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Chicago enterprise technical support engineer

27 enterprise technical support engineer jobs found in Chicago

The Hartford
06/14/2026  
AWS Cloud Engineer - Contact Center REMOTE AVAILABLE
Cloud Engineer - IE07OE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              ​ As a key member of the Reliability Engineering team supporting the Customer Experience Platform , you will design and implement services that standardize and optimize cloud environments for high availability and scalability. You will build reusable architectures and services that accelerate development velocity for agile teams, ensuring robust, fault-tolerant, and operator-friendly solutions. Your work will enable seamless integration of Contact Center technologies and Voice Bots , driving exceptional customer experiences. Key Responsibilities Cloud Standardization & Architecture Identify, drive, and implement services to...
The Hartford Chicago, IL Full Time
CNA
06/11/2026  
Senior Data AI Engineer
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Senior Data/AI Engineer is an individual contributor role responsible for designing, building, and modernizing production-grade data pipelines and data solutions across hybrid cloud and on-premise environments. The role applies expertise in AI-assisted development tools, strong engineering judgment, and modern data engineering practices to integrate structured, semi-structured, and unstructured data across complex enterprise ecosystems, leveraging both legacy platforms and cloud-native technologies to deliver scalable, secure, resilient, and high-quality solutions that improve speed to delivery, operational reliability, and business value. JOB DESCRIPTION: Essential Duties &...
CNA Chicago, IL Full Time
CNA
06/03/2026  
Senior Security Engineer Platform AI Security
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  The Senior Security Engineer, Platform Security Tooling & AI is a hands-on technical contributor embedded within the Platform Security team, responsible for the implementation, operationalization, and ongoing optimization of selected AI security technologies across CNA's enterprise. This role is the primary driver of moving AI security tools from selection through full production deployment — ensuring they are effectively integrated, adopted, and sustained within CNA's security ecosystem. In addition to implementation ownership, this role leads comparative vendor analysis and technology vetting, delivering structured, evidence-based assessments that inform platform selection decisions....
CNA Chicago, IL Full Time
The Hartford
05/10/2026  
Senior AI Machine Learning Engineer
Sr Data Engineer - GE07BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford seeks a driven, team-focused Senior AI Machine Learning Engineer to build Machine Learning Operations (MLOps) services for the Customer Operations Data Science team. The Hartford is developing industry ‑ leading AI and machine learning capabilities to improve customer experience (CX) at scale. Within Customer Operations Data Science, we build modern AI products that optimize customer interactions across omnichannel journeys, supporting operational areas such as the Contact Center, Premium Audit, and Billing. As a Senior Machine Learning Engineer , you will play a critical role in designing, building, and operationalizing...
The Hartford Chicago, IL Full Time
Berkley
05/03/2026  
Senior Java Engineer – Guidewire Insurance Now
Company Details   Berkley One  is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand.   Why Join Us? At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry. #LI-AV1 #LI-HYBRID What We Value A client-first mindset with a passion for delivering exceptional experiences Curiosity, creativity, and a drive to...
Berkley Chicago, IL
HUB International
04/22/2026  
Information Management Engineer
ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions About The Position HUB International is seeking an Information...
HUB International Chicago, IL Full Time
Independence Pet Group
03/22/2026  
Senior Data Engineer
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Senior Data Engineer External name : Senior Data Engineer Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more...
Independence Pet Group Chicago, IL Full Time
Pet Partners Pet Insurance
03/22/2026  
Senior Data Engineer
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Senior Data Engineer External name : Senior Data Engineer Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more...
Pet Partners Pet Insurance Chicago, IL Full Time
Ascot Group
02/28/2026  
Business Intelligence Engineer
This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourishes in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.   The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.   Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...
Ascot Group Chicago, IL Full Time
CCC Intelligent Solutions
02/20/2026  
Lead Guidewire Software Engineer
Salary range is: $119,030.52 - $160,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role CCC Intelligent Solutions is seeking a Lead Guidewire Software Engineer to drive the design, development, and delivery of scalable Guidewire ClaimCenter...
CCC Intelligent Solutions Chicago, IL Full Time
The Hartford
02/01/2026  
Technical Lead – Full Stack Developer
Senior Staff Software Engineer - IE07HE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Join the Digital Enablement Value Stream team as a Technical Lead (Full Stack Developer). In this strategic role, you’ll be at the forefront of our modernization initiative, leading the transformation of our legacy portfolio of customer communication services onto AWS and industry leading platforms. You’ll collaborate with architects, product owners, and cross-functional teams to deliver innovative, scalable, and cloud-native enterprise solutions that enhance customer engagement and operational efficiency. Key Responsibilities Lead the design, development, and deployment of full stack solutions for customer communications,...
The Hartford Chicago, IL Full Time
Pet Partners Pet Insurance
12/11/2025  
Cybersecurity Engineer, Lead
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  We are seeking a talented and experienced Lead Cybersecurity Engineer to join our team, reporting directly to the Head of Cyber Security Engineering. This role involves implementing and managing strong cloud security standards, such as vulnerability scanning, endpoint protection, email security, and network...
Pet Partners Pet Insurance Chicago, IL Full Time
Independence Pet Group
12/11/2025  
Cybersecurity Engineer, Lead
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  We are seeking a talented and experienced Lead Cybersecurity Engineer to join our team, reporting directly to the Head of Cyber Security Engineering. This role involves implementing and managing strong cloud security standards, such as vulnerability scanning, endpoint protection, email security, and network...
Independence Pet Group Chicago, IL Full Time
CNA
06/12/2026  
Principal AI Engineer
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Individual contributor providing the highest level of leadership in AI-native engineering, agentic system design, and applied AI solution development across CNA's Underwriting and Operations portfolio. This position has a deep understanding of AI engineering platforms, large language model (LLM) tooling, and enterprise software delivery from an end-to-end perspective. The focus of this position is designing and scaling AI-enabled solutions that integrate into underwriting workflows, drive measurable business impact, and establish durable AI engineering practices across the organization. JOB DESCRIPTION: Essential Duties & Responsibilities   Performs a combination of...
CNA Chicago, IL Full Time
CNA
06/10/2026  
Senior AI Software Engineer
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Senior individual contributor on the Developer Experience (DevX) platform team, responsible for designing, building, and operating an AI-native software delivery platform across five capability domains: FeedBack (AI intelligence, observability, DORA metrics), Enterprise Enablement (Internal Developer Portal, golden-path onboarding), Build & Delivery (CI/CD/CT, GitHub Actions, ArgoCD, Harness), Safety / Application Security (Veracode, SonarCloud, JFrog Xray, supply-chain security), and App Accelerator (container base images, dev containers, starter app templates). Leads the development of AI agentic SDLC workflows — autonomous and human-in-the-loop agents that accelerate code generation,...
CNA Chicago, IL Full Time
CNA
06/10/2026  
Principal AI Engineer
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Individual contributor providing the highest level of technical leadership in the design, development, and scaling of CNA's AI-native agentic engineering platform. This role operates at the intersection of AI systems engineering, developer experience, and software delivery — building the foundational platform capabilities that enable the broad engineering organization to build, ship, and run high-quality, secure AI-native systems at the speed of AI. The focus is on designing and delivering agentic workflows, AI-augmented CI/CD pipelines, reusable skills and agent frameworks, and quality/security guardrails that make AI-accelerated delivery safe and scalable across the enterprise. JOB...
CNA Chicago, IL Full Time
CNA
06/10/2026  
System Architect Director - AI Platform Engineering
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  The System Architect (SA) Director for AI Platforms Engineering serves as the technical owner for the enterprise AI platform which is the shared foundation powering all AI and GenAI products across the organization. This leader owns the platform's architecture, engineering standards, and delivery roadmap, translating strategic AI capabilities into reliable, scalable, and governed platform capabilities that accelerate every product team building on top of them. Working in close partnership with Enterprise Architects, Product Management, and Release Train Engineers (RTEs), the SA Director ensures that platform investments are tightly aligned to business outcomes, compliance requirements, and...
CNA Chicago, IL Full Time
CCC Intelligent Solutions
06/02/2026  
Senior SRE
Salary range is: $106,277.25 - $145,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role We are seeking a talented Sr. Site Reliability Engineering Developer to be part of the fast moving, innovative CCC Site Reliability Team. We build...
CCC Intelligent Solutions Chicago, IL Full Time
Independence Pet Group
06/01/2026  
Sr Director Core Insurance Platform
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Role Overview: The Sr. Director of Core Insurance Platform is accountable for the enterprise ownership, strategic direction, and long-term evolution of the company’s core insurance platform, including enabling revenue growth, product expansion, and operational efficiency across the enterprise. The role...
Independence Pet Group Chicago, IL Full Time
Pet Partners Pet Insurance
06/01/2026  
Sr Director Core Insurance Platform
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Role Overview: The Sr. Director of Core Insurance Platform is accountable for the enterprise ownership, strategic direction, and long-term evolution of the company’s core insurance platform, including enabling revenue growth, product expansion, and operational efficiency across the enterprise. The role...
Pet Partners Pet Insurance Chicago, IL Full Time

 

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