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Chicago customer experience specialist

34 customer experience specialist jobs found in Chicago

Relation
01/15/2026  
Client Service Specialist - Personal Lines
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE’RE LOOKING FOR The Client Service Specialist executes all administrative tasks related to account management and policy servicing. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards. A GLIMPSE INTO YOUR DAY Maintains...
Relation Chicago, IL, USA Full Time
AXIS
01/13/2026  
Sr. Claims Specialist - Financial Institutions
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS Chicago, IL, USA Full Time
Sedgwick
01/11/2026  
Advocacy Coordination Team Specialist
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist Our teams connect! We collaborate onsite and have a hybrid work arrangement.  All candidates must live near one of our centers of excellence:   Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002 Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401 Coralville, IA:  3273 Ridgeway Drive Coralville IA 52241 Dublin, OH : 5500 Glendon Court Dublin OH 43016 New Albany, OH : 7795...
Sedgwick Chicago, IL, USA Full Time
Hiscox
01/11/2026  
VP, Corix Underwriting
Job Type: Permanent Build a brilliant future with Hiscox   Job Title: VP, Corix Underwriting Reporting to: SVP, Corix and Head of Strategic Integration Location: Boston, Chicago, Hartford, LA, New York and Atlanta Job Responsibilities include: Talent Development: Develop a strong and high performing team Participate in the identification and hiring of underwriting talent. Train new Underwriters, and coordinate with others, to establish training to optimize growth and loss ratio performance of the underwriting team Provide continual coaching and feedback to a team of high-performing Vertically focused Underwriters for the Corix business, and focusing their efforts to achieve growth, service and profitability goals Develop and establish Vertical Centers of Excellence (COEs), including regular forums and reporting, and ensure COEs are influential in changes to underwriting rules, coverage changes, underwriting guidelines and pricing...
Hiscox Chicago, IL, USA Full Time
AIG
01/09/2026  
Senior Loss Prevention Consultant
Why Join Risk Consulting at AIG?   Risk Consulting at AIG is about teamwork! It is about utilizing your resources, working together to solve real world problems, and making a positive impact on our client’s futures. When asked, “why do we enjoy what we do?” The answer is simple, the people.   The role of a Field Risk Engineer is core to what we do at AIG, both as a risk management resource to our clients and as a leading global insurance organization. Field Risk Engineers are responsible for working with clients to identify and mitigate risks to their business such as fire, flood, windstorm, equipment breakdown etc.  A Day in the Life   Looking for variety and a challenge? Property loss prevention surveys range in size and scope. One day you may be looking at a metal working facility, the next, a university campus. The key to success isn’t about being the expert in every occupancy, it’s about building trust and cross-functional relationships with stakeholders through...
AIG Chicago, IL, USA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
12/17/2025  
Underwriting Technical Specialist, Primary Casualty
Argo Group International Holdings, Inc .  and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. (“BWS”), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description A Brief Overview Argo Group currently has a challenging opportunity for an Underwriting Technical Specialist, Primary Casualty to join our team. The primary purpose of this position is to actively participate in the production underwriting, marketing, and processing of assigned lines of business. May have responsibility over an assigned region or niche area. The role will work onsite (5 days per week) at our Chicago, San Antonio, New York City, or Los Angeles office location....
BP&C, Shared Services Inc. (American National & Argo Group) Chicago, IL, USA Full Time
CNA
12/17/2025  
Underwriting Specialist, Multinational P&C Central to West Coast
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  JOB DESCRIPTION: The CNA International platform brings together all the assets of CNA – global network, broad product array, underwriting expertise, superior service and technology – and weaves these strengths into innovative solutions to meet middle market customer needs around the world. That’s why a growing number of businesses with international exposures are turning to CNA to help them manage their increasingly complex global property, casualty and professional risks. This hybrid role will work from our offices in either Chicago, Philadelphia, Atlanta, or Seattle. Essential Duties and Responsibilities: Underwriting Expertise ·   Reviews applications and financial...
CNA Chicago, IL, USA Full Time
Markel
12/03/2025  
Underwriting Support Specialist, Inland Marine
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...
Markel Chicago, IL, USA Full Time
MarshMcLennan
12/01/2025  
Oliver Wyman- Private Capital/Industrials Engagement Manager
Company: Oliver Wyman Description: THE PRACTICE Oliver Wyman’s Private Equity team in North America are looking to hire consultants to support its rapid growth. The team works with private equity investors throughout the deal transaction lifecycle: from opportunity identification through due diligence and post-transaction value realization. At Oliver Wyman, we take a multi-specialist approach to our engagements, bringing teams comprising both deep industry and functional expertise, supported by proprietary approaches and a world-class network. This enables our clients to achieve differentiated results, both on deals and post-transaction. We have completed hundreds of engagements for leading private equity firms across North America, Europe, the Middle East, China and Southeast Asia creating sustainable shareholder value. This is an exciting opportunity to be part of a successful team at the center of the firm’s strategy. Consultants are given the opportunity for...
MarshMcLennan Chicago, IL, USA Full Time
AIG
11/28/2025  
Senior Underwriting Specialist, National Accounts Excess Casualty
Join us as a Senior Underwriting Specialist, National Accounts, Excess Casualty to step up to a key team leadership role that will drive business growth. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a Senior Underwriting Specialist, National Accounts Excess Casualty to contribute to their industry leading Excess Casualty underwriting team.  AIG’s strong foundation as the market leader in this area has evolved through its long-term...
AIG Chicago, IL, USA Full Time
AIG
11/28/2025  
Senior Underwriting Specialist, Excess Casualty
Join us as a Senior Underwriting Specialist, Excess Casualty to step up to a key team leadership role that will drive business growth. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a Senior Underwriting Specialist,  Excess Casualty to contribute to their industry leading Excess Casualty underwriting team.  AIG’s strong foundation as the market leader in this area has evolved through its long-term commitment to the marketplace, investment in...
AIG Chicago, IL, USA Full Time
Relation
11/21/2025  
Client Service Specialist - Commercial Lines
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Client Service Specialist executes all administrative tasks related to account management and policy servicing. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards.   A GLIMPSE INTO YOUR DAY Orders...
Relation Chicago, IL, USA Full Time
Ascot Group
11/20/2025  
Operations Technical Specialist, E&S Casualty
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot...
Ascot Group Chicago, IL, USA
Ascot Group
11/20/2025  
Operations Technical Specialist, Excess Casualty
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot...
Ascot Group Chicago, IL, USA
AIG
11/14/2025  
Senior Underwriting Specialist, Retail Property
Join us as a Senior Underwriting Specialist, Retail Property to play a highly influential role in protecting our clients and growing our business. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Reporting to the Zonal Underwriting Manager or Underwriting Manager, this role will be primarily responsible to execute the geographic underwriting strategy for Retail Property.    Job Responsibilities:   This level underwriter typically performs highly technical complex assignments...
AIG Chicago, IL, USA Full Time
AIG
11/10/2025  
Account Risk Engineer
Why Join Risk Consulting at AIG?   Risk Consulting at AIG is about teamwork! It is about utilizing your resources, working together to solve real world problems, and making a positive impact on our client’s futures. When asked, “why do we enjoy what we do?” The answer is simple, the people.   The role of an Account Risk Engineer is critical to what we do at AIG, both as a risk management resource to our clients and as a leading global insurance organization. Account Risk Engineers are responsible for working with clients to identify and mitigate risks to their business such as fire, flood, windstorm, equipment breakdown etc.  A Day in the Life   Looking for variety and a challenge? Client’s range in size, scope and complexity. One day you may be discussing the loss prevention strategy on an account with an underwriter, the next, surveying a manufacturing plant or diving into the contingent business interruption risks of an account. The key to success isn’t about being...
AIG Chicago, IL, USA Full Time
QBE
11/09/2025  
AVP, Underwriting - Financial Institutions
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to support strategic direction for the Financial Institutions management liability portfolio in the Central region, ensuring growth and profitability. This role involves underwriting complex new and renewal business and offering specialist advice. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, and staying informed about industry standards and new product introductions. •        Location: Chicago, IL •        Work Arrangement: hybrid working expectations •         The starting salary for this role is between $158,500.00 and $237,500.00 Your new role Contribute to the achievement of operational objectives for the underwriting function and/or business unit. Perform underwriting activities in accordance with all legal and regulatory...
QBE Chicago, IL, USA Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
11/03/2025  
Senior Underwriter, Inland Marine
Argo Group International Holdings, Inc .  and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. (“BWS”), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description A Brief Overview   Argo Group currently has a challenging opportunity for a Senior Underwriter  in their Inland Marine line of business.  This is a production underwriting position responsible for marketing, underwriting and processing assigned lines of business. Responsibilities may also include participating in special projects and mentoring less experienced staff.    The role will work onsite (5 days per week) at our Chicago office location.   The primary duties...
BP&C, Shared Services Inc. (American National & Argo Group) Chicago, IL, USA Full Time
AIG
09/23/2025  
Underwriting Specialist, National Accounts, Foreign Casualty
Underwriting Specialist, National Accounts, Foreign Casualty Join us as an Underwriting Specialist, National Accounts, Foreign Casualty to step up to a key team role that will drive business growth. Make your mark in Underwriting We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This is a key role in our Foreign Casualty team in which you will take ownership for achieving goals and outcomes. You will be tasked with overseeing a range of programs and processes, in addition to handling complex underwriting. You will thrive by successfully balancing the needs of multiple stakeholders and making sound decisions using data, analysis, experience, judgment, and a risk...
AIG Chicago, IL, USA Full Time
Brown & Brown
01/13/2026  
Benefits Consultant
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Benefits Consultant to join our growing team in Chicago, IL! The Senior Benefits Consultant will have the opportunity to lead Employee Benefits account management and provide strategic guidance to clients. This role includes day-to-day client interaction, oversight of service functions, and administration of marketing and renewal activities. The ideal candidate brings advanced expertise in compliance, financial analysis, and reporting, independently advising clients and preparing complex financial exhibits. Additional responsibilities include leading client meetings, developing customized reporting, and mentoring team members to ensure alignment with overall strategy and objectives. How You Will Contribute: All responsibilities within the Account Manager & Financial Analyst career tracks....
Brown & Brown Chicago, IL, USA Full Time

 

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