7 customer experience representative jobs found in Cleveland

What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. Pay Range:   For a...

Location(s) Cleveland, Ohio Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, combined with valuable opportunities for personal development and professional challenge, and a healthy work-life balance, can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you will help provide an experience to our stakeholders that delivers on our promises. Role: Life Insurance Sales Agent Employment Type:  Full-Time with Benefits  Work Arrangement:  Field Role Career and Opportunity: Kemper is a diversified insurance holding company with a history spanning over 100 years. We are firmly committed to serving the insurance needs of modest-income...

As a Customer Service Representative , you will serve as a key point of contact for our customers, acting as a liaison, providing product and service information, and resolving issues with professionalism and efficiency. The ideal candidate is genuinely passionate about helping people, thrives in a fast-paced environment, and brings empathy, patience, and strong communication skills to every interaction. You’ll play a vital role in ensuring our customers receive exceptional service by responding to inquiries, addressing concerns, and supporting their insurance needs with accuracy and care. If you enjoy problem-solving, can think on your feet, and are committed to delivering a great customer experience, we’d love to meet you. Your Impact: Handle incoming customer calls with professionalism and efficiency Assist customers with policy details, claims inquiries, and billing or premium-related questions Review policy coverage to determine eligibility and respond...

Overview The Accounts Receivable Representative I at AmTrust Financial, a multi-national insurance holding company, will demonstrate a thorough understanding of Accounts Receivable processes, including Billing, Cancellations, Reinstatements, Premium Finance, and fund transfers within policies. This role involves daily work in Microsoft Excel and Outlook, reviewing installment billing on policies, processing cancellations and reinstatements, entering policy documents, reconciling invoices, and managing fund transfers. The representative will handle multiple administrative duties to ensure effective, efficient, and accurate servicing of policies while maintaining a solid understanding of AmTrust’s mission, vision, and values and upholding organizational standards. Responsibilities Review and verify policy installment schedules for accuracy and compliance. Process cancellations and reinstatements within established timelines....

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Our Employee Benefits sales team is growing!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory offers the ideal mix of opportunities, from well-established mature business relationships with area producers to robust market development opportunities.  In this role, you will serve...

Build agency partnerships and shape profitable growth in the field. Location: Northeast Ohio (Cleveland/Akron area, residency required) Schedule: Monday–Friday, 8:00 a.m. to 4:30 p.m. (field-based with regional travel) The Commercial Field Specialist is a key member of our Commercial Underwriting team responsible for generating new business and maintaining strong agency relationships within Northeast Ohio. This field-based role complements our internal underwriting operations, balancing sound risk selection with the development of new agency partnerships. You’ll serve as Hastings’ in-person representative in the region, providing guidance, collaboration, and underwriting expertise to help drive profitability and growth. What You’ll Do: Review, evaluate, and process commercial insurance applications in accordance with underwriting guidelines. Conduct agency visits and strengthen relationships across your assigned territory. Maintain in-depth knowledge...

Overview Amtrust Financial Services, a fast-growing commercial insurance company, is seeking a Subrogation Claims Investigator. The successful candidate will directly handle subrogation related claims. The This adjuster role is responsible for prompt and independent investigations and review of subrogation claims through effective coverage analysis and liability investigation. In this role, the adjuster is responsible for negotiations and interactions with insureds, claimants, adverse parties, and counsel. The successful candidate will evaluate risk transfer opportunities as well as ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed. This position reports to a line of business supervisor or manager.   This position may require hybrid attendance in an AmTrust...