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Charlotte internal service representative

32 internal service representative jobs found in Charlotte

Pacific Life
03/18/2026  
Sr Vendor Relations Specialist
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking several talented Sr Vendor Management Specialists to join our Vendor Relationship and Performance Management team in Newport Beach, CA or Charlotte, NC . As a Sr Vendor Management Specialist II you’ll move Pacific Life, and your career, forward by managing the relationships and driving the performance delivery of our third parties. You...
Pacific Life Charlotte, NC, USA Full Time
CorVel
03/17/2026  
Knowledge Center Representative I
The Knowledge Center Representative provides administrative customer service assistance to claimants, providers, and other interested parties by receiving and answering telephonic inquiries. Utilizing proprietary systems and training knowledge, this role delivers high quality inbound and outbound customer service with a focus on accuracy, professionalism, and first call resolution.   This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Delivers friendly, efficient customer service in a high-volume environment Accurately captures and enters data into CareMC and other internal systems Demonstrates active listening and communicates clearly to confirm understanding Promotes future use of self-help tools when applicable Maintains consistent attendance and meets quality and productivity standards Additional duties as assigned   KNOWLEDGE & SKILLS: Effective verbal and written communication with...
CorVel Charlotte, NC, USA Full Time
Relation
03/16/2026  
Client Service Specialist - Commercial Lines, Transportation
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Client Service Specialist executes all administrative tasks related to account management and policy servicing. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards.   A GLIMPSE INTO YOUR DAY Orders...
Relation Charlotte, NC, USA Full Time
CorVel
02/28/2026  
Knowledge Center Representative I
The Knowledge Center Representative provides administrative customer service assistance to claimants, providers, and other interested parties by receiving and answering telephonic inquiries. Utilizing proprietary systems and training knowledge, this role delivers high quality inbound and outbound customer service with a focus on accuracy, professionalism, and first call resolution.   This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Delivers friendly, efficient customer service in a high-volume environment Accurately captures and enters data into CareMC and other internal systems Demonstrates active listening and communicates clearly to confirm understanding Promotes future use of self-help tools when applicable Maintains consistent attendance and meets quality and productivity standards Additional duties as assigned   KNOWLEDGE & SKILLS: Effective verbal and written communication with...
CorVel Charlotte, NC, USA Full Time
Pacific Life
02/27/2026  
User Access Management Analyst
Job Description: Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented User Access Management (UAM) Analyst who will be responsible for delivering administrative services and support across enterprise infrastructure and business line applications.  In this role, you will be responsible for the security of our systems and data, assisting with controlling and supporting these resources to ensure the right people have access to the right resources at the right times.  You will also collaborate and coordinate with end users within all Pacific Life divisions and business lines, other technologists and support staff to ensure service level agreements are met while keeping compliance and conformance to standards as top of mind. Finally, you will work to improve and track the maturity of the UAM services by showcasing the customer...
Pacific Life Charlotte, NC, USA Full Time
CRC Group
02/11/2026  
Supplier Risk Manager
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Supplier Risk Manager is responsible for developing and implementing supplier management routines at TIH/CRC supporting the Supplier Risk Management Standards and Policies. This role operates in TIH Procurement and supports business unit and functional partners in managing supplier risk through supplier onboarding activities, reassessments, advice and counsel, and regular reporting. Provides...
CRC Group Charlotte, NC, USA Full Time
Travelers
01/28/2026  
Experienced General Liability Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Charlotte, NC, USA Full Time
Pacific Life
01/09/2026  
Senior Cloud Engineer II
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented Senior Cloud Engineer to join our Cloud Shared Services team in Charlotte, NC. Pacific Life is maturing its cloud platforms to support its digital transformation journey. We are looking for a senior level cloud engineer that will help us build the capabilities for the organization to leverage cloud services safely, securely,...
Pacific Life Charlotte, NC, USA Full Time
CRC Group
01/05/2026  
Principal Software Engineer
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Serve as top-level technical authority on leading edge, complex, state-of-the art technologies and/or techniques. This position is a senior leader of the organization who serves as leader, collaborator, innovator, role model, champion and subject matter expert. o Member of engineering team supporting CRC Specialty, CRC’s brokerage business. o This is a hands-on development position, but also with...
CRC Group Charlotte, NC, USA Full Time
CRC Group
10/22/2025  
Benefits Senior Specialist
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Research, analyze and administer corporate welfare and retirement benefits. Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with ERISA, HIPAA, and all related laws. Provides superior service and guidance to teammates, executives, and HR Business Partners. KEY RESPONSIBILITIES Following is a summary of the...
CRC Group Charlotte, NC, USA Full Time
Allstate
08/10/2025  
Licensed Inside Sales Representative (Remote - Home Based Work)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more. Use your insurance expertise to...
Allstate Charlotte, NC, USA Full Time
CRC Group
03/13/2026  
Senior Accountant
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Independently perform or coordinate a variety of advanced accounting activities, including more complex accounting processes in accordance with generally accepted accounting principles (GAAP). Coordinate accounting, reporting processes and workflow of other team members. Oversee the complete and accurate maintenance of assigned accounting records and the preparation and compilation of financial...
CRC Group Charlotte, NC, USA Full Time
AAA - Auto Club Group (ACG)
03/11/2026  
Processing Associate Temp
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Primary Duties and Responsibilities: Processes a variety of transactions related to the updating of membership and insurance contracts and other activities requiring special handling in accordance with standard guidelines and procedures. Updates database master records. Drafts correspondence and responds to telephone inquiries from auto clubs and other sources. May receive and process monies through cash terminals and may investigate debit and credit balances on various accounts, resulting in a reallocation or refund of monies to members. Assists in the training of new employees. Follows internal processing guidelines to ensure compliance with established company policies and procedures. Participates in pilot programs and projects as assigned. Receives and processes cash...
AAA - Auto Club Group (ACG) Charlotte, NC, USA Full Time
Great American Insurance Group
03/10/2026  
Senior Commercial Lines Account Representative
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. Great American Professional Risk Insurance Services (GAPRIS) provides specialized umbrella and excess liability coverages for medium ​to large-size companies in need of high coverage limits for casualty exposures by utilizing the varied capabilities within the Great American...
Great American Insurance Group Charlotte, NC, USA Full Time
ProAssurance
03/10/2026  
Workers' Compensation Senior Claim Representative II - Eastern Alliance
An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern...
ProAssurance Charlotte, NC, USA Full Time
Utica National Insurance Group
03/06/2026  
Commercial Lines Claims Specialist - Commercial General Liability (Primarily School Claims)
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily school-based commercial general liability claims with moderate complexity.  With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer.  Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling...
Utica National Insurance Group Charlotte, NC, USA Full Time
Utica National Insurance Group
03/04/2026  
Commercial Lines Claims Specialist - Commercial General Liability (primarily New York venues)
The Company    At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving primarily New York commercial general liability claims with moderate complexity.  With skills in detail orientation and analysis, you will interpret coverage and prepare coverage letters as well as handle risk transfer.  Consultation with supervisors on more complex coverage will occur as needed and this role will provide exposure to litigated claims. This position requires strong claims handling...
Utica National Insurance Group Charlotte, NC, USA Full Time
Liberty Mutual
03/02/2026  
Sales Representative, Inbound Remote
Description Apply Today – Training Classes Begin March & April 2026!   Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role.   Key Date: Unlicensed Class: March 23, 2026 Licensed Class: April 6, 2026   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details: Starting base salary...
Liberty Mutual Charlotte, NC, USA Full Time
The Hartford
03/01/2026  
Managing Director, Wholesale Professional Liability
Managing Director - UQ06CB We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           The Managing Director, Wholesale Professional Liability will provide strategic and operational leadership for The Hartford’s Wholesale Professional Liability portfolio, with primary responsibility for Design Professional (A&E), Accountants Professional, and Miscellaneous Professional Liability products. This role as a Managing Director will be responsible for driving profitable growth , underwriting discipline , and strong wholesale broker and MGA partnerships across the East Coast and Midwest , with national broker engagement inclusive of the West Coast. This role leads and develops a team of experienced underwriters and serves as a key...
The Hartford Charlotte, NC, USA Full Time
Travelers
02/27/2026  
General Liability Associate Claim Representative
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Charlotte, NC, USA Full Time

 

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