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Chicago customer service rep

42 customer service rep jobs found in Chicago

Sedgwick
05/25/2026  
Disability Representative Sr.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr. Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Cedar Rapids, IA   : 333 1 st   Street SE Ste. 200 Cedar Rapids IA 52401   Chicago, IL :   175 W. Jackson Blvd. 12th Fl. Chicago IL 60604   PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on medical...
Sedgwick Chicago, IL
Guardian
05/22/2026  
Sales Analyst, Premier Market
As the Sales Analyst - Premier Markets, your primary responsibility is to act as the designated Field resource to support Sales Representatives and the Client Management team in the 2-1999 market within the Group Benefits Sales Team.  You will be accountable for following all (SOPs) Standard Operating Procedures for the RFP and New Business/Add Issue submission processes.  A successful Sales Analyst must demonstrate strong product / business knowledge, collaboration / communication skills, project management and the ability to perform tasks using technology and systems utilized within Guardian (Outlook, Salesforce, CPS, Excel, Adobe, SharePoint, Access, etc.). The position must balance the needs of the clients with those of the business and respond to customer inquiries with the objective of selling new business, ensuring that client satisfaction, accuracy, competitiveness, and profitability are achieved.  Additional major responsibilities include negotiations...
Guardian Chicago, IL Full Time
Independence Pet Group
05/22/2026  
Technology Program Manager – Infrastructure & Digital Workplace
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Technology Program Manager – Infrastructure & Enterprise Platforms Department: IPH Technology & Data Reports to: Technology Portfolio & Delivery Leader Location: Chicago, IL Job Summary Independence Pet Holdings (IPH) is undertaking a multi-year enterprise transformation to modernize its...
Independence Pet Group Chicago, IL Full Time
Pet Partners Pet Insurance
05/22/2026  
Technology Program Manager – Infrastructure & Digital Workplace
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Technology Program Manager – Infrastructure & Enterprise Platforms Department: IPH Technology & Data Reports to: Technology Portfolio & Delivery Leader Location: Chicago, IL Job Summary Independence Pet Holdings (IPH) is undertaking a multi-year enterprise transformation to modernize its...
Pet Partners Pet Insurance Chicago, IL Full Time
We Insure
05/21/2026  
Senior Financial Analyst
Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.  As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.  What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven...
We Insure Chicago, IL Full Time
Sedgwick
05/21/2026  
AVP Client Services | Remote In Midwest Preferred
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance AVP Client Services | Remote In Midwest Preferred Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?   Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.  Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights.  Enjoy flexibility and autonomy in your...
Sedgwick Chicago, IL
Applied Systems
05/20/2026  
Customer Success Manager
Job Description Amazing Career Moments Happen Here       Transforming the insurance industry is ambitious, we know. That’s why at EZLynx, a division of Applied, we are committed to transforming every facet of agency life by providing the most innovative solutions to improve how independent insurance agents work every day. We are the Real-Time Rating pioneers in our industry, and we are looking for out-of-the-box thinkers and innovative solution seekers to join our team.      Position Overview       We’re searching for a Senior Customer Success Manager to join our Customer Success team in a hybrid role out of our Lewisville, TX OR Chicago, IL office. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any...
Applied Systems Chicago, IL
PURE Insurance
05/18/2026  
Associate Product Manager
About the role. We are seeking an analytical, collaborative, and motivated Associate Product Manager to join our State Management team within the Product Management organization. This role supports the development, implementation, and performance oversight of state-specific strategies for our High-Net-Worth personal insurance products. The ideal candidate has a foundational understanding of personal lines insurance, thrives in a cross-functional environment, and is eager to grow their career in product management. The role is open to remote candidates, but the ideal candidate is located in Chicago, IL, and able to commute to our office 3 days per week. What you’ll do. Support State Strategy: Assist in the development and execution of state-specific product strategies to achieve profitable growth and market competitiveness. Performance Monitoring: Analyze, report, and communicate on key performance indicators (KPIs) such as premium growth, loss ratios,...
PURE Insurance Chicago, IL Full Time
AXIS
05/15/2026  
Claims Specialist
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...
AXIS Chicago, IL Full Time
EquiTrust Life Insurance Company
05/14/2026  
Associate/Vice President, Investments (Real Estate Markets)
Posting Title: Associate/Vice President, Investments (Real Estate Markets) Location: Chicago, IL (Mostly On-Site) Employment Type: Full-time About Us: EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa. How You’ll Contribute: As a Real Estate Investments Associate or Vice President, you will play a key role in managing and optimizing a portfolio of commercial real estate investments, primarily commercial...
EquiTrust Life Insurance Company Chicago, IL Full Time
RLI
05/11/2026  
Technical Claim Manager-Construction Defect (hybrid)
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Chicago, IL Full Time
Unum Group
05/05/2026  
Recruiting Consultant - Chicago
Job Posting End Date: May 18 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the...
Unum Group Chicago, IL Full Time
Sedgwick
05/03/2026  
Disability Clinical Team Lead
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Clinical Team Lead PRIMARY PURPOSE :  To supervise the operation of Disability Clinical Consultants for disability clients; to monitor colleagues’ workload, provide training and monitor individual claim activities; to provide clinical direction to Disability Clinical Consultants; and to review complex cases as appropriate. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Acts as clinical liaison for the claims team to ensure understanding of the Nurse...
Sedgwick Chicago, IL
Sedgwick
05/03/2026  
Advocacy Coordination Team Specialist
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Advocacy Coordination Team Specialist Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:      Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002  Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401  Coralville, IA:  3273 Ridgeway Drive Coralville IA 52241  Dublin, OH : 5500 Glendon Court Dublin OH 43016  New Albany, OH : 7795 Walton...
Sedgwick Chicago, IL
Brown & Brown
05/03/2026  
Management Liability Senior Underwriter
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Nexus Specialty Inc. , an Arrowhead Programs company, is Seeking a Management Liability Senior Underwriter to join our growing team in   Chicago, IL !     The Senior Underwriter will play a key role working with the VP of Management Liability to help grow a profitable book of wholesale-only, middle market Management Liability business in the US. They will take an active part in the development and implementation of an underwriting strategy that identifies profitable market opportunities and key wholesale broker relationships.      How You Will Contribute:     Underwrite a portfolio of primary and excess private company and non-profit management liability risks – with a focus on new business. Adhere to company guidelines and underwriting authority, evaluate new business accounts to...
Brown & Brown Chicago, IL Full Time
Starr Insurance
05/03/2026  
Regional Underwriting Manager - Ocean Marine
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Regional Manager will drive the development, execution, and achievement of our Non-Blue Water Hull, Marine Liability, and Cargo insurance business. This is a hands-on leadership role involving active involvement and oversight across all aspects of production, underwriting, pricing, and portfolio management.   Key Responsibilities: ·          Oversee and optimize production, underwriting, pricing, and management of the Marine portfolio ·...
Starr Insurance Chicago, IL Full Time
Berkley
05/03/2026  
Senior Underwriter - Management Liability
Company Details       Berkley Select delivers professional liability insurance solutions to individuals, businesses, professional services firms, and nonprofit organizations. As a Berkley company, Berkley Select is staffed with a team of experts with a specific focus on Professional Liability. Berkley Select utilizes individual risk underwriting, loss control, and claims practices providing superior products and services to its customers. Berkley Select is a Berkley Company. W. R. Berkley, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. W. R. Berkley Corporation (NYSE: WRB). Responsibilities The Senior Underwriter will evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for Professional Liability with a focus on Management Liability.    This individual will...
Berkley Chicago, IL
Country Financial
04/29/2026  
Auto Service Appraiser Sr- Chicago, Illinois
Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role - Reviews photos and prepares written estimates in accordance with applicable policy coverage. - Audits/reviews body shop and independent appraiser estimates, supplements and subrogation documentation relative to claims guidelines and procedures. - Communicates all information obtained to involved parties, negotiates and settles claims within prescribed authority. -Maintains professional working relationships with body shops, vendors and internal customers. -Typically requires 7+ years of relevant experience or a combination of related experience, education and training. How...
Country Financial Chicago, IL Full Time
Allstate
04/29/2026  
Employee Engagement Senior Consultant II (On-Site)
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The Enterprise Employee Engagement Senior Consultant II supports a cohesive culture, coordinates most employee engagement initiatives across the office, The Enterprise Employee Engagement Senior Consultant II will be helping to create and advocate for a positive and innovative culture by assisting in developing, managing and executing all projects supporting these values. This role utilizes subject matter knowledge to be a resource for team members on employee culture, researching trends, best practices and processes that contribute to...
Allstate Chicago, IL Full Time
HUB International
04/29/2026  
Senior Account Manager - Employee Benefits
About HUB    In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of- a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.       Why Choose HUB?     Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for...
HUB International Chicago, IL Full Time

 

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