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Applied Systems
07/22/2026  
Senior Service Desk Technician, Executive Support
Job Description ICIMS Default: Senior Service Desk Technician, Executive Support ICIMS Default: Chicago, IL   Team: Corporate IT Salary Range: USD 60,000- USD 85,000 Location: Chicago, IL   LOCATION : This position operates in a hybrid model with regular in-office collaboration days from our Chicago office.   Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do.   We’re looking for a Senior Service Desk Technician, Executive Support to join our Corporate IT team. The Senior Service Desk Technician serves as a technical lead and primary escalation point for the Service Desk team. This role is responsible for handling complex L2 incidents, mentoring junior technicians, and driving process improvements within the...
Applied Systems Chicago, IL

 

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