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Chicago it service delivery manager

74 it service delivery manager jobs found in Chicago

Hiscox
06/22/2026  
Complex Claims Specialist - A&E
Job Type: Permanent Build a brilliant future with Hiscox   Put your claims skills to the test and join one of the top Professional Liability Insurers in the Industry as a Complex Claims Specialist!   Position: Complex Claims Specialist A&E Location: Atlanta, Boston, Chicago, Hartford, Manhattan About the Hiscox Claims team: The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling. The Role: The primary role of a Complex Claims Specialist is to analyze liability claim submissions for potential...
Hiscox Chicago, IL Full Time
Hiscox
06/01/2026  
AVP, Allied Healthcare
Job Type: Permanent Build a brilliant future with Hiscox   The AVP, Allied Healthcare is a first line manager responsible for the delivery of team objectives by developing, managing, and motivating engaged, high-performing claims professionals. The AVP combines excellent technical claims handling, people management, and leadership skills. AVP’s provide managerial support, guidance and mentorship to their assigned team. This person also: Manages team of 5-7 Claim Professionals handling Allied Healthcare claims Drives team engagement, development, performance, and growth Drives Key Performance Indicators and adherence to Hiscox USA Best Practices through managerial diary and file reviews Participates in all Quality Assurance activities including monthly reviews and calibrations Utilizes data to determine action-planning and coaching opportunities Reviews coverage analyses and coaches accordingly Drives litigation management behaviors within assigned team...
Hiscox Chicago, IL Full Time
Nationwide
06/01/2026  
Director, Business Development - Surety (Large Commercial)
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Preferred position locatoin is Chicago, IL, but also willing to consider Minnesota. #LI-CL1 Job Description Summary Do you thrive in an environment where you can put your critical thinking and communication skills to work every day? Do you appreciate being able to contribute individually as well as collaboratively? Our Surety Underwriting team values initiative, the ambition to grow and learn, a broad skill set that includes everything from marketing to...
Nationwide Chicago, IL Full Time
Independence Pet Group
05/22/2026  
Technology Program Manager – Infrastructure & Digital Workplace
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Technology Program Manager – Infrastructure & Enterprise Platforms Department: IPH Technology & Data Reports to: Technology Portfolio & Delivery Leader Location: Chicago, IL Job Summary Independence Pet Holdings (IPH) is undertaking a multi-year enterprise transformation to modernize its...
Independence Pet Group Chicago, IL Full Time
Hiscox
05/22/2026  
US Claims Vendor Manager
Job Type: Permanent Build a brilliant future with Hiscox   US Claims Vendor Manager Employment Type: Permanent Remote Type: Hybrid Location: Chicago; West Hartford; New York (Manhattan); Atlanta     Supervisory Organization: Group Claims (London) Hiring Manager: Group Head of Claims Vendor Management Join Hiscox’s Claims Vendor Management team. A designated Group “Centre of Excellence”—an international team of professionals spanning five countries, empowered to build and run the vendor network that underpins the global claims community at Hiscox. The Role: The US Claims Vendor Manager is responsible for the strategic sourcing; oversight, performance management and continuous improvement of external claims vendors supporting the US claims operation. The role ensures vendors deliver high-quality, cost-effective and compliant services aligned to business strategy, regulatory requirements and customer outcomes. About the Vendor...
Hiscox Chicago, IL Full Time
Pet Partners Pet Insurance
05/22/2026  
Technology Program Manager – Infrastructure & Digital Workplace
Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Technology Program Manager – Infrastructure & Enterprise Platforms Department: IPH Technology & Data Reports to: Technology Portfolio & Delivery Leader Location: Chicago, IL Job Summary Independence Pet Holdings (IPH) is undertaking a multi-year enterprise transformation to modernize its...
Pet Partners Pet Insurance Chicago, IL Full Time
Sedgwick
05/19/2026  
AVP Operations
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance AVP Operations Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Chicago, IL :   175 W. Jackson Blvd. 12th Fl. Chicago IL 60604   PRIMARY PURPOSE:  To be responsible for the technical and operational functions for assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality...
Sedgwick Chicago, IL
HUB International
05/10/2026  
Senior Change Manager
ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions OVERVIEW As a member of the Change Enablement team within the...
HUB International Chicago, IL Full Time
AmTrust Financial
04/29/2026  
Title Examiner
Responsibilities Examine title orders within underwriter guidelines to determine the conditions of the title and insurability by considering the effect of documents such as deeds, deeds of trust, mechanics liens, tax liens, judgments, assessments, probates, and other record documents Research respective title plant software, analyze, and evaluate pertinent record documents for determination of ownership and legal descriptions Explain chain of title, exceptions, and requirements to customers and managers Recognize title defects and formulate curative measures Assess risks and liabilities that may jeopardize the company, and bring these matters to the attention of the local title manager, state title manager, and/or underwriter, as appropriate Evaluate the risk to be undertaken in the issuance of a title insurance policy and the clearance of title objections Prepare an accurate title commitment in accordance with company examining and policy...
AmTrust Financial Chicago, IL Full Time
CCC Intelligent Solutions
04/03/2026  
Sr. Manager Data Platform
Salary range is: $136,885.10 - $200,000.00 This position is bonus and/or commission eligible. CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com .   The Role CCC is looking for a Senior Manager of the CCC data platform that will lead a team of diversely skilled database engineers who architect, build, and...
CCC Intelligent Solutions Chicago, IL Full Time
Ryan Specialty
01/17/2026  
Director, Portfolio Management
Position Summary The Director, Portfolio Management is responsible for facilitating the prioritization and management of cross-functional projects and programs throughout RT Specialty. These projects may be both technical and non-technical in nature. The Director, Portfolio Management serves as a facilitator and helps business areas achieve organizational goals by supporting internal processes and promoting enterprise collaboration to prioritize and select the optimal mix of project initiatives to achieve these results. Additionally, the Director, Portfolio Management is responsible for managing the day-to-day activities of the assigned Portfolio in relation to the Project Management Office (PMO) standards. What will your job entail? Working with RT Specialty leaders, develop and manage the strategic project portfolio displaying a thorough understanding of the long-term goals and utilizing thought leadership to ensuring success. Effectively manage the portfolio roadmap...
Ryan Specialty Chicago, IL Full Time
Applied Systems
06/18/2026  
Financial Analyst
Job Description Amazing Career Moments Happen Here       Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.        Position Overview      We’re searching for a Financial Analyst to join our FP&A team in a hybrid working environment out of our Chicago, IL office. To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take...
Applied Systems Chicago, IL
Hiscox
06/18/2026  
AVP, Team Manager
Job Type: Permanent Build a brilliant future with Hiscox   About Hiscox USA: Hiscox USA underwrites small- to mid-market commercial risks through brokers, other insurers and distribution partners and directly to businesses. In 2023, gross written premiums for the segment will represent over $1bn. Approximately 50% of the portfolio comprises small commercial business sold either online or through intermediaries, and the remaining 50% represents traditionally traded business intermediated through broking partners for Property and Casualty and Specialty Lines, including Professional Liability, Cyber, Technology and Media & Entertainment. Hiscox USA has built the digital business through ongoing investment in the brand, technology and operational capabilities. The business has pursued an omni-channel approach from its inception and is less constrained by the channel conflict that affects some competitors. Customers have a choice of buying policies online end-to-end, by...
Hiscox Chicago, IL Full Time
Ryan Specialty
06/18/2026  
Underwriting Assistant
Position Summary The Property and Casualty Underwriting Coordinator is responsible for maintaining comprehensive documentation related to insurance applications and underwriting submissions. The role coordinates the renewal process and underwrites individual insurance applications for property and casualty coverage. They conduct audits, ensure compliance with policies and regulations, and deliver excellent customer service. What will your job entail? Job Responsibilities: • Maintains accurate and up-to-date data, electronic and physical files for underwriting records, policies, and endorsements. Documents underwriting decisions via automated desktop systems and tools. • Supports the collection, validation, and organization of data related to insurance applications and underwriting submissions. • Coordinates the renewal process by gathering necessary information, preparing renewal documents, and assisting in client communications. • Coordinates with others to manage...
Ryan Specialty Chicago, IL Full Time
AIG
06/18/2026  
Regional Production Specialist Sr, Excess & Surplus Lines
Join us as a Senior Regional Production Specialist to grow your career at the forefront of Lexington Healthcare insurance. Make your mark in Lexington Healthcare AIG’s Lexington Insurance Company is the leading US-based surplus lines insurer. For over 50 years, it has provided flexible solutions to companies and organizations of all sizes – from Fortune 100 corporations to small and middle market entities. Lexington is renowned for its ability to help brokers find solutions to the most challenging insurance needs of their clients. Drawing on their entrepreneurial spirit, colleagues are encouraged each day to rise to challenges and embrace opportunities to make a difference. How you will create an impact The Senior Regional Production Specialist manages all Healthcare underwriting within an assigned Branch Office and handles referral decisions for the most complex portfolios. This role takes on a strategic component in the development, implementation and evaluation of...
AIG Chicago, IL Full Time
Applied Systems
06/16/2026  
Sr. FinOps Analyst, Technical Software Spend
Job Description Amazing Career Moments Happen Here        Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where amazing career moments are made possible.           Position Overview      We are seeking a financially rigorous and technically fluent Senior Financial Analyst to join our Finance organization, focused on software and usage-based spend management. This role sits at the intersection of FP&A and FinOps — owning cost visibility, governance, and optimization across our key software and AI vendor relationships. You will...
Applied Systems Chicago, IL
HUB International
06/16/2026  
Corporate Recruiter
ABOUT US At   HUB International , we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is one of the largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. Position Summary: The primary focus of the...
HUB International Chicago, IL Full Time
Sompo International
06/16/2026  
Regional Head of Property Facultative - Midwest/West Region
Job Description Are you looking for your next opportunity?   SompoRe has a unique opportunity for the Regional Head of Property Facultative – Midwest/West Region in our U.S. Property Facultative team. SompoRe operates in key markets worldwide, bringing to each account our specialized capabilities for a wide range of reinsurance products and a depth of understanding of local cultures. Our disciplined approach to risk management and claims handling, coupled with strong analytical skills, enables us to provide broad multiline capability to successfully underwrite risks across our clients’ insurance portfolios. With global experience and local expertise in key markets worldwide, SompoRe has deep bench strength across all disciplines and above all, remains a stable and constant trading partner throughout all market cycles.   Location: This position will be based out of our greater Chicago area for this region. We strive for collaboration, which is why we offer a...
Sompo International Chicago, IL Full Time
BP&C, Shared Services Inc. (American National & Argo Group)
06/16/2026  
Litigation Management Support Specialist
Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s):  Litigation Management Support Specialist Employment Type:  Full-Time  FLSA Status:  Non-Exempt  Location:  In-Office    Summary:    We are looking for a highly capable Litigation Management Support Specialist to join our team and bring our overall litigation program to the next level to work from our Chicago, IL office.  Alternatively, this role can work from our offices in Albany, NY, Los Angeles, CA, New York City, NY, Omaha, NE, or Richmond, VA.  This position reports into the SVP of Global Claims Operations who is based in Georgia.   Employees in this role are required to accurately record all hours...
BP&C, Shared Services Inc. (American National & Argo Group) Chicago, IL Full Time
HUB International
06/14/2026  
Domain Architect (Retirement & Private Wealth)
ABOUT US At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions ABOUT THE ROLE The Domain of Retirement and...
HUB International Chicago, IL Full Time

 

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