31 manager medical case management jobs found in Cleveland

Overview Highly skilled SQL Server Database Administrator with extensive experience in designing, implementing, installing, and managing complex large scale database environments. Proven experience in ensuring high availability, implementing robust disaster recovery strategies, and optimizing database performance monitoring. Proficient in Always-On Availability Groups, Windows Clusters, Query Optimization, Index design, and troubleshooting complex database performance issues by recommending fixes and tuning complex SQL queries.   To assist with the day-to-day support of all AmTrust SQL servers and databases. Administering and supporting all SQL servers and databases within the organization (On-Prem and Azure). Working with DBA team to support all lines of business and all departments with their specific or customized SQL solutions. Providing support and training to other members of the DBA team. Maintains a solid understanding of AmTrust’s mission, vision,...

Overview This position supports the Legal department’s  contracts/procurement ,   intellectual property , and operations  functions, working closely with in-house attorneys and business stakeholders across the organization. The  position  will assist with commercial and vendor agreements, procurement workflows, IP portfolio administration, and legal operations, helping ensure contracts and intellectual property assets are managed efficiently, accurately, and in alignment with company policies and business objectives.   The ideal candidate is detail-oriented, organized, comfortable with legal technology, and able to manage multiple matters in a fast-paced, collaborative in-house environment.    Responsibilities Ke y Responsibilities   Contracts & Procurement Support   Assist attorneys with the preparation, review, and administration of commercial, vendor, procurement,...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description As the Field Property Adjuster you are responsible for investigating and confirming the facts of loss for the most complex Homeowner's Claims. Determines coverage, damages and otherwise adjusts and negotiates claims within limit of authority. Responsible for creating a comprehensive estimate of damages for the most complex first party homeowner claims leading to the proper disposition. This role is utilized as peer mentor and may assign direction to more junior employees, having mastered our processes and obtained technical expertise. We are looking for a highly organized and customer-focused...

Overview This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings. Responsibilities Summary: This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings.   Responsibilities: · New Matter Intake and Mail Processing Review and process incoming bankruptcy notices and new matters Handle, sort, and distribute physical mail related to...

Overview Responsible for creating innovate and engaging learning solutions that link to key business strategies within the organization. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs. Partners with company leaders and subject matter experts to identify target audience and learning objectives. Set corresponding instructional objectives. Collaborate with cross-functional teams and stakeholders to ensure that instructional design projects support broader business...

Overview The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed.    This position is hybrid out of our Cleveland, OH or Southington, CT office.   Responsibilities Acceptance and review of new agency applications. Review of various state laws, rules and regulations to maintain compliance. Utilization of various agency management systems and web-based services. Onboard and maintain agency information, including commission changes, product and authority updates, and agency organizational changes. Adherence to AmTrust and state authority levels and guidelines. Provide necessary information to facilitate state appointments. Participate in research and project initiatives as directed by supervisor or manager. Perform other duties as assigned by supervisor or manager....

Overview The Accounts Receivable Manager will be responsible to oversee 8-12 employees.  Function supervised will be responsible for one or many aspects of operations such as: check processing, collections, refunds, commissions, agency billing, legal affairs or specialty billing. Manager will maintain ledgers, oversee invoice and bill processing, maintain spreadsheets and database of important information and uphold the company’s policies and image with customers, therefore contributing to its growth.   Responsibilities In charge of collecting payments from clients and ensure they are done accurately and on time. Manages the staff part of the accounts receivable department of the company. Set regular weekly and monthly deadlines to process the payment and accounts. Prepare reports of regular intervals (monthly, quarterly and annual) making forecasts on payment flow. Oversee the processing and organizing of...

Overview The Senior Video Specialist is responsible for the creation, production, and delivery of high-quality video content that supports marketing, branding, communications, and training initiatives. This role combines creative storytelling with technical expertise and project leadership, overseeing video projects from concept to completion. The ideal candidate is highly skilled in video production, editing, and post-production, with the ability to manage multiple projects and collaborate cross-functionally. Responsibilities Lead end-to-end video production, including concept development, scripting, filming, editing, and post-production Collaborate with marketing, communications, and business teams to translate ideas into engaging visual content Direct on-site or studio shoots, including lighting, sound, and camera operation Edit video content using industry-standard tools (e.g., Adobe Premiere Pro, After Effects,...

Overview The successful candidate will report to the Actuarial Manager for Excess & Surplus (E&S) of AmTrust’s Commercial Lines Division Pricing team and will be responsible for pricing and monitoring the $500M E&S book. The book currently writes General Liability, Commercial Property, and Umbrella.   The candidate will be a member of AmTrust’s Actuarial student program which provides study hours and exam support. Responsibilities Profitability Analyses: Conduct profitability studies by business segment for AmTrust’s E&S business (GL, Property, and Umbrella) to identify pockets of profitable growth opportunities in the local insurance market and the areas requiring remediation. Monitoring: Participate in monthly/quarterly product monitoring to identify issues and opportunities within various classes and regions and assist in the development of action plans. Deliver Results: Communicate results of...

Position Title Branch Banking - Client Consultant II   Location Cleveland, OH 44111-2031   Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance : Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively   seek   and deliver the right client introductions to the right team member(s) to achieve growth targets...

Overview Amtrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Talent Acquisition Specialist. The successful candidate will provide proactive recruitment and support for our service offices in the US. The successful candidate will work to provide hands-on full life cycle recruitment for internal client groups with high volume recruitment needs. Source, assess, and recruit candidates for openings at all levels. Develop and implement innovative and cost effective recruiting strategies for positions. Work with other members of the recruiting team on corporate wide recruitment projects and initiatives.   This position is hybrid out of our AmTrust office. 4 days in the office, 1 day work from home. Responsibilities Full-cycle recruitment to include: job description development, job posting, sourcing, interviewing, reference checks and offer negotiation. Builds and maintains...

Overview Amtrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Talent Acquisition Specialist. The successful candidate will provide proactive recruitment and support for our service offices in the US. The successful candidate will work to provide hands-on full life cycle recruitment for internal client groups with high volume recruitment needs. Source, assess, and recruit candidates for openings at all levels. Develop and implement innovative and cost effective recruiting strategies for positions. Work with other members of the recruiting team on corporate wide recruitment projects and initiatives.   This position is hybrid out of our AmTrust office. 4 days in the office, 1 day work from home. Responsibilities Full-cycle recruitment to include: job description development, job posting, sourcing, interviewing, reference checks and offer negotiation. Builds and maintains...

Overview The Business Systems Analyst serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, our Systems Analyst take ownership of eliciting, analyzing, validating, and managing the comprehensive requirements of diverse stakeholders, including executive leadership, customers, and end users. The analyst not only drives collaboration between stakeholders and technical teams but also ensures that system solutions support and advance organizational strategy.   ***This positions is an in-office, hybrid role out of our Mayfield Heights Ohio location.*** Responsibilities Day to Day Responsibilities Serve as the lead liaison between executive stakeholders and IT teams, ensuring strategic alignment throughout the project lifecycle. Translate complex business requirements into functional specifications for commercial insurance systems. Provide subject matter...

Overview The Relationship Manager – Digital Distribution is responsible for managing and growing strategic relationships with digital distribution partners. This role ensures seamless integration of products and services across digital platforms, drives partner engagement, and supports revenue growth through effective collaboration and operational excellence.   Responsibilities Partner Relationship Management o Serve as the primary point of contact for digital distribution partners. o Build and maintain strong, long-term relationships to enhance partner satisfaction and loyalty. o Conduct regular business reviews and performance assessments with partners. Digital Integration & Enablement o Oversee onboarding and integration of products across partner platforms. o Collaborate with internal teams (Product, Technology, Sales) to ensure accurate and timely integrations. o Identify and resolve operational...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Our Employee Benefits sales team is growing!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, consisting of the greater Cleveland, OH area and Pittsburgh, PA , offers the ideal mix of opportunities, from well-established mature business relationships with area producers to robust market...

Overview Supervises and manages the work of members of the litigation support team; responsible for outcomes and performance of the unit. This position supervises individuals who are in the support and clerical roles who are typically non-exempt. This position will also require additional paralegal work with respect to corporate litigation, employment, and regulatory matters. Supervisor must understand Amtrust’s corporate structure, management positions, and information storage and maintenance systems. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Has formal supervisory responsibilities; coordinates resources and sets daily priorities to meet operational objectives · Supervises the daily activities of support or production team members · Maintain accurate records related to legal papers served upon any U.S. based AmTrust entity;...

Overview The IT Project Portfolio Analyst II reports to the Director of Portfolio Management within GTO and is responsible for leading and advancing the full Portfolio Management Lifecycle—from demand intake through project closure and value realization—for IT initiatives within their assigned business unit(s). This role partners closely with both business and IT leadership to proactively monitor project and portfolio health, leveraging a variety of Microsoft tools to support governance, resource and time management, and reporting. The Analyst ensures all work aligns with and adheres to established Portfolio Process standards. Responsibilities - Support the analysis and organization of incoming demand , helping assess priorities and gather business case details to inform portfolio decisions. - Assist in maintaining governance around intake processes , including documenting requests, coordinating demand sizing activities,...

Overview The Operations Manager, Accounts Receivable Collections position will oversee a team of eight or more employees responsible for clearing aged receivables through research, analysis, payment application, audit resolution, and third-party vendor management. This position will lead the overall day to day collection process including data analytics/KPI’s, reporting, escalations, and collaboration with the team as well as other internal departments to increase process efficiencies. This will be a hands-on role and will require the manager to perform collector functions as needed. Responsibilities Oversee Accounts Receivable Collections team. · Serve as escalation point for issues that impact high profile agents, customers, and internal business units. · Perform collector functions as needed to ensure goal attainment. · Build a continuous improvement mindset across the team and help identify opportunities for...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary: Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures high‑quality service delivery, regulatory compliance, and retention of existing business. A Day in the Life: • Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing cost‑effective wrap‑up insurance solutions tailored to project needs. • Brokers Owner’s Interest and project‑specific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment. • Reviews construction contracts for...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...