50 customer care consultant jobs found in Chicago, IL

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):  Litigation Management Support Specialist Employment Type:  Full-Time  FLSA Status:  Non-Exempt  Location:  In-Office    Summary:    We are looking for a highly capable Litigation Management Support Specialist to join our team and bring our overall litigation program to the next level to work from our Chicago, IL office.  Alternatively, this role can work from our offices in Albany, NY, Los Angeles, CA, New York City, NY, Omaha, NE, or Richmond, VA.  This position reports into the SVP of Global Claims Operations who is based in Georgia.   Employees in this role are required to accurately record all hours...

Job Type: Permanent Build a brilliant future with Hiscox   Drive growth with an ambitious team of MPL Underwriters at Hiscox Position: Sr. Underwriter Reporting to Regional Manager – MPL The Role: Hiscox USA is currently searching for a dynamic, engaging and solutions-oriented Sr. Underwriter to drive new professional liability business and complex renewal business within the MPL sector in the West Coast region. This position provides a unique opportunity for a professional liability specialist to join a fast paced, dynamic team to write policies tailored to the specific requirements of the MPL sector. Lines of business include commercial general liability, professional liability (E&O) and cross-sold Cyber from time to time. We also specialize in accountants, real estate agents, property managers, trustees, consultants, freight forwarders, staffing firms, TPAs, associations, and more! Risks vary greatly in size and complexity (from start-ups to...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works closely with senior level leaders and within the broadest authority limits, to manage the most complex, highest exposure Employment Practices Liability, Private and Not-For-Profit D&O including Community Associations. Responsibilities include the management of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. JOB DESCRIPTION: Essential Duties & Responsibilities: Performs a combination of duties in accordance with departmental guidelines: Manages an inventory of the most complex EPL and Private and Not-For-Profit D&O, which are generally multi-year and...

Job Description   Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.      Position Overview    We’re searching for a Manager, Services Advisors to join our CX Services team — a predominantly remote (or hybrid if preferred) role for someone residing near either our Chicago, Atlanta or Dallas offices.   Reporting within the CX Services organization, this leader manages a team of Services Advisors who scope the training, consulting, and technical...

Job Description Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.     Position Overview We are searching for a Sales Consultant who will play a key role in expanding our technological footprint among Property and Casualty (P&C) Insurance Carriers and Managing General Agents (MGAs ). This role is ideal for an experienced sales professional who excels both in pipeline generation and fosters relationships with senior executives and...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  The Sr. Data Engineer (Workday) is an individual contributor specializing in Workday systems analysis and design, with a strong emphasis on integration development to support CNA’s financial operations. This role works extensively within the Workday Finance suite, including Accounting Center, Ledger, Accounts Payable, Expenses, Procurement, and Spend Management, ensuring accurate financial data transformations and seamless end‑to‑end processing. The engineer will evaluate complex finance requirements, design application and integration specifications, and build scalable, cost‑effective solutions using Workday Studio, Prism, EIBs, and Workday Web Services. They will lead projects and programs,...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr Insurance Companies is a global insurance and investment organization providing property and casualty insurance solutions to business and industry, and one of the fastest-growing insurance companies in the world.  Our talented  and experienced associates manage risk and ultimately support the profitable growth of organizations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce....

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  CNA is the market leader in providing Lawyers liability coverage and provides best-in-class claim service. We are seeking a dynamic self-starter to join our Complex Claims team handling claims for law firms with less than 35 attorneys. At CNA, Claim Professionals use their specialized expertise to handle claims efficiently in a collaborative environment focused on continuous improvement. This position plays a critical role in managing and resolving legal malpractice claims by evaluating coverage, assessing liability and damages, setting timely reserves, negotiating and settling claims, and directing litigation. You will collaborate in a highly-experienced and rich team environment...

Guardian's Group Benefits team is seeking a Client Manager, Premier Market in Chicago, IL or Indianapolis, IN who will be the main contact for client service and relationships. The Client Manager will be directly accountable for client satisfaction and enhancing the client experience. You will: Assume overall responsibility for managing planholder/client accounts for Premier brokers (2-999 lives) with the objective of ensuring that client satisfaction, persistency, growth, and profitability goals are achieved Build strong relationships with clients and brokers/consultants through in-market presence Work closely with the respective sales representative to gain their buy-in for the account management strategy and position Strategically manage the lifecycle of a client to develop the right solutions to their benefit needs Balance the needs of the client with those of the business Achieve yearly financial growth & persistency goals You have: BA or BS...

Job Description   Amazing Career Moments Happen Here     Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.        Position Overview    We’re searching for a AI Enablement Services Lead to join our Professional Services team (Implementation, PMO, Data, Customer Success) in a hybrid location from our Chicago office. As the AI Enablement Services Lead, you will be the architect of the "Next-Gen Professional Services" organization. You are responsible for identifying, building, and...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? This is an exciting new opportunity to make a big impact! We are looking for an experienced Employee Benefits National Accounts Sales and/or Account Management, to make a slight career shift and become our new Training & Development Specialist in our National Accounts and large case space! You must have performed in a National Accounts role w/ ancillary EB products to be...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Strategic Organization and Talent Advisor, Expert provides strategic partnership to the executive and senior leadership team of an Area of Responsibility (AOR) or Market Facing Business (MFB) at Allstate. This role works closely with leaders and stakeholders to deliver high-impact talent initiatives that drive business value. Key Responsibilities: Proactively consult on broad business strategies to elevate and prioritize talent-driven initiatives Provide evidence-based consulting on strategic talent initiatives including...

Primary Details Time Type: Full time Worker Type: Employee Senior Specialist Financial Lines Claims Location: USA – Multi Office Locations (Chicago, Atlanta, New York, and Plano Work Arrangement: Hybrid   The salary range for this role is:  $99,000-$186,00K The Opportunity Manages the complete investigation, evaluation and resolution of assigned portfolio of complex claims emanating from Professional Lines business segments, including lawyers and miscellaneous professionals. Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters. Your New Role • Manage a diverse portfolio of complex claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner •Evaluate and negotiate the resolution of assigned claims in a...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Join the Claims Risk Management Information System (RMIS) & Third Party Administrator (TPA) Data Services team within the Property & Casualty Claims organization, composed of customer facing RMIS Consultants and data professionals. The RMIS Consultant role is focused on providing system and customer support. Under technical direction, for assigned accounts manages the pricing, presentation, delivery, installation, training and support for on-line Risk Management Information Systems as well as loss reports, and other client service delivery. This position interacts with senior personnel of customers and the brokers of customers including Risk and Claim Managers, and Chief Financial...

Job Type: Permanent Build a brilliant future with Hiscox   Join our dynamic and forward-thinking Claims team! Here, you’ll be part of an energetic and innovative group, with the chance to help shape insurance products and collaborate with business leaders throughout the organization. Our Complex Claims Specialist-Miscellaneous Professional Liability role is an individual contributor responsible for the handling of mid to high-severity primary Miscellaneous Professional Liability claims for the organization from inception to resolution.  This includes, but is not limited to, insurance agents, property managers, tax preparers, and various consultants. This role is responsible for all aspects of the claims and litigation process, including liaising with external and internal business partners (e.g., outside experts and/or legal counsel; underwriting) as required.  The Role: Adjusts and resolves complex mid to severity claims that include all phases of...

Guardian's Group Benefits Client Management team is hiring a Client Manager Associate! The Client Manager Associate, Premier Market will assume overall responsibility for managing a client book of business in the 2-99 life space. They will be responsible for persistency, growth, and profitability of this book through relationship development with clients, brokers, and key Guardian internal partners. These partners include Underwriting, Sales Support, Service and Claims. This position will also directly work with Sales Representatives to uncover opportunities to add additional lines of coverage to existing business. This position requires the individual to be an ambassador to the business and always use best practices. The Client Manager Associate is directly and/or indirectly accountable for activities associated with renewing plans (plan retention) and adding new lines of coverage (“add issue”) including, but not limited to, generating plan options and quotes for additional...

Join us as a Senior Regional Production Specialist to grow your career at the forefront of Lexington Healthcare insurance. Make your mark in Lexington Healthcare AIG’s Lexington Insurance Company is the leading US-based surplus lines insurer. For over 50 years, it has provided flexible solutions to companies and organizations of all sizes – from Fortune 100 corporations to small and middle market entities. Lexington is renowned for its ability to help brokers find solutions to the most challenging insurance needs of their clients. Drawing on their entrepreneurial spirit, colleagues are encouraged each day to rise to challenges and embrace opportunities to make a difference. How you will create an impact The Senior Regional Production Specialist manages all Healthcare underwriting within an assigned Branch Office and handles referral decisions for the most complex portfolios. This role takes on a strategic component in the development, implementation and evaluation of...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Individual contributor responsible for the overall management of unsupported excess claims. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers, insureds and defense counsel. Ideal candidates are experienced with handling nationwide unsupported excess claims with general liability, commercial auto and/or product liability. This position enjoys a flexible, hybrid work schedule and can work from a CNA office location. JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in...

Sr. Consultant, Asset Owner - GF07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford seeks energetic and passionate Senior  Asset Owner to lead AI Platform Team to support Applied AI and Enterprise AI use cases. Our AI Platform team has developed industry-leading capabilities, driving streamlined processes and smarter decision making. We support a variety of functions including Actuarial, Product, Underwriting and Sales. As a Asset Owner within the AI Platform organization, you will play a significant role in ensure reliable, reproducible architecture patterns and standardization of the ML and Agentic AI operational pipelines on the GCP and AWS cloud. We are looking for talent who embraces our core values:...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). Ideal candidates have strong familiarity with the claims litigation process and are experienced with catastrophic injuries in commercial auto/trucking, general liability and/or construction lines of business. This...