3 account engineer jobs found in Cincinnati

- We are seeking a Security Engineer with strong experience in managing and optimizing Zscaler technologies to help strengthen our organization’s network and cloud security posture. This role will be responsible for designing, deploying, and maintaining secure connectivity solutions using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). The ideal candidate has a solid understanding of cloud-based security platforms, network architecture, and the unique security needs of an insurance enterprise. The selected candidate will be required to work a hybrid schedule (3 days in office/2 remote) out of our Dallas, TX, or Cincinnati, OH office. No relocation assistance is being offered with this role. Key Accountabilities/Deliverables: Configure, implement, and maintain Zscaler ZIA and ZPA environments to protect user access and data. Manage policies related to web filtering, SSL inspection, DLP, and threat protection . Integrate Zscaler...

- The Service Desk Lead oversees the daily operations of the   IT service   desk, ensuring efficient and effective handling of user support requests. This role involves managing a team of service desk professionals,   developing   and implementing service desk processes, and continuously improving service delivery to enhance user satisfaction. The ideal candidate will have strong leadership skills, a deep understanding of IT service management, and a passion for providing excellent customer service.   Key Accountabilities/Deliverables: Team Leadership and Management:    Lead, manage, and mentor a team of service desk professionals, ensuring high performance and professional development.    Set clear goals,   objectives , and performance expectations for the team.    Foster a positive and collaborative work environment, promoting teamwork and knowledge sharing.    Service Desk Operations:    Oversee...

- Serve as a Technical Specialist working on the Duck Creek Insurance Platform , responsible for the design, configuration, and extension of core insurance systems supporting Policy, Billing, and Claims  workflows. This role focuses on delivering compliant, scalable insurance products by configuring platform capabilities, extending business logic, and integrating with enterprise systems. You will partner closely with product managers, business analysts, QA, and integration teams to implement rules, forms, transactions, and APIs, applying industry best practices and modern integration patterns while working within the Duck Creek ecosystem. The selected candidate will be required to work a hybrid schedule (3 days in office / 2 remote)  from our Cincinnati, OH  or Dallas, TX office. No relocation assistance  is offered for this role. Key Accountabilities & Deliverables Configure insurance product models—including lines, coverages, underwriting rules, rating...