80 jobs found in Cleveland

Overview The Chief Information Security Officer (CISO) is responsible for establishing, executing, and continuously evolving the enterprise cybersecurity and information risk management strategy. The CISO provides executive leadership for the protection of customer, policyholder, employee, and corporate information assets while enabling business growth, innovation, digital transformation, and regulatory compliance.   The CISO serves as a trusted advisor to executive leadership and the Board of Directors, ensuring cybersecurity risks are effectively identified, managed, communicated, and aligned with the organization's strategic objectives. The role oversees enterprise security governance, cyber defense, privacy collaboration, operational resilience, and regulatory readiness across all business units. Responsibilities Develop a risk-based cybersecurity strategy, roadmap, and governance framework aligned with business...

We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. Your Impact: Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries,   and premium/billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by...

Overview The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is...

Why GM Financial Sales? GM Financial is a wholly owned subsidiary and captive finance arm of General Motors. Our sales team spans the United States working with GM dealers on a variety of initiatives to drive vehicle sales, customer loyalty, and profitability for the dealers and the brand. As a trusted advisor, you will consult with various roles within GM dealerships and collaborate with many internal partners to represent GM Financial.  If you are able to build relationships, have a heart and mind for service, communicate effectively, and enjoy a fast-paced variety in a challenging field-based role, this could be the right place for you.    If you would like to be a part of a company with an entrepreneurial spirit, join GM Financial’s sales organization to develop your network and career with a stable, growing, global brand.   This position is not open to agency submissions. About the role: The GM Financial Account Manager is responsible for sales,...

Why GM Financial Sales? GM Financial is a wholly owned subsidiary and captive finance arm of General Motors. Our sales team spans the United States working with GM dealers on a variety of initiatives to drive vehicle sales, customer loyalty, and profitability for the dealers and the brand. As a trusted advisor, you will consult with various roles within GM dealerships and collaborate with many internal partners to represent GM Financial.  If you are able to build relationships, have a heart and mind for service, communicate effectively, and enjoy a fast-paced variety in a challenging field-based role, this could be the right place for you.    If you would like to be a part of a company with an entrepreneurial spirit, join GM Financial’s sales organization to develop your network and career with a stable, growing, global brand.   This position is not open to agency submissions. About the role: The GM Financial Account Manager is responsible for sales,...

As a Health and Benefits Senior Director you will lead client engagements involving the design and management of the full array of health and benefits programs.  You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities.  You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace. The Role Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.  Responsibilities include: Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards  Proactively advising clients and ensuring the delivery of superior client service Leading vendor...

The Billing Specialist Associate is responsible for supporting the billing department by assisting in the preparation and processing of invoices. This entry-level role involves ensuring accuracy in billing information, addressing customer inquiries, and maintaining billing records. The Associate plays a vital role in facilitating smooth billing operations and contributing to overall financial accuracy. Your Impact: Assist in the preparation and processing of invoices and billing statements. Verify billing information for accuracy and compliance with company policies. Respond to customer inquiries regarding billing issues and discrepancies. Maintain organized billing records and documentation. Support the billing team with various administrative tasks as needed. Successful Candidate Will Have: Associate's degree in Finance, Accounting, or a related field (preferred). 0-2 years of experience in billing, accounts receivable, or customer...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...

Description Job Description: As a Treasury Management Specialist Senior at Huntington Bank, you’ll play a vital role in fostering client relationships, delivering innovative treasury solutions, and supporting portfolio growth. You’ll provide comprehensive sales support and sales analysis for the Treasury Management Advisors, Key Responsibilities Research client financial structures and cash flow needs to recommend tailored treasury solutions Work with Treasury Management Advisors to develop pricing strategies, perform financial modeling, and evaluate profitability Stay ahead of industry trends and competitor offerings to position our solutions effectively Prepare compelling pitch materials, account strategies, and client review documents to support business development efforts Partner with cross-functional teams to ensure seamless implementation and accurate billing for treasury...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Overview The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed.    This position is hybrid out of our Cleveland, OH  Responsibilities Acceptance and review of new agency applications. Review of various state laws, rules and regulations to maintain compliance. Utilization of various agency management systems and web-based services. Onboard and maintain agency information, including commission changes, product and authority updates, and agency organizational changes. Adherence to AmTrust and state authority levels and guidelines. Provide necessary information to facilitate state appointments. Participate in research and project initiatives as directed by supervisor or manager. Perform other duties as assigned by supervisor or manager....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video...

Overview Senior Software Engineer — Claims Platform Works intensely across all phases of software delivery — conceptual design, detailed design, implementation, testing, and production deployment — on a large-scale enterprise insurance claims platform. Leads internal architecture discussions, collaborates closely with business analysts to clarify requirements and define technical deliverables, and contributes to the strategic direction of the software. Maintains current knowledge of market trends including AI/ML and cloud-native patterns.     Responsibilities Architected and delivered a multi-tier microservices platform for enterprise insurance claims processing, spanning 30+ ASP.NET Core Web APIs organized across distinct Experience, Process, and System service layers to enforce separation of concerns and independent deployability Built full-stack Blazor WebAssembly applications (MudBlazor, Fluxor/Redux state...

Overview Responsible for containerizing applications and migrating from a VM architecture. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Implement containerization and Kubernetes capabilities with documented architecture and configurations that can scale globally across the enterprise. Work with development, engineers, and cloud service providers to develop cloud adoption and migration strategies Drive architectural discussions in support of business requirements gathering, analysis, and design Engineer highly scalable and available solutions based on industry best practices and practical experience Collaborate with Developers, Systems Operations, and vendors as needed to solve integration challenges Recommend tools and methodologies to engineers, create proof-of-concept implementations for demonstration Break large...

Overview The Senior Software Engineer is responsible for designing, developing, and maintaining scalable software applications, APIs, and enterprise systems that support business objectives. This role serves as a technical leader within the engineering team, helping drive architecture decisions, engineering best practices, secure development, production reliability, and mentorship of junior and mid-level engineers.   This position requires strong full-stack engineering experience, with emphasis on modern .NET APIs, Angular-based web applications, SQL Server-backed systems, secure service integrations, and maintainable enterprise software. Responsibilities Design, develop, test, and deploy scalable software applications, services, and APIs. Build and maintain ASP.NET Core REST APIs that orchestrate downstream enterprise services, SQL Server databases, and internal or third-party integrations. Develop and support...

Overview The Business Systems Analyst serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, our Systems Analyst take ownership of eliciting, analyzing, validating, and managing the comprehensive requirements of diverse stakeholders, including executive leadership, customers, and end users. The analyst not only drives collaboration between stakeholders and technical teams but also ensures that system solutions support and advance organizational strategy.   ***This positions is an in-office, hybrid role out of our Mayfield Heights Ohio location.*** Responsibilities Day to Day Responsibilities Serve as the lead liaison between executive stakeholders and IT teams, ensuring strategic alignment throughout the project lifecycle. Translate complex business requirements into functional specifications for commercial insurance systems. Provide subject matter...

Overview Do you enjoy solving difficult problems?  Are you resourceful?  Do you enjoy working with data?  If so, AmTrust is looking to add a talented experienced Data Scientist to their growing Data Science & AI Team with specific commercial insurance experience.  AmTrust Financial Services Inc. is a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses.  We love finding new and innovative ways to use our data and technology to provide a top-notch customer experience and we want your help! Responsibilities Managing master data, including creation, updates, and deletion. Leading the development of reports, dashboards and scorecards Leading the design of the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Leading initiatives for data integrity and normalization....

Overview The AI Engineer III at AmTrust is a senior-level role designed for experienced professionals with a strong background in AI model development, software engineering, and project management. This position requires a deep understanding of machine learning, deep learning, and software development principles. The AI Engineer III will lead the design, development, and optimization of AI models and software applications, ensuring they meet business requirements and performance standards. Responsibilities AI Model Development: Lead the design, development, and optimization of advanced AI models to improve performance and accuracy. Utilize frameworks such as TensorFlow and PyTorch. Software Engineering: Develop and maintain software applications and APIs using languages such as Python and C#. Ensure code quality through refactoring and code reviews. Project Management: Manage AI and software projects from inception...

Overview We are looking for a Senior Underwriting Assistant to join our Midwest Underwriting Team! As a Senior Underwriting Assistant, you will be the first point of contact for our brokers and agents. You will be responsible for starting the underwriting process for the Midwest region for existing business. This role will have exposure to all facets of underwriting such as monitoring underwriting tasks in our system, completing endorsements within assigned authority, assigning work out to appropriate contact in departments, and handling smaller renewals based on assigned letter of authority for multiple lines of business. We will provide you with the tools and resources to be successful as you’ll interact with various stakeholders, participate in professional development, and enjoy career growth in your role. As a Senior Underwriting Assistant you will mentor others, lead projects, and help with training of less experienced employees. This position is a hybrid...

Overview The Senior Business Systems Analyst is a part of the Product Management/Execution group that supports outlining and implementing software solutions.  Business Analysts must be able to efficiently reach an understanding of complex tasks while using this understanding to produce project artifacts that satisfy project objectives. The Business Analyst will work as a liaison among various stakeholders to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems.  We are looking for someone insatiably inquisitive with attention to detail and empathetic to business needs, who will critically analyze and solve problems of a complex nature.  Must be a team player with strong communication skills. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Collaborate with...