4 associate claims representative jobs found in Cleveland, OH

We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. Your Impact: Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and premium/billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by...

We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. Your Impact: Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and   premium/billing-related   matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by...

We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. Key Responsibilities: Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and premium/billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding...

We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. Your Impact: Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and premium/billing-related matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by...