93 it service delivery manager jobs found in Chicago

Program Manager - Accident and Health Join us as a Program Manager to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. The Program Manager will report to the Head of North America A&H Underwriting and will be responsible for leading new and existing Accident and Health programs.  The Program Manager must be detail-oriented and have deep...

Position Summary The Project Manager is responsible for overseeing the planning, execution, and delivery of various projects within the organization, ensuring they align with strategic goals and meet stakeholder expectations. The role drives scalable process improvements and innovations within the designated business, leading strategic initiatives, and overseeing project documentation. They identify and mitigate risks, monitor progress, facilitate communication between teams, and resolve conflicts to ensure smooth project progression. What will your job entail? Job Responsibilities: • Develops detailed project plans defining project scope, outlining tasks, timelines, milestones, and resources required. Drives scalable and sustainable process improvements, innovation, and automations within the designated business. • Drives scope and deliverable definition, project team formation, planning and scheduling, resource and cost assessments, communication, and issue monitoring and...

ABOUT US  At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.  Technology & Operations - Senior Project Manager HUB...

Salary range is: $136,885.10 - $200,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role CCC is looking for a Senior Manager of the CCC data platform that will lead a team of diversely skilled database engineers who architect, build, and...

ABOUT US  At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. Job Description: IT Service Delivery Associate...

Position Summary Ryan Specialty is seeking an Integration Project Manager to join the Integration Management Office (IMO). This person will serve as a project leader, creating value through the successful integration of other firms. This role reports directly to the Director of the IMO and will support cross-functional workstreams, manage integration budgets, drive project governance, and help execute structured, repeatable integration processes that support scalable growth. What will your job entail? Integration Project Management Manage end‑to‑end integration projects across multiple workstreams, ensuring alignment with IMO playbooks, timelines, and success metrics. Coordinate cross-functional teams across Operations, IT, Finance, HR, Legal, Procurement, and business leadership to ensure Day 1 readiness and ongoing execution. Serve as a central point of coordination between workstreams, ensuring interdependencies are recognized and managed. Maintain detailed,...

ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions Job Overview HUB International’s Technology and Operations Delivery...

ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions Senior Manager, M&A Integration Training...

ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions Program Manager Technology & Operations PMO | HUB...

Position Summary The Senior Workday HRIS Analyst reports to the HRIS Manager and collaborates with the HR leadership team and others in the organization to seek out opportunities for process improvement, automation, and enhancing the overall user experience. This role is responsible for building and maintaining Workday configuration and system administration. This role partners with HR process owners and cross-functional teams to analyze work process design and flow, improve processes, and leverage the return on technological capabilities. What will your job entail? Job Responsibilities: Configure and optimize Workday, focusing on Recruiting and Talent Management, and other modules as needed. Provide day-to-day Workday system support, including researching, troubleshooting, recommending solutions, and resolving issues. Collaborate and communicate effectively with Global business stakeholders on Workday and HR Technology project planning, execution and delivery....

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary The Claims Division is seeking a Claims Account Manager (CAM/AVP) to join the Central Construction Team.  In this role, the incumbent will actively manage and effectively oversee Third-party Administrator(TPA) Team members handling Construction Worker's Compensation and construction liability claims (GL, AL, APD) for high-exposure commercial business accounts. Responsibilities Work with our TPA’s to ensure proper claims handling and service delivery, this includes: Performing claims oversight on claims with an expected value over $50,000 for guaranteed cost policies and at 50% of the retention for deductible and self-insured business Attend mediations and...

Position Summary The Manager of Financial Planning and Analysis is a strategic thought-partner and is responsible for building and ensuring critical support to the senior leadership. The Manager will focus on creating/building financials tools, reporting mechanisms, business modeling, and financial planning processes (budgeting and forecasting) that will effectively scale with our growth.  What will your job entail? Job Responsibilities: • Responsible for planning, organizing, and managing the annual financial planning process and reforecasting process. This includes the reforecasts of P&Ls, headcount, and strategic initiatives. • Provides an assessment of the financial health of the company by analyzing historical data, identifying trends, and projecting future financial performance. Reviews monthly financial results to identify variances versus budget and partners cross-functionally to ensure timely delivery of accurate results. Ability to identify trends and...

Position Summary The Product Development Manager is responsible for developing and implementing the strategy for technology products, operational efficiencies and AI priorities within the specialty insurance and MGU segments. The role drives innovation, establishes KPIs, provides regular updates to senior management, engages with stakeholders across technology, operations, finance and other internal and external partners, and develops training materials on new technology products. They lead a collaborative team of product development professionals overseeing design, requirements, and end-to-end product management following SDLC best practices. What will your job entail? Job Responsibilities: Leads and manages a team of product development professionals—including product managers, analysts, and specialists—while fostering a collaborative and innovative culture that drives the successful delivery of new insurance product initiatives. Partners with Project Management,...

Position Summary RT Connector, a division of Ryan Specialty, is seeking a Director or Sr. Manager of Products & Underwriting, dependent upon experience which will support our Wholesale division of the business. This role is pivotal in positioning RT Connector as the premier solution for digitalized insurance capacity in the U.S. wholesale market. This role will focus on building insurance capacity, product delivery, carrier stewardship, and strategic planning. Location: The ideal candidate will be hybrid and will report to our corporate office in downtown Chicago 2-3 days per week (155 N Wacker Drive, Suite 4000 Chicago, IL 60606) Fully remote opportunity available for candidates located outside of the Chicagoland area and this consideration will be based on experience level. What will your job entail? Core Responsibilities: Insurance Product Development: Drive strategy by identifying target capacity specifications (class codes, geographies, etc.) and...

Position Summary The Director, Portfolio Management is responsible for facilitating the prioritization and management of cross-functional projects and programs throughout RT Specialty. These projects may be both technical and non-technical in nature. The Director, Portfolio Management serves as a facilitator and helps business areas achieve organizational goals by supporting internal processes and promoting enterprise collaboration to prioritize and select the optimal mix of project initiatives to achieve these results. Additionally, the Director, Portfolio Management is responsible for managing the day-to-day activities of the assigned Portfolio in relation to the Project Management Office (PMO) standards. What will your job entail? Working with RT Specialty leaders, develop and manage the strategic project portfolio displaying a thorough understanding of the long-term goals and utilizing thought leadership to ensuring success. Effectively manage the portfolio roadmap...

Position Summary The Project Manager is responsible for overseeing the planning, execution, and delivery of various projects within the organization, ensuring they align with strategic goals and meet stakeholder expectations. The role drives scalable process improvements and innovations within the designated business, leading strategic initiatives, and overseeing project documentation. They identify and mitigate risks, monitor progress, facilitate communication between teams, and resolve conflicts to ensure smooth project progression. What will your job entail? Job Responsibilities: • Develops detailed project plans defining project scope, outlining tasks, timelines, milestones, and resources required. Drives scalable and sustainable process improvements, innovation, and automations within the designated business. • Drives scope and deliverable definition, project team formation, planning and scheduling, resource and cost assessments, communication, and issue monitoring and...

Position Summary The Project Manager is responsible for overseeing the planning, execution, and delivery of various projects within the organization, ensuring they align with strategic goals and meet stakeholder expectations. The role drives scalable process improvements and innovations within the designated business, leading strategic initiatives, and overseeing project documentation. They identify and mitigate risks, monitor progress, facilitate communication between teams, and resolve conflicts to ensure smooth project progression. What will your job entail? Job Responsibilities: • Develops detailed project plans defining project scope, outlining tasks, timelines, milestones, and resources required. Drives scalable and sustainable process improvements, innovation, and automations within the designated business. • Drives scope and deliverable definition, project team formation, planning and scheduling, resource and cost assessments, communication, and issue monitoring...

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary RT Connector, a division of Ryan Specialty, is seeking a Product Manager to join our team in Chicago, IL. We are a dynamic, fast-growing organization that offers an exciting opportunity for professionals looking to advance their careers in a high-energy, collaborative environment. The Product Manager will own the execution and evolution of RT Connector’s retail agent platform, ensuring it delivers a seamless, intuitive experience enabling retail agents to efficiently do business with RT Specialty. This role plays a critical part...

Position Summary The Sr. Workday HCM Analyst is a key contributor to the optimization and sustainability of core HR systems and processes, ensuring compliance, data integrity, and operational excellence globally across the firm. This hands-on role serves as a subject matter expert in Workday Core HCM and HR service delivery platforms, leading the documentation, analysis, and continuous improvement of business processes that support scalability and future growth. The Specialist collaborates closely with cross-functional teams—including HR, IT, and business stakeholders—to design and refine workflows that elevate the employee experience and streamline service delivery. This role also identifies opportunities to integrate automation and emerging technologies, including AI-enabled tools, to enhance efficiency, improve decision-making, and support a data-driven HR strategy. What will your job entail? Hybrid role based in Chicago, Philadelphia, or Jacksonville with availability...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Regional Manager PRIMARY PURPOSE:   To create profitable growth by acquiring and maintaining new and existing client relationships and increasing market presence by utilizing superior, innovative and personalized service. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Develops and implements annual business plans and delivers profitable growth of the business’ operating revenues and earnings budget utilizing Sedgwick’s business processes. Generates and establishes...