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Chicago customer success manager

100 customer success manager jobs found in Chicago

Applied Systems
08/29/2026  
Customer Success Manager
Job Description   Team:  Customer Success Salary Range: $65,000–$95,000 USD Location: This role is aligned to our hub locations in the US (Chicago, Atlanta, Dallas). While we’re especially interested in candidates in or near these areas, we welcome applications from outside of these locations as well.    Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.   We’re looking for a Customer Success Manager to join our Account Management  team and manage strong relationships with assigned customer accounts, ensuring high satisfaction, successful product adoption, and clear recognition of ROI.   The ideal team member will be hyper-focused on driving revenue growth through low cancellations and churn, high retention, and increased customer...
Applied Systems Chicago, IL
Freeway Insurance Services America
09/30/2026  
Insurance Sales Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $17 - $19 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident...
Freeway Insurance Services America Chicago, IL Full Time
Nationwide
09/30/2026  
Director, Business Development - Surety (Large Commercial)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Areas of focus for this role: I dentifying expansion opportunities within the territory by partnering with brokers on new business development, producer planning, and target account strategies. Contributing to territory-level business planning by tracking production, visibility, and marketing trends and activities Supporting the negotiation and execution of indemnity, collateral, and other risk-mitigation arrangements on larger or more complex accounts...
Nationwide Chicago, IL Full Time
EPIC Insurance Brokers & Consultants
09/28/2026  
Senior Commercial Insurance Client Manager
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...
EPIC Insurance Brokers & Consultants Chicago, IL
EPIC Insurance Brokers & Consultants
09/24/2026  
Personal Lines Account Manager
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...
EPIC Insurance Brokers & Consultants Chicago, IL
CCC Intelligent Solutions
09/23/2026  
Principal Product Manager, Agentic Operations
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role We are hiring a Principal Product Manager to build CCC’s Agentic Operations for Auto Insurance Claims product line from the ground up. This is a new product line focused on AI agents that can carry claims work end to end and take action within the...
CCC Intelligent Solutions Chicago, IL Full Time
CCC Intelligent Solutions
09/22/2026  
Principal Product Manager, Subrogation
Salary range is: $147,151.48 - $200,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role CCC is seeking a Principal Product Manager for our Outbound Subrogation product, one of the most consequential and underserved categories in the...
CCC Intelligent Solutions Chicago, IL Full Time
CCC Intelligent Solutions
09/18/2026  
Director, GTM Enablement
Salary range is: $157,417.86 - $185,000.00 This position is long-term incentive and bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role The Director, GTM Enablement, leads the centralized GTM Enablement COE responsible for improving seller readiness, execution...
CCC Intelligent Solutions Chicago, IL Full Time
Freeway Insurance Services America
09/16/2026  
Insurance Sales Manager
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $17 - $19 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident...
Freeway Insurance Services America Chicago, IL Full Time
Ryan Specialty
09/09/2026  
Associate Program Manager - Group Captives
Position Summary We are looking for a proactive and detail-oriented Associate Program Manager to support the daily operations of group captive insurance programs. This role involves assisting the in the management of technical aspects related to brokers, members, and service providers, ensuring smooth and efficient program execution. The Associate Program Manager will collaborate closely with internal teams and external partners to drive success and contribute to the growth and effectiveness of our group captive programs. What will your job entail? Key Responsibilities: Program Management & Support: · Assist the Program Manager in overseeing the day-to-day operations of assigned captives. · Collaborate with Captive Executives, Business Development Executives, and Program Managers to align on all captive business activities. Production: · Facilitate the flow of underwriting information from submission to proposal production. · Review new business...
Ryan Specialty Chicago, IL
Ryan Specialty
09/09/2026  
Program Manager - Group Captives
Position Summary We are seeking a proactive and detail-oriented Program Manager to oversee the daily operations of assigned group captive insurance programs. In this role, you will manage technical aspects related to brokers, members, and service providers, ensuring smooth and efficient program execution. The Program Manager will work closely with internal teams and external service providers to drive success and contribute to the growth and effectiveness of our group captive programs. What will your job entail? Key Responsibilities: · Program Management & Leadership: Act as your assigned captive(s) Chief Operating Officer by leading the day to day operations, providing support to the team handling many of the technical aspects of the captive. Foster a collaborative environment by working closely with the Captive Executive(s), Business Development Executives and other Program Managers to align on all captive business activities. · Production: Oversee the flow...
Ryan Specialty Chicago, IL
Starr Insurance
08/29/2026  
Claims Manager, Risk Management
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.  Preferred Location: Chicago Alternate Locations: Atlanta, Philadelphia, Houston or Dallas The Claims Manager, Risk Management will be responsible for: ·         Active oversight of claims currently managed by a Third Party Administrator as well as direct           handling of an active inventory of primary and excess claims related to policies written out of             the Risk Management Profit Center in various jurisdictions ·         Performing...
Starr Insurance Chicago, IL Full Time
Starr Insurance
08/29/2026  
Claims Manager, Casualty
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team! Preferred Location: Chicago Alternate Locations: Atlanta, Philadelphia, Houston, Dallas The Claims Manager, Commercial Casualty will be responsible for: ·         Active oversight of claims currently managed by a Third Party Administrator...
Starr Insurance Chicago, IL Full Time
EPIC Insurance Brokers & Consultants
08/28/2026  
Commercial Insurance Broker / Account Executive - Law Firms
Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...
EPIC Insurance Brokers & Consultants Chicago, IL
RLI
08/12/2026  
Technical Claim Manager-Design Professionals/Construction
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent...
RLI Chicago, IL Full Time
Core Specialty
08/09/2026  
Commercial Surety Regional Manager
- The Commercial Surety Regional Manager is responsible for the underwriting, marketing, production, profitability, and overall management of a regional Commercial Surety portfolio. This position serves as the senior underwriting leader for the assigned territory and is accountable for achieving premium growth, underwriting profitability, agency development, and portfolio management objectives. The Regional Manager will develop and maintain strong relationships with agents, brokers, principals, indemnitors, and other business partners while exercising significant underwriting authority and ensuring compliance with company underwriting guidelines and risk appetite. The position is highly market-facing and focused on profitable business development, agency management, and underwriting execution. Key Accountabilities/Deliverables: Underwriting Leadership Serve as lead underwriter for the assigned territory. Analyze, evaluate, and approve commercial surety...
Core Specialty Chicago, IL Full Time
Starr Insurance
08/06/2026  
Claims Manager, Risk Management
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.  The Claims Manager, Risk Management will be responsible for: ·          Active oversight of claims currently managed by a Third Party Administrator as well as direct handling of an active inventory of primary and excess claims related to policies written out of the Risk Management Profit Center in various jurisdictions ·          Performing prompt coverage analysis and determination, investigation into liability and defenses, and timely reserve...
Starr Insurance Chicago, IL Full Time
CCC Intelligent Solutions
07/23/2026  
Manager, People Analytics
Salary range is: $106,277.25 - $135,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role CCC Intelligent Solutions is seeking a Manager, People Analytics to lead the strategy, development, and delivery of workforce analytics, reporting,...
CCC Intelligent Solutions Chicago, IL Full Time
RLI
07/13/2026  
Underwriting/Operations Assistant - Commercial Propery
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Chicago, IL Full Time
CCC Intelligent Solutions
07/08/2026  
Pricing Strategy Manager
Salary range is: $106,277.25 - $140,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role The Pricing Strategy Manager is responsible for defining and executing pricing and monetization strategies for a portfolio of AI-powered solutions. This...
CCC Intelligent Solutions Chicago, IL Full Time

 

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