25 customer experience representative jobs found in Charlotte

Description Apply Today – Classes Start February 2026! Are you prepared to embark on a fulfilling career in insurance sales? We invite enthusiastic, people-oriented candidates to submit their applications early for our Inside Sales Representative training programs starting in February 2026. Key Date: Unlicensed Class Begins: February 23, 2026 Licensed Class Begins: March 9, 2026   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: ✅ Generous earning potential ✅ Paid licensing and training opportunities ✅ Comprehensive benefits ✅ Flexible work arrangements ✅ Strong work-life balance ✅ And more! Why Liberty Mutual?    Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a combination of base salary and generous commission. Top Performing Agents in their...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Unified Communications Engineer to join our Unified Communications/Voice in Charlotte, NC. As a Contact Center Developer, you’ll move Pacific Life, and your career, forward by providing technical and development oversight for Pacific Life’s AWS Connect Contact Center platform and related customer engagement systems. This...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a skilled Network Security Engineer to join our team in Charlotte, NC .   As a Sr. Network Security Engineer, you’ll play a key role in Pacific Life’s growth and long-term success by ensuring the risks to the organization’s information posed by a variety of cyber threats are minimized. You’ll also ensure that when security incidents occur, they are dealt with promptly and effectively, and that steps are taken to prevent them from reoccurring, as well as collaborating with our corporate security team to design and build security controls to protect our environment. The Network Security Engineer is the subject matter expert in network security architecture, design, planning, assessment, and security tools using multiple platforms and protocols. Must have hands on...

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management. The Client Relations Analyst handles all inbound calls from current clients for any type of service requests; payments, cancellations, changes, and other customer service questions. In addition, this individual assists advisors with service needs and makes modifications to...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage. Follow claims handling procedures...

Job Description: Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Identity and Access Management (IAM) Analyst who will be responsible for the delivery of Identity Governance & Administration (IGA) products and capabilities required to support the enterprise infrastructure and business line applications.  In this role, you will assist with the development of the IGA strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with IT leaders, technologists and support staff to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the IAM IGA products and capabilities showing increased adoption, speed to market, and resiliency. This...

Job Description: Job Description: Pacific Life is investing in bright, agile, and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Senior Infrastructure Architect II to join our PL Technology Shared Services team. This person should be onsite in the North Carolina area. As a Senior Infrastructure Architect II, you’ll play a key role in Pacific Life’s growth and long-term success by defining and shaping the global PL infrastructure architecture, and bringing together the expertise of Application / Tech Owners, I&O, and Network in designing and provisioning scalable infrastructure. This includes the development and maintenance of infrastructure standards, NFRs, Blueprints, and Reference Architectures. You will fill a new role that sits in the PL Technology department. Your colleagues will include enterprise architects, engineers, and system administrators. How...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Reinsurance Accountant II to join our Reinsurance Accounting and Reporting team in our brand-new Charlotte, NC location. This is a hybrid role requiring on-site presence in our Charlotte, NC office. As a Senior Reinsurance Accountant II you’ll move Pacific Life, and your career, forward by supporting the Company's...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. The Sr Business System Analyst, Integrations and Automation will partner with our business functional areas and technology teams to develop and enhance Workforce Benefit Division’s group benefits business capabilities by delivering a highly integrated digital ecosystem for internal and external stakeholders. This analyst will analyze current and future...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Facilities & Workplace Services Coordinator to join our Global Workplace Services (GWS) Team in Charlotte, NC. As a Facilities & Workplace Services Coordinator you’ll move Pacific Life, and your career, forward by supporting the stand up and day to day operations of our new office location in Charlotte, NC. How you'll...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.   Pacific Life is investing in bright, agile, and diverse new talent to ensure we continue to innovate and strengthen relationships with our policyholders. That’s why we’re actively seeking a talented Financial Reporting Manager to join our team to support our Reinsurance Financial Reporting function. (This role is an individual contributor position.) If you’re...

Job Description: Pacific Life is investing in bright, agile and diverse talent to contribute in our mission to modernize technology for the modern workforce, in support of a superior customer experience.  PL Technology actively seeking a talented Senior Software Engineer I to join our Enablement Automation Platform team in our brand new Charlotte, NC location. As a Senior Software Engineer I, you’ll move Pacific Life, and your career, forward by solving technical challenges and finding opportunities to improve automated systems. Successful candidates must be customer-centric and be able to foster an environment of mutual respect for delivering quality software within a fast-paced agile engineering team. How you’ll help move us forward : Develop and maintain automated processes in a mix of traditional and low-code systems using Python, Power Automate, AWS, and Azure to improve efficiency, reduce manual effort and eliminate errors in repetitive tasks. Integrate...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Tax Senior Analyst will oversee all aspects of indirect tax compliance, including sales and use tax, property tax, and other related areas. This role is crucial in ensuring the company meets all regulatory requirements and minimize tax liabilities. The Tax Senior Analyst will work closely with the Tax Director, outside consultants and various departments to provide support and ensure accurate and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more. Use your insurance expertise to...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Join America’s most trusted brand with over 100 years of service. Why Choose AAA The Auto Club Group (ACG) ACG offers excellent and comprehensive benefits packages: · Medical, dental and vision benefits · 401k Match · Paid parental leave and adoption assistance · Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays · Paid volunteer day annually · Tuition assistance program, professional certification reimbursement program and other professional development opportunities · AAA Membership · Discounts, perks, and rewards and much more A DAY IN THE LIFE of a Field Insurance Service Representative The Auto Club Group is seeking a Field Insurance Service Representative who will provide a high level of support to the Insurance...

Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is hiring a Commercial Lines Risk Advisor to join our Charlotte, NC team. This is a sales-oriented position, requiring advanced communication skills, a thorough knowledge of the insurance products available through this agency, and proven ability to pursue and close sales developed though leads provided by bank personnel and through own relationships. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Network Engineer to join our team in our Charlotte, NC office. • This role is hybrid, located in our brand-new Charlotte, NC office. We believe in empowering our employees to get work done both in and out of the office. Pacific Life is investing in its global network and security to support its digital transformation...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask , but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented Identity and Access Management (IAM) Engineer who will be responsible for the delivery of Identity Governance & Administration ( IGA ) products and capabilities required to support the enterprise infrastructure and business line applications. In this role ,...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is looking to invest in bright new talent to ensure we continue to provide excellent value and strengthen relationships with our policyholders. It’s in this spirit that we are actively seeking an Integrations Engineer to join our Workforce Benefits Division team in Charlotte, NC. Relocation assistance may be provided. Pacific Life is building the...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life is looking to invest in bright new talent to ensure we continue to provide excellent value and strengthen relationships with our policyholders. It’s in this spirit that we are actively seeking a Sr Integrations Engineer to join our Workforce Benefits Division team in Charlotte, NC. Relocation assistance may be provided. Pacific Life is building the...