9 customer support specialist jobs found in Charlotte

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE'RE LOOKING FOR The Risk Placement Specialist supports the sales process in an effort to retain and grow the business by providing marketing support that is dependable, accurate, accessible and motivated to succeed. They are responsible for assisting Sales Producers in renewing and writing new business by providing front end underwriting, submitting comprehensive data and information to various markets and communicating with the carriers on accounts in order to negotiate the most competitive pricing....

Description Summary: This is an exciting opportunity to join the fast-paced, Commercial Banking Sales Enablement Team as a Commercial Sales Enablement Specialist II. We provide critical support to sales teams across Huntington's footprint to drive sales execution and results. This team is responsible for key functions such as research and insights, proposal development, RFP responses, relationship reviews, sales tools administration and more. Duties and Responsibilities: Providing strategic sales support/fulfillment to sales colleagues across Commercial Banking business segments in the form of process management, coordination and execution. Contributes to the creation, writing, and editing of RFP responses from prospective/current Commercial Bank customers with emphasis on: conducting a scope discussion with the relationship manager and subject matter experts to qualify and understand the RFP opportunity;...

Description Summary: Commercial Relationship Service Specialist Seniors serve as the primary service contact for assigned Commercial customers and Relationship Managers. Duties & Responsibilities: Acts and makes decisions in coordination or on behalf of Relationship Managers; connects or informs other bank colleagues to enable seamless transition of service for non-credit products; Often assigned to support the most complex, visible, large, and/or sensitive customers and services  Takes initiative to facilitate customer onboarding in conjunction with RM; ensures regulatory and system requirements are met; includes new and existing entities, triggering events, and clearing exceptions and diligence cases; works directly with customer and deal team colleagues Obtains/reviews customer information, prepares documents for customer signatures required to open commercial deposit accounts and business online;...

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Client Service Specialist executes all administrative tasks related to account management and policy servicing. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards.   A GLIMPSE INTO YOUR DAY Orders...

Position Title Credit Products Analyst I   Location Charlotte, NC 28202   Job Summary The Commercial Credit Analyst I is an entry-level role designed to develop foundational experience in commercial credit risk and lending. This position supports Credit Products Specialists in underwriting and monitoring commercial loans across various business segments within Commercial & Private Banking. The Analyst will develop essential skills in financial statement analysis, risk assessment, and loan structuring while ensuring compliance with bank policies and regulations. Primary responsibilities include financial statement analysis, risk rating generation, credit due diligence, and portfolio monitoring. Analysts will also assist in preparing credit approval memoranda and market analysis. Pay Range: $62,676 - $70,258 - $79,848   Job Responsibilities: JOB RESPONSIBILITIES Spread financial statements and assess trends. Generate risk ratings and accompanying analyses....

Senior Cyber Defense Incident Responder AIG is seeking a highly skilled cyber-defense expert to join AIG’s Detect & Response team.  The Senior Cyber Defense Incident Responder will execute a range of threat discovery and incident response duties. The successful candidate will work as part of a team that conducts investigations into potential and actual cyber-attacks affecting AIG’s global business units, lines of business, or information technology infrastructure. The Detect & Response team encompasses several teams across disciplines including alert validation and tuning, incident response, and cyber threat intelligence. The teams follow a kill chain-aligned operational model, giving the candidate exposure to all elements of an attack lifecycle. Major Job Responsibilities: Investigate potential cyber-attacks and intrusion attempts. Leverage aggregated cyber threat intelligence, log, network flow, and anomaly data for analysis, research and the identification of...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...

Description Summary: HFA Service Specialists provides client relationship building partnerships with Advisor(s) and is responsible for the day-to-day activities and interaction between the client and Huntington, in terms of the establishment, documentation and maintenance of the relationship.  ​ Duties and Responsibilities: Day to day activities and interaction between the client and Huntington in terms of establishment, documentation, maintenance and servicing of the relationship, including the Digital Experience. ​ Services customers by providing detailed information on specific accounts and building rapport.  Responsible for identifying, researching, analyzing and resolving complex problems with accounts. ​ Works directly with the client and/or relationship manager to obtain financial information or other documentation needed for new accounts, loans and servicing requests. ​ Responsible for...

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our colleagues with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s...