3 policy processing representative jobs found in Charlotte

This role ensures timely and accurate processing of claims, supports internal and external audits, and contributes to operational efficiency. The Sr. Associate works cross-functionally to resolve issues and maintain high standards of data integrity and client service. In addition, this role provides day‑to‑day oversight of the document function, including Document Capture and Document Indexing, ensuring that document workflows, quality assurance, and processing standards are consistently met. The Sr. Associate partners closely with document operations staff, providing guidance, identifying issues, and ensuring readiness for downstream claim processing. Claim Representative Perform adjudication of life claims for assigned clients, including standard and contestable cases. Review claim documentation such as death certificates, claimant statements, and policy records to verify eligibility. Assess claim validity based on treaty terms, policy provisions, and underwriting...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.    We’re actively seeking a talented Supervisor to join our Life Inforce Operations team in Charlotte, NC. As an Operations Supervisor, you’ll move Pacific Life, and your career, forward through service excellence in quality and efficiency of processing, meeting established service level commitments, and leading positive interactions with customers. Our team plays...

Job Description: At Pacific Life , we’re investing in bright, driven leaders who want to make an impact. Here, you’ll be supported in your career growth while helping us provide financial security and peace of mind to our policyholders, partners, and communities. We’re seeking an experienced AVP, Treasury Operations to lead enterprise cash management, liquidity, banking, and payment operations across a complex, regulated organization. This role offers broad exposure, senior‑level partnership, and the opportunity to modernize and strengthen Treasury operations that are critical to our business. How you’ll help move us forward: As AVP, Treasury Operations, you’ll lead the end‑to‑end cash lifecycle—balancing precision, control, and agility—while developing a high‑performing Treasury team. Key responsibilities include: Cash Operations & Short-Term Liquidity Management Lead daily cash positioning, concentration, and liquidity management across operating,...