic initiatives and support business growth. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are...
Towne Insurance Charlotte, NC, USA Full Time
MarshMcLennan
07/20/2025  
Personal Lines Insurance Account Manager (Hybrid work schedule)
Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an   Account Manager at McGriff , a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our   Account Manager   on the   Personal Lines   team, you'll build and maintain key...
MarshMcLennan Charlotte, NC, USA Full Time
Towne Insurance
01/23/2025  
Account Manager - Commercial Lines
Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is hiring a Commercial Lines Account Manager to join our Charlotte team. The Commercial Lines Account Manager is responsible for providing professional service to new and existing clients in a timely and accurate manner. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role Works closely with risk advisors and other Towne personnel on all aspects of client service, marketing, and renewal. Provides...
Towne Insurance Charlotte, NC, USA Full Time
Relation
02/24/2026  
Trainer, Regional Systems
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Trainer, Regional Systems is responsible for developing, implementing, and overseeing training programs in their assigned Region/location that equip new and existing service personnel with the necessary skills and knowledge to excel in their roles. The individual in this position plays a critical role in enhancing team performance, operational efficiency, compliance and user adoption by aligning training with enterprise standards and regional workflow. This role will also be...
Relation Charlotte, NC, USA Full Time
MarshMcLennan
02/24/2026  
AI Technology Product Manager
Company: Mercer Description: As we work to transform the Mercer IT and Business into a truly agile organisation, we currently seek a talented, collaborative AI Tech Product Manager to help bring us on this exciting journey. Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset — their people. The Mercer Career Business is a global leader in human resources consulting, specialising in workforce and career management solutions. We empower organisations to optimise their talent strategies through innovative approaches to compensation, benefits, and employee development. By leveraging data-driven insights and industry expertise, Mercer helps businesses attract, retain, and engage top talent, ensuring they remain competitive in an ever-evolving market. Our comprehensive services include salary benchmarking, mobility solutions, and strategic workforce planning, all designed to enhance...
MarshMcLennan Charlotte, NC, USA Full Time
Flagstar Bank
02/23/2026  
Executive Assistant
Position Title Executive Assistant   Location Charlotte, NC 28202   Job Summary The Executive Assistant is responsible for enhancing the effectiveness by providing advanced information management support (typically at an Executive or high-level management level), administrative support and organizational support. Responsible for handling a wide and complex range of administrative and executive support related tasks working under minimal supervision. Interact with staff (at all levels) in a fast-paced environment, sometimes under pressure and remains flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality. Also responsible for gathering information to prepare reports, assisting with the planning of events, managing and directing certain inquiries, managing and prioritizing meetings for the executive and assisting with the creation of timely communications within the division. May be required to apply knowledge of assigned...
Flagstar Bank Charlotte, NC, USA Full Time
MarshMcLennan
02/22/2026  
Corporate Consultant – DB Consulting Team
Company: Mercer Description: What can you expect: We are seeking a skilled Corporate Consultant to join DB Consulting at Mercer in Ireland starting April 2026. This is a hybrid role that has a requirement of working at least three days a week in the office. The Corporate Consultant role is a client-facing position dedicated to managing a diverse range of projects for corporate clients. This role acts as the primary point of contact for corporate consulting exercises including production of financial disclosures, risk transfer, benefit change and member option projects. You will lead project coordination and delivery, ensuring smooth execution and successful outcomes in a dynamic and growing area of the business. The role requires excellent communication, project leadership and collaborative skills to drive successful client solutions. We will count on you to: Serve as the main consulting point of contact for corporate clients, providing expert guidance and...
MarshMcLennan Charlotte, NC, USA Full Time
MarshMcLennan
02/22/2026  
Operations Manager - Innovation Centre
Company: Marsh Description: What can you expect: Join the Marsh Innovation Centre as an Operations Manager and become a key driver of operational excellence within a dynamic and forward-thinking environment. This newly created role offers the opportunity to influence the Centre’s growth and success by optimising processes, managing cross-functional initiatives, and supporting strategic expansion efforts. Reporting directly to the Senior Director and working closely with Innovation Engineering Leadership, you will ensure seamless operations across multiple hubs and innovation squads. Marsh (MRSH) is the world’s leading professional services firm specializing in Risk, Strategy, and People. We are embarking on a major transformation that will redefine how essential financial services are delivered to consumers globally. We will rely on you to:   Financial Management & Reporting Assist with the expansion and integration of innovation hubs by ensuring the...
MarshMcLennan Charlotte, NC, USA Full Time
MarshMcLennan
02/22/2026  
Executive Assistant
Company: Marsh Description: Join the Marsh Innovation Centre as an Executive Assistant and become a vital part of a dynamic, innovative team based in our Dublin office. This is an office-based role offering a unique opportunity to provide  executive support while contributing to operational excellence and fostering a collaborative, inclusive workplace culture. If you thrive in a fast-paced environment and enjoy supporting leadership and colleagues to drive success, this role is for you.  Executive Assistant – Marsh Innovation Centre   We will rely on you to:   Provide comprehensive executive support to the Innovation Centre Senior Director and Innovation Engineering Leadership, including calendar management, meeting prioritization, expense processing, travel arrangements, and hospitality coordination for visitors.   Build strong working relationships with other executive assistants across the organization.   Handle confidential and sensitive...
MarshMcLennan Charlotte, NC, USA Full Time
MarshMcLennan
02/22/2026  
Pension Administration -Coordinator
Company: Mercer Description: This role is at the very core of Mercer Services within the Wealth arm of our business supporting Members, Trustees and Clients. This position involves overseeing money management tasks, handling various ad hoc business responsibilities, and contributing to ongoing projects to support the efficient operation of the business. What can you expect? An opportunity to join an established and client focused Pension’s Admin team A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment To build and maintain an excellent rapport with our clients, providers and colleagues across the Business Supportive on the job training We will rely on you to: Manage and oversee money management activities related to pension schemes. Run and analyze reports to support pension administration and financial accuracy. Complete reconciliations to ensure data integrity and...
MarshMcLennan Charlotte, NC, USA Full Time

 

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