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Chicago customer service specialist

38 customer service specialist jobs found in Chicago

QBE
03/10/2026  
Specialist Inland Marine & Energy Underwriting
Primary Details Time Type: Full time Worker Type: Employee Specialist Inland Marine & Energy Underwriting Location: USA –New York NY; Boston, MA; Chicago, Ill Work Arrangement: Hybrid   The salary range for this role is:  $ 80,000-132,000 The Opportunity The purpose of this role is to underwrite Inland Marine business in accordance with the business plan within set underwriting guidelines, service standards and within individual earned or delegated underwriting authority.. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, staying informed about industry standards and new product introductions. Responsibilities: Contribute to the delivery of the annual business plan for the Inland Marine business unit by making appropriate decisions. Perform complex underwriting activities in compliance with legal and regulatory requirements....
QBE Chicago, IL, USA Full Time
HUB International
03/09/2026  
HR Technology Analyst
About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment...
HUB International Chicago, IL, USA Full Time
AIG
03/08/2026  
Underwriting Specialist, Retail Property
Underwriting Specialist, Retail Property Join us as an Underwriting Specialist, Retail Property to step up to a key team role that will drive business growth. Make your mark in Underwriting We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This is a key role in our Retail Property team in which you will take ownership for achieving goals and outcomes. You will be tasked with overseeing a range of programs and processes, in addition to handling complex underwriting. You will thrive by successfully balancing the needs of multiple stakeholders and making sound decisions using data, analysis, experience, judgment, and a risk mindset. It will be essential to build effective...
AIG Chicago, IL, USA Full Time
Hiscox
03/06/2026  
VP, Product & Underwriting Practice Leader - Management Liability
Job Type: Permanent Build a brilliant future with Hiscox   VP, Product & Underwriting Practice Leader - Management Liability Reports to: SVP, Corix and Head of Strategic Integration Location: NYC, Atlanta, Chicago, Hartford, Los Angeles, Boston Band: III Travel: Up to 25%   Team: Works closely with cross-functional stakeholders including SPADE, marketing, distribution development, claims, actuarial, underwriting operations, as well as the CUO org. Role Overview: The VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy, driving strong...
Hiscox Chicago, IL, USA Full Time
Hiscox
03/06/2026  
AVP/VP, Product & Underwriting Practice Leader - Property & Casualty
Job Type: Permanent Build a brilliant future with Hiscox   AVP/VP, Product & Underwriting Practice Leader-Property & Casualty Reports to: SVP, Corix and Head of Strategic Integration Location: NYC, Atlanta, Chicago, Hartford, Los Angeles, Boston Band: III Travel: Up to 25%   Team: Works closely with cross-functional stakeholders including SPADE, marketing, distribution development, claims, actuarial, underwriting operations, as well as the CUO org. Role Overview: The AVP/VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy,...
Hiscox Chicago, IL, USA Full Time
Hiscox
03/06/2026  
AVP/VP, Product & Underwriting Practice Leader - Technology & Cyber
Job Type: Permanent Build a brilliant future with Hiscox   AVP/VP, Product & Underwriting Practice Leader-Technology & Cyber Reports to: SVP, Corix and Head of Strategic Integration Location: NYC, Atlanta, Chicago, Hartford, Los Angeles, Boston Band: III Travel: Up to 25%   Team: Works closely with cross-functional stakeholders including SPADE, marketing, distribution development, claims, actuarial, underwriting operations, as well as the CUO org. Role Overview: The AVP/VP, Product & Underwriting Practice Leader is a strategically critical leader responsible for driving profitable growth and technical excellence across our Corix business. This role combines product management and underwriting leadership, overseeing the full product lifecycle, risk selection, and innovation for both digital and intermediated channels. The successful candidate will own and deliver the P&L for their product(s) by setting vision and strategy,...
Hiscox Chicago, IL, USA Full Time
QBE
03/06/2026  
Senior Claim Technical Specialist - Healthcare
Primary Details Time Type: Full time Worker Type: Employee Senior Claim Technical Specialist - Healthcare Location: USA –Chicago and New York Work Arrangement: Hybrid   The salary range for this role is:  $139,000-236,500K The Opportunity: As Senior Claims Technical Specialist – Healthcare, you will handle complex claims within our Healthcare claims portfolio, which includes insureds in the Miscellaneous Medical and the Life Sciences Healthcare industries. You will partner strategically with our underwriting team to provide exceptional service to our brokers and customers. This role requires strong communication skills, a demonstrated ability and desire to work collaboratively with both claims and underwriting teams, as well as a strong customer service and risk selection mindset. •Provide technical guidance and analysis for complex and high-value Healthcare claims.  • Assist in implementing and maintaining claims management strategies.  •...
QBE Chicago, IL, USA Full Time
Hiscox
03/04/2026  
Underwriter, Professional Risks
Job Type: Permanent Build a brilliant future with Hiscox   Drive growth with an ambitious team of A&E Underwriters at Hiscox Position: Underwriter Reporting to Regional Manager– A&E Location: Chicago, Los Angeles   The Role: Hiscox USA is currently searching for a dynamic, engaging and solutions-oriented Underwriter to drive new professional liability business and handle complex renewal business within the A&E sector in the Mid-West/West Coast regions. This position provides a unique opportunity for a professional liability generalist or an A&E/construction specialist to join a fast paced, dynamic team to write policies tailored to the specific requirements of the A&E sector. Lines of business include commercial general liability, professional liability (E&O) and cross-sold Cyber from time to time. In addition to insuring architects and engineers, we also specialize in contractors (interior & exterior), real estate...
Hiscox Chicago, IL, USA Full Time
CCC Intelligent Solutions
03/03/2026  
Customer Care Specialist
The hourly rate is: $24.88 - $28.85 per hour This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role The Customer Care Specialist will be responsible for maintaining reactive and proactive contact with customers to improve customer satisfaction and...
CCC Intelligent Solutions Chicago, IL, USA Full Time
Unum Group
02/28/2026  
Regional Broker Manager, Colonial Life - Chicago/St. Louis
Job Posting End Date: March 13 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the...
Unum Group Chicago, IL, USA Full Time
Markel
02/23/2026  
Underwriting Support Specialist
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...
Markel Chicago, IL, USA Full Time
CNA
02/21/2026  
Underwriting Specialist, Multinational P&C Central to West Coast
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  JOB DESCRIPTION: The CNA International platform brings together all the assets of CNA – global network, broad product array, underwriting expertise, superior service and technology – and weaves these strengths into innovative solutions to meet middle market customer needs around the world. That’s why a growing number of businesses with international exposures are turning to CNA to help them manage their increasingly complex global property, casualty and professional risks. This hybrid role will work from our office in Chicago, IL. Essential Duties and Responsibilities: Underwriting Expertise ·   Reviews applications and financial requirements to determine acceptability of...
CNA Chicago, IL, USA Full Time
Hiscox
02/19/2026  
Underwriter Associate, Hiscox Underwriting Center
Job Type: Permanent Build a brilliant future with Hiscox   Underwriter Associate The Role and the Team: When you visit somewhere and see a picture hanging on the wall that’s a little out of whack – do you find yourself levelling it? And do you look for a tool, maybe an app on your phone, to help because you want to make it perfect? Well, we may have the team for you, perfectionist: The Hiscox Underwriting Center (HUC), where existing and selected new business is underwritten, is the largest underwriting team in the company and responsible for 25% of all US business! We are a team of busy organizers and get-stuff-doners who support and inspire each other to win a high percentage of quotes and provide exemplary customer service based on fast response and definitive answers. As an Underwriter Associate in the HUC, you will analyze, price, quote and negotiate Professional Liability, Technology E&O, and Cyber/Privacy insurance to meet agreed service...
Hiscox Chicago, IL, USA Full Time
Arch
02/11/2026  
Underwriting Service Specialist, Property
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Responsibilities and Accountabilities Policy & endorsement issuance File documentation and set-up Review account information for data entry into appropriate systems Order, prepare and/or update reports Policy Rating and/or initial entry into rating model Processing of various underwriting transactions and requests Correspond with brokers for information at Underwriter’s request Booking/Invoicing Coordinate services with other services units, as needed Other duties and special projects as assigned Required Skills and Abilities Analytical and problem solving ability Detail-oriented Customer-focused Collaborative and team-oriented Strong communication and...
Arch Chicago, IL, USA Full Time
QBE
02/04/2026  
Lead Inland Marine & Energy Underwriting
Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to underwrite Inland Marine business in accordance with the business plan within set underwriting guidelines, service standards and within individual earned or delegated underwriting authority.. This role involves underwriting complex new businesses, and offering specialist advice. Additionally, the role is responsible for building and maintaining broker relationships, applying technical expertise, contributing to business results, staying informed about industry standards and new product introductions and coaching and mentoring Underwriters and Assistant Underwriters. Lead Inland Marine & Energy Underwriting Location: USA –Chicago, Ill; Boston, MA; Plano, TX Work Arrangement: Hybrid   The salary range for this role is:  $ 124,000-233,000 The Opportunity The purpose of this role is to underwrite Inland Marine business in accordance with the business plan...
QBE Chicago, IL, USA Full Time
QBE
01/31/2026  
AVP, Underwriting - Life Sciences
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to develop and execute channel strategic plans while providing expert technical guidance on a range of products to intermediaries and clients. This role involves overseeing underwriting activities and managing the profitability of QBE's Life Sciences products. •        Location: Preferably Chicago, IL but open to other locations as well •        Work Arrangement: hybrid or remote working expectations •         The starting salary for this role is between $144,000.00 and $237,500.00 The Opportunity Evaluate risk for new business & renewals to ensure profitable growth. Actively keep abreast of market dynamics and demonstrate market cycle awareness. Provide senior technical and specialist product expertise to corporate intermediaries/clients. Ensure ongoing personal technical development to achieve the ideal DAL state....
QBE Chicago, IL, USA Full Time
AIG
01/30/2026  
Underwriting Specialist, National Accounts, Foreign Casualty
Underwriting Specialist, National Accounts, Foreign Casualty Join us as an Underwriting Specialist, National Accounts, Foreign Casualty to step up to a key team role that will drive business growth. Make your mark in Underwriting We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This is a key role in our Foreign Casualty team in which you will take ownership for achieving goals and outcomes. You will be tasked with overseeing a range of programs and processes, in addition to handling complex underwriting. You will thrive by successfully balancing the needs of multiple stakeholders and making sound decisions using data, analysis, experience, judgment, and a risk...
AIG Chicago, IL, USA Full Time
AIG
01/29/2026  
Underwriting Specialist, Retail Property
This role can be located in either our Chicago, IL office or our Cleveland, OH office. Underwriting Specialist, Retail Property This role will be an ideal next step in your career if you already have some relevant experience in insurance – or this could be your entry into underwriting if you have transferable skills. Make your mark in Underwriting We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role will focus on underwriting new and renewal business to help drive the profitable growth of our Retail Property line. You will be responsible for assessing the desirability of risk through regular contact with brokers, close co-ordination with AIG subject matter...
AIG Chicago, IL, USA Full Time
AIG
11/28/2025  
Senior Underwriting Specialist, Excess Casualty
Join us as a Senior Underwriting Specialist, Excess Casualty to step up to a key team leadership role that will drive business growth. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a Senior Underwriting Specialist,  Excess Casualty to contribute to their industry leading Excess Casualty underwriting team.  AIG’s strong foundation as the market leader in this area has evolved through its long-term commitment to the marketplace, investment in...
AIG Chicago, IL, USA Full Time
Relation
11/21/2025  
Client Service Specialist - Commercial Lines
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Client Service Specialist executes all administrative tasks related to account management and policy servicing. These duties include processing policy endorsements, renewals, cancellations, and maintaining accurate account records.  The Client Service Specialist ensures timely and accurate handling of client requests, policy updates, and back-end service work to support the overall client experience and meet internal compliance standards.   A GLIMPSE INTO YOUR DAY Orders...
Relation Chicago, IL, USA Full Time

 

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