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Chicago customer success manager

102 customer success manager jobs found in Chicago

Freeway Insurance Services America
04/20/2026  
Insurance Sales Manager
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Mental Health Benefit: 12 therapy sessions and 13 additional psychiatric sessions. Extra Perks: Access to disability, hospital indemnity, health advocate program,...
Freeway Insurance Services America Chicago, IL Full Time
HUB International
04/19/2026  
Account Manager - Hotel Franchise
About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that...
HUB International Chicago, IL Full Time
Starr Insurance
04/16/2026  
Claims Manager, Risk Management
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.  The Claims Manager, Risk Management will be responsible for: ·          Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of an active inventory of primary and excess claims related to policies written out of the Risk Management Profit Center in various jurisdictions ·          Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve...
Starr Insurance Chicago, IL Full Time
AmTrust Financial
04/15/2026  
Senior Manager, Management Liability Claims
Overview AmTrust Financial Services, a fast-growing commercial insurance company, has a need for a Senior Manager in our Professional Liability group. This position will include aspects of team leadership and direct oversight of complex files. The Director will be held accountable for driving quality, technical excellence, providing coverage acumen on complex claims, and providing leadership support to a national claims team handling.   The Senior Manager works closely with all levels of claims leadership to provide direction and guidance to claim professionals driving claims performance to achieve optimal claims outcomes, superior individual and team operational results, and strategic alignment with claims department goals and objectives. Responsible for the development, coaching, mentoring, and training of the Professional Liability Claims organization, and ensures consistent, inspiring, and effective communication with claims personnel.   This position...
AmTrust Financial Chicago, IL Full Time
RLI
04/13/2026  
Sr. Underwriter - E&S Property
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Chicago, IL Full Time
RLI
04/10/2026  
Technical Claim Manager-Miscellaneous Professional Liability (hybrid)
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Chicago, IL Full Time
The Hartford
04/07/2026  
Excess Casualty Wholesale Account Manager
Account Manager - OA09HN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This role will have a Hybrid work schedule, with the expectation of working in an office (Chicago, IL, Scottsdale, AZ, Frisco, TX, Greenwood Village, CO, Morristown, NJ, New York, NY, Red Bank, NJ) 3 days a week (Tuesday through Thursday). The Account Manager, as part of Global Specialty Operations, will serve as a critical partner to the Primary Casualty and Excess Casualty Wholesale underwriting teams. The individual focuses on service experience & book of business management, while also acting as a key contact for brokers and underwriters. This is an individual contributor role without supervisory responsibilities, also mentors and train less...
The Hartford Chicago, IL Full Time
Sompo International
04/07/2026  
VP, Territory Manager, Environmental
As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a VP,...
Sompo International Chicago, IL Full Time
CCC Intelligent Solutions
04/03/2026  
Sr. Manager Data Platform
Salary range is: $136,885.10 - $200,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role CCC is looking for a Senior Manager of the CCC data platform that will lead a team of diversely skilled database engineers who architect, build, and...
CCC Intelligent Solutions Chicago, IL Full Time
CCC Intelligent Solutions
04/02/2026  
Community Engagement Manager
Salary range is: $78,555.51 - $115,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role The Community Engagement Manager leads the company’s efforts to build meaningful, long term relationships with the communities where we live and work,...
CCC Intelligent Solutions Chicago, IL Full Time
Applied Systems
04/02/2026  
Sr. Vendor Integration Program Manager
Job Description   Amazing Career Moments Happen Here     Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.        Position Overview    We’re searching for a Sr. Vendor Integration Program Manager to join our Customer Experience team in hybrid location from either Chicago, Dallas or Atlanta. The Vendor Integration Program Administrator will be responsible for driving the operational success of our vendor ecosystem by managing lifecycle processes and cross-functional alignment to...
Applied Systems Chicago, IL
HUB International
04/02/2026  
IT Service Delivery Associate
ABOUT US  At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. Job Description: IT Service Delivery Associate...
HUB International Chicago, IL Full Time
Applied Systems
04/01/2026  
Associate Project Manager
Job Description Amazing Career Moments Happen Here     Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the  Insurtech  game,  we’re  not just redefining  what’s   achievable;   we’re  creating a place where amazing career moments are made possible.       Position Overview   We’re hiring an entry level Associate Project Manager to join our Activation Services team in a hybrid capacity (3 days in-office a week - Tuesdays to Thursdays) based out of our Chicago office. This is an opportunity to gain valuable hands-on experience in project management. This role is ideal for recent...
Applied Systems Chicago, IL
Huntington
03/27/2026  
Product Analytics Manager Sr.
Description Summary: The Product Analytics Manager Sr. will lead analytics efforts supporting   Debit Card product strategies   across acquisition, activation, engagement, servicing, and lifecycle management. This role partners closely with Product Managers, Product Owners, Technology, Risk, Marketing, Finance, and Operations to deliver data driven insights that improve customer engagement, increase transaction volume and spend, reduce attrition, and drive sustainable debit revenue growth.   The role is responsible for defining the debit analytics vision, developing end- to-end measurement frameworks, leading advanced analyses, and translating complex data into actionable insights that inform product roadmap decisions, prioritization, and performance optimization. The Product Analytics Manager Sr. will communicate insights clearly and effectively to both technical and executive stakeholders,...
Huntington Chicago, IL Full Time
CCC Intelligent Solutions
03/27/2026  
Senior Manager - Full Stack Engineering
Salary range is: $136,885.10 - $200,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role We are seeking a Senior Manager to lead our Full Stack Engineering team in Subrogation. This role is critical to delivering high-quality, scalable web...
CCC Intelligent Solutions Chicago, IL Full Time
CCC Intelligent Solutions
03/27/2026  
Senior Manager - Machine Learning
Salary range is: $136,885.10 - $200,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role We are seeking a Senior Manager to lead our Machine Learning (ML) team in the subrogation business. This role is critical to expanding the emerging...
CCC Intelligent Solutions Chicago, IL Full Time
Starr Insurance
03/18/2026  
Claims Manager, Casualty
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team! This position can be filled in Chicago, Atlanta, Philadelphia or Houston Job Responsibilities: The Claims Manager is responsible for the oversight and management of primary casualty claims. This individual will be responsible for leading...
Starr Insurance Chicago, IL Full Time
Starr Insurance
03/18/2026  
Claims Manager, Casualty
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team! This position can be filled in Chicago, Atlanta, Philadelphia or Houston Job Responsibilities: The Claims Manager is responsible for the oversight and management of primary casualty claims. This individual will be responsible for leading...
Starr Insurance Chicago, IL Full Time
CCC Intelligent Solutions
03/11/2026  
Senior Manager, Leadership & Learning Innovation
Salary range is: $119,030.52 - $160,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role The Senior Manager, Leadership & Learning Innovation is a strategic and hands-on leader responsible for designing, delivering, and scaling...
CCC Intelligent Solutions Chicago, IL Full Time
PURE Insurance
02/24/2026  
State Management Senior Product Manager - North Carolina Specialist
About the Role     We are   seeking   an analytical, collaborative, and growth-oriented   Senior Product Manager   to join our   State Management   team within Product Management. This role serves as the primary owner of North Carolina property and   casualty   product strategy within the   high net worth   personal   lines   market, with direct accountability for profitable growth, rate adequacy, and regulatory compliance.   The Senior Product Manager   may have multi-state responsibility and   will lead all aspects of North Carolina product and pricing management, including navigating the North Carolina Rate Bureau (NCRB) framework, implementing circulars and filings, managing North Carolina Reinsurance Facility (NCRF) requirements, and executing strategic deviations. This role partners closely with actuarial, underwriting, legal, compliance, and business leaders to deliver competitive, compliant, and market-responsive...
PURE Insurance Chicago, IL Full Time

 

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