23 general service technician jobs found in Cleveland

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video...

Overview Responsible for containerizing applications and migrating from a VM architecture. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Implement containerization and Kubernetes capabilities with documented architecture and configurations that can scale globally across the enterprise. Work with development, engineers, and cloud service providers to develop cloud adoption and migration strategies Drive architectural discussions in support of business requirements gathering, analysis, and design Engineer highly scalable and available solutions based on industry best practices and practical experience Collaborate with Developers, Systems Operations, and vendors as needed to solve integration challenges Recommend tools and methodologies to engineers, create proof-of-concept implementations for demonstration Break large...

Overview The Senior Software Engineer is responsible for designing, developing, and maintaining scalable software applications, APIs, and enterprise systems that support business objectives. This role serves as a technical leader within the engineering team, helping drive architecture decisions, engineering best practices, secure development, production reliability, and mentorship of junior and mid-level engineers.   This position requires strong full-stack engineering experience, with emphasis on modern .NET APIs, Angular-based web applications, SQL Server-backed systems, secure service integrations, and maintainable enterprise software. Responsibilities Design, develop, test, and deploy scalable software applications, services, and APIs. Build and maintain ASP.NET Core REST APIs that orchestrate downstream enterprise services, SQL Server databases, and internal or third-party integrations. Develop and support...

Overview The Business Systems Analyst serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, our Systems Analyst take ownership of eliciting, analyzing, validating, and managing the comprehensive requirements of diverse stakeholders, including executive leadership, customers, and end users. The analyst not only drives collaboration between stakeholders and technical teams but also ensures that system solutions support and advance organizational strategy.   ***This positions is an in-office, hybrid role out of our Mayfield Heights Ohio location.*** Responsibilities Day to Day Responsibilities Serve as the lead liaison between executive stakeholders and IT teams, ensuring strategic alignment throughout the project lifecycle. Translate complex business requirements into functional specifications for commercial insurance systems. Provide subject matter...

Overview Do you enjoy solving difficult problems?  Are you resourceful?  Do you enjoy working with data?  If so, AmTrust is looking to add a talented experienced Data Scientist to their growing Data Science & AI Team with specific commercial insurance experience.  AmTrust Financial Services Inc. is a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses.  We love finding new and innovative ways to use our data and technology to provide a top-notch customer experience and we want your help! Responsibilities Managing master data, including creation, updates, and deletion. Leading the development of reports, dashboards and scorecards Leading the design of the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Leading initiatives for data integrity and normalization....

Overview The AI Engineer III at AmTrust is a senior-level role designed for experienced professionals with a strong background in AI model development, software engineering, and project management. This position requires a deep understanding of machine learning, deep learning, and software development principles. The AI Engineer III will lead the design, development, and optimization of AI models and software applications, ensuring they meet business requirements and performance standards. Responsibilities AI Model Development: Lead the design, development, and optimization of advanced AI models to improve performance and accuracy. Utilize frameworks such as TensorFlow and PyTorch. Software Engineering: Develop and maintain software applications and APIs using languages such as Python and C#. Ensure code quality through refactoring and code reviews. Project Management: Manage AI and software projects from inception...

Overview The Senior Software Engineer is responsible for designing, developing, and maintaining complex software applications and systems that support business objectives. This role serves as a technical leader within the engineering team, driving best practices, mentoring developers, and delivering scalable, secure, and high-performing solutions. The Senior Software Engineer collaborates closely with product managers, architects, and stakeholders to ensure successful project execution and innovation. Responsibilities Key Responsibilities Design, develop, test, and deploy scalable software applications and services. Lead technical design discussions and contribute to architecture decisions. Develop clean, efficient, and maintainable code following industry best practices. Collaborate with cross-functional teams to define requirements and deliver technical solutions. Review code and provide mentorship to junior and mid-level...

Overview The Software Engineer III is a senior-level individual contributor responsible for designing, developing, testing, and maintaining complex software applications and systems. This role collaborates closely with cross-functional teams to deliver scalable, high-quality solutions while providing technical leadership and mentorship to junior engineers. Responsibilities Design, develop, and implement software solutions that meet business and technical requirements. Write clean, maintainable, and efficient code following established coding standards and best practices. Lead the technical design and architecture of new applications, features, and system enhancements. Collaborate with product managers, business stakeholders, and engineering teams to define project requirements and technical specifications. Perform code reviews and provide constructive feedback to promote high-quality software development. Troubleshoot, debug,...

Overview Supervises and manages the work of members of the litigation support team; responsible for outcomes and performance of the unit. This position supervises individuals who are in the support and clerical roles who are typically non-exempt. This position will also require additional paralegal work with respect to corporate litigation, employment, and regulatory matters. Supervisor must understand Amtrust’s corporate structure, management positions, and information storage and maintenance systems. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Has formal supervisory responsibilities; coordinates resources and sets daily priorities to meet operational objectives · Supervises the daily activities of support or production team members · Maintain accurate records related to legal papers served upon any U.S. based AmTrust entity;...

Overview Responsible for creating innovate and engaging learning solutions that link to key business strategies within the organization. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs. Partners with company leaders and subject matter experts to identify target audience and learning objectives. Set corresponding instructional objectives. Collaborate with cross-functional teams and stakeholders to ensure that instructional design projects support broader business...

Overview The Business Analyst II – Operations plays a key role in driving operational efficiency and supporting strategic initiatives through data analysis, process improvement, and cross-functional collaboration. This role partners with business stakeholders to identify opportunities, define requirements, and deliver solutions that enhance operational performance and support organizational goals. Responsibilities Key Responsibilities Analyze business processes and workflows to identify inefficiencies and recommend improvements Partner with Operations, IT, and business stakeholders to gather, document, and validate business requirements Translate business needs into functional specifications, user stories, and process documentation Support implementation of process improvements, system enhancements, and operational initiatives Utilize data analysis to provide actionable insights and support decision-making Develop and...

Description Summary: The Credit Review Team Leader will report directly to the Credit Review Group Manager. The ideal candidate is a proven credit risk manager with an exceptional delivery track record within a demanding environment. They possess a detailed working knowledge of the methodologies and techniques for performing credit risk review engagements and continuous monitoring activities associated with a strong independent credit review and/or segment risk function. Duties & Responsibilities: Serve as the departmental subject matter expert in Consumer/Scored Commercial Credit Risk, including originations, portfolio-level monitoring, risk management, credit data analysis and general knowledge of lending support area practices impact on credit risk within the financial services industry.  Develop and maintain working relationships with bank management, regulators, as well as with the broader Credit...

Overview The Senior Video Specialist is responsible for the creation, production, and delivery of high-quality video content that supports marketing, branding, communications, and training initiatives. This role combines creative storytelling with technical expertise and project leadership, overseeing video projects from concept to completion. The ideal candidate is highly skilled in video production, editing, and post-production, with the ability to manage multiple projects and collaborate cross-functionally. Responsibilities Lead end-to-end video production, including concept development, scripting, filming, editing, and post-production Collaborate with marketing, communications, and business teams to translate ideas into engaging visual content Direct on-site or studio shoots, including lighting, sound, and camera operation Edit video content using industry-standard tools (e.g., Adobe Premiere Pro, After Effects,...

Overview The Senior Premium Auditor is responsible for conducting both virtual and minimal physical audits of the highest complexity to ensure the accuracy of earned premium risk calculations. This role supports AmTrust’s various lines of business with a focus on Workers Compensation and General Liability. This role verifying premium base exposures in accordance with policy terms, manual rules, company filings, and procedures. The auditor plays a key role in delivering exceptional service through a flexible auditing approach that leverages technology and remote collaboration. This position upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.   This role may require a hybrid work schedule in any of our US AmTrust Offices.   The expected salary range for this role is $61,500 - 85,000.   Please note that the salary information shown above is a general guideline only. Salaries are based...

Overview The Business Systems Analyst is responsible for bridging business needs and technical solutions. This individual partners with stakeholders across business units and IT to analyze complex systems, define requirements, and deliver scalable, data-driven solutions that align with enterprise objectives. Responsibilities Lead end-to-end requirements gathering, analysis, and documentation for complex system initiatives Translate business requirements into detailed functional and technical specifications Collaborate with teams to deliver system enhancements Analyze existing systems and recommend improvements for efficiency and scalability Facilitate Agile ceremonies, including backlog refinement, sprint planning, and demos Work with data teams to support reporting, data validation, and system integration efforts Ensure solutions align with enterprise architecture, security, and compliance standards...

Overview The IT Project Portfolio Analyst II reports to the Director of Portfolio Management within GTO and is responsible for leading and advancing the full Portfolio Management Lifecycle—from demand intake through project closure and value realization—for IT initiatives within their assigned business unit(s). This role partners closely with both business and IT leadership to proactively monitor project and portfolio health, leveraging a variety of Microsoft tools to support governance, resource and time management, and reporting. The Analyst ensures all work aligns with and adheres to established Portfolio Process standards. Responsibilities - Support the analysis and organization of incoming demand , helping assess priorities and gather business case details to inform portfolio decisions. - Assist in maintaining governance around intake processes , including documenting requests, coordinating demand sizing activities,...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to generate sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.  Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services...