18 administration jobs found in Cleveland, OH

Overview Highly skilled SQL Server Database Administrator with extensive experience in designing, implementing, installing, and managing complex large scale database environments. Proven experience in ensuring high availability, implementing robust disaster recovery strategies, and optimizing database performance monitoring. Proficient in Always-On Availability Groups, Windows Clusters, Query Optimization, Index design, and troubleshooting complex database performance issues by recommending fixes and tuning complex SQL queries.   To assist with the day-to-day support of all AmTrust SQL servers and databases. Administering and supporting all SQL servers and databases within the organization (On-Prem and Azure). Working with DBA team to support all lines of business and all departments with their specific or customized SQL solutions. Providing support and training to other members of the DBA team. Maintains a solid understanding of AmTrust’s mission, vision,...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Being proficient in...

Overview Software Engineer III work intensely with the data work stream through all phases of an engagement, including conceptual design, detailed design, implementation, testing and production deployment.  Responsibilities entail defining, assembling and presenting all technical data deliverables and work products. This Position must be comfortable leading internal meetings, presenting and defending analysis findings to key stakeholders, and participating on client cal   Software Engineer III are responsible for contributing to the technical design, implementation and testing of the complete enterprise solution.  They must possess skills in design and implementation, master data management, operational data store design (logical and physical models), dimensional design, implementation, stored procedures implementation, and database administration. A passion for making processes faster and more efficient through the use of the latest technology is also...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. A Day in The Life Responsible for servicing an assigned book of business which varies based upon client needs, account complexity, and client structure. Serves as the main point of contact for all existing clients, centers of influence and assigned book of business; responds to all service requests inclusive of billing inquires and coverage options. Ensures all client service needs are delivered in a timely and professional manner throughout the year by responding to requests as submitted in accordance to agency standards. Maintains accurate account files, records, and documentation in accordance with the agency standards; confirms in writing all relevant contacts, communication, suggestions, advice, etc., with clients, carriers and other applicable parties and attaches documentation...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary: Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures high‑quality service delivery, regulatory compliance, and retention of existing business. A Day in the Life: • Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing cost‑effective wrap‑up insurance solutions tailored to project needs. • Brokers Owner’s Interest and project‑specific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment. • Reviews construction contracts for...

We are hiring a Life Claims Examiner to play a critical role in delivering accurate and compliant claim outcomes while supporting beneficiaries and internal stakeholders throughout the claims process. This position is responsible for the preparation, review, and adjudication of life insurance claims and distributions in accordance with policy provisions, plan parameters, regulatory requirements, and state interest rules. The role ensures timely, compliant, and customer focused resolution through effective coordination with internal teams, external partners, agents, and beneficiaries, while adhering to company and carrier standards. Your Impact: Validate claimant, beneficiary, and claim-specific data for accuracy and completeness; enter and maintain detailed claim information in administrative and claim tracking systems. Review incoming life insurance claims to assess completeness and required documentation, including death certificates, claim forms, and legal documents....

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. A Day in The Life Responsible for servicing an assigned book of business which varies based upon client needs, account complexity, and client structure. Serves as the main point of contact for all existing clients, centers of influence and assigned book of business; responds to all service requests inclusive of billing inquires and coverage options. Ensures all client service needs are delivered in a timely and professional manner throughout the year by responding to requests as submitted in accordance to agency standards. Maintains accurate account files, records, and documentation in accordance with the agency standards; confirms in writing all relevant contacts, communication, suggestions, advice, etc., with clients, carriers and other applicable parties and attaches documentation...

Overview AmTrust Financial is looking for an eager system professional who is reliable and wants to be part of an enterprise team. The Senior Systems Engineer is responsible for engineering enterprise systems and services. An ideal candidate will have a broad understanding and experience with Active Directory, Exchange, Windows Server administration, server/infrastructure builds, automation pipelines, Office 365, and cloud technologies. A successful candidate will be a structured thinker who enjoys scripting and automation and thrives in a collaborative environment.   Responsibilities Engineer and maintain highly resilient Azure environments, ensuring scalability, security, and performance. Implement Active Directory and Azure Active Directory solutions, including identity management and policy enforcement. Drive engineering discussions in support of business requirements gathering, analysis, and design. Implement...

Overview We are seeking a highly skilled and motivated Director, IT to oversee the technology solutions that support our operations and strategy within the CPP IT department . The ideal candidate will have a strong background in IT management, project management, a deep understanding of CPP systems, and the ability to lead a team in delivering innovative technology solutions that enhance efficiency and improve customer satisfaction. Responsibilities Technology Strategy and Management Lead the development, implementation, and maintenance of IT systems and applications that support the CPP application. Collaborate with CPP management and other stakeholders to identify technology needs and develop strategic plans to meet those needs. Oversee the integration of new technologies and systems into existing CPP processes, ensuring minimal disruption and maximum efficiency. Manage a team of IT professionals, providing...

We are seeking a highly professional  Administrative Support Professional  to join our team.  The ideal candidate will be articulate, highly skilled, motivated, and a positive individual that enjoys multi-tasking and handling several projects at once. The Administrative Support Professional  will assist with providing switchboard coverage, and general office support to our Enrollment team coupled with making decisions based on customer, employee, and company best interests. Your Impact: Provide general office support, including reception/front desk coverage, copying, imaging, faxing, filing, and contact management. Answer and direct incoming calls to Customer Service Representatives. Greet and assist guests entering the office. Make appropriate decisions regarding how to redirect and respond to customers on hold, in high volume inbound call situations. Assist with account implementation, including account set-up and file preparation. Prepare...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and carriers, maintains records, and performs other general administrative duties. A Day in The Life : Provides direct administrative support as required for two to three assigned Client Managers; responds to requests for assistance in a timely and collaborative manner. Supports the assigned team in the retention of the existing client base; confers with the team on opportunities to up-sell and/or cross-sell additional Oswald products and services. Serves as a client contact and identifies and assesses customer’s needs quickly and accurately; solves problems systematically, using sound...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and carriers, maintains records, and performs other general administrative duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides direct administrative support as required for one to three assigned Client Managers and Practice Leaders; responds to requests for assistance in a timely and collaborative manner. Processes requests for Certificates of Insurance as specified by client or within 24 hours of receipt of request. Ensures client invoices are paid as scheduled; responds to a variety of client billing issues and works closely with the related carrier to resolve billing problems....

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : The Administrative Assistant is responsible to provide general administrative and clerical support for the Co-Managing Directors; performs a wide variety of advanced clerical duties; relieves unit leaders of selected administrative work and minor business detail.    Management of this process to include integrations across the following  departments / practices / teams (if applicable)     (Example) IT, Human Resources (benefits plan, 401K integration, employee-ownership), marketing (website & sales enablement) carrier contracts (benefits, P&C), licensing, accounting/finance, and facilities.    A Day in the Life: Essential Functions     Exercises the greatest degree of discretion in the handling and dissemination of...

Overview The receptionist is responsible for providing administrative and clerical services in order to ensure effective and efficient operations of the office. The ability to work in a fast paced environment with strong attention to detail is essential for this position. ***This is a Contract, 5 days a week in office position*** Responsibilities Responsibilities • Phone coverage (screen and route calls) • Greet visitors and guests • Maintain conference room calendar and help manage seating charts for the office • Maintain the reception desk, closet and hallways – tidy and stocked • Receive, sort and distribute USPS Mail/FedEx/UPS/Courier deliveries • Assist with ground transportation for guests, when necessary • Ad hoc research and clerical projects, word processing/data entry • Assist in ordering supplies for the office Qualifications Qualifications • 1+...

Overview Amtrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Talent Acquisition Specialist. The successful candidate will provide proactive recruitment and support for our service offices in the US. The successful candidate will work to provide hands-on full life cycle recruitment for internal client groups with high volume recruitment needs. Source, assess, and recruit candidates for openings at all levels. Develop and implement innovative and cost effective recruiting strategies for positions. Work with other members of the recruiting team on corporate wide recruitment projects and initiatives.   This position is hybrid out of our AmTrust office. 4 days in the office, 1 day work from home. Responsibilities Full-cycle recruitment to include: job description development, job posting, sourcing, interviewing, reference checks and offer negotiation. Builds and maintains...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : We are seeking an analytical and operationally focused Pharmacy Analyst to join our pharmacy consulting team. This role supports the operational, clerical, and compliance functions of the pharmacy department to ensure smooth, efficient, and accurate workflow. This role assists with documentation, scheduling, request for proposal coordination, data entry, and communication between pharmacy benefit managers, client service teams and our pharmacy consultant and clinical pharmacist. Responsibilities include maintaining paperwork, audit documentation, processing billing and invoicing information, and supporting pharmacy leadership with reporting and administrative projects. The ideal candidate is detail‑oriented, organized, and skilled in customer service, multitasking, and...

As we continue to scale, we are looking for a self-motivated and high-energy team member to join us as a   Billing Specialist. The   Billing Specialist   will be responsible for delivering billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. Provide services directly by maintaining a caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment while supporting corporate initiatives. Your Impact : Process bill payments and policy changes timely and accurate. Meet all SLAs for the caseload. Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients. Support corporate initiatives including but not limited to system improvements, special projects, and customized service support for new clients. Successful Candidates Will Have: Experience using Excel. Experience working with clients via phone...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to generate sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.  Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services...