15 business systems analyst jobs found in Cleveland

Overview The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is...

Overview A Governance Analyst works to ensure that AmTrust’s companies comply with legal and regulatory requirements, as well as internal policies and bylaws. They are responsible for coordinating, developing and implementing corporate governance policies and procedures.  Responsibilities The Analyst is responsible for routine corporate governance matters including:    Administration of all aspects of accurate record keeping with respect to legal entity records, including maintaining the company’s records through an online database  Draft and file with the appropriate authorities all charter documents with respect to the ‘life cycle’ of a corporation, limited liability company, partnership, etc. (such as incorporations and formations, foreign qualifications, dissolutions and mergers)  Create and maintain corporate minute books for all AmTrust domestic subsidiaries  Prepare corporate resolutions of...

Overview The Accountant III position is part of the AmTrust Specialty Risk -US team. The Accountant III position will be responsible for assisting in the accounting for Specialty Risk legal entities, including but not limited to detailed maintenance of accounting records and related controls, recording journal entries, account analysis and reconciliations, ensuring reported results comply with U.S. generally accepted accounting principles (“GAAP”) and assisting in the preparation of GAAP and Regulatory financial statements for multiple entities. Responsibilities Responsibilities: • Perform routine financial close activities including journal entries, account reconciliations, and financial package preparation • Perform quarterly balance sheet account reconciliations, cash reconciliations, and investigate unusual items • Maintain accurate and detailed quarterly accrual schedules • Ensure the accurate and timely...

Overview The OSA / Office Manager supports the administration, coordination, and day-to-day operation of company office locations and serves as a primary operational partner to the Facilities Manager. This position supports workplace services, facilities coordination, vendors, employee requests, purchasing, space management, reporting and analytics, safety and emergency preparedness, business continuity, and special projects. The position is primarily based at the Cleveland office and may provide future on-site support to another office location as operational needs require. Responsibilities   Key Responsibilities Support daily office operations and workplace services alongside the Facilities Manager. Act as the primary contact for employee workplace and facilities needs. Coordinate maintenance, repairs, inspections, vendors, and facility projects. Manage employee onboarding/offboarding workspace requirements and...

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and carriers, maintains records, and performs other general administrative duties. A Day in The Life : Provides direct administrative support as required for two to three assigned Client Managers; responds to requests for assistance in a timely and collaborative manner. Supports the assigned team in the retention of the existing client base; confers with the team on opportunities to up-sell and/or cross-sell additional Oswald products and services. Serves as a client contact and identifies and assesses customer’s needs quickly and accurately; solves problems systematically, using sound...

Overview In a support role to the team the Multi-Line Underwriting Assistant responsibilities include the following, but are not limited to: Responsibilities New Business support, such as, pre-bind risk analysis within prescribed authority, reconciliation of binds to ensure all issued. Renewal support including pre-underwriting review, quoting, system updates, data collection and any other non-core underwriting type duties as directed. Broker of record handling Endorsement review and pre-screening as directed Cancellation and reinstatement handling as directed. Recommendation review and handling. Special projects as needed Maintains ownership of tasks assigned and provide acceptable service standards when processing and assigning tasks. Provide agency support to assigned agents by answering general questions, providing endorsement status, cancellation status, billing inquires, etc. or directs to correct...

Overview Responsible for containerizing applications and migrating from a VM architecture. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Implement containerization and Kubernetes capabilities with documented architecture and configurations that can scale globally across the enterprise. Work with development, engineers, and cloud service providers to develop cloud adoption and migration strategies Drive architectural discussions in support of business requirements gathering, analysis, and design Engineer highly scalable and available solutions based on industry best practices and practical experience Collaborate with Developers, Systems Operations, and vendors as needed to solve integration challenges Recommend tools and methodologies to engineers, create proof-of-concept implementations for demonstration Break large...

Overview Senior Software Engineer — Claims Platform Works intensely across all phases of software delivery — conceptual design, detailed design, implementation, testing, and production deployment — on a large-scale enterprise insurance claims platform. Leads internal architecture discussions, collaborates closely with business analysts to clarify requirements and define technical deliverables, and contributes to the strategic direction of the software. Maintains current knowledge of market trends including AI/ML and cloud-native patterns. Responsibilities Architected and delivered a multi-tier microservices platform for enterprise insurance claims processing, spanning 30+ ASP.NET Core Web APIs organized across distinct Experience, Process, and System service layers to enforce separation of concerns and independent deployability Built full-stack Blazor WebAssembly applications (MudBlazor, Fluxor/Redux state management,...

Overview Summary:    The Manager, Finance role requires a strategic and results-driven leader focused on establishing best practices, optimizing processes, enhancing automation, strengthening internal controls, and delivering best-in-class service. This position is responsible for overseeing the daily operations of the Accounts Payable and Expense functions, including leading and developing team members, managing workflows, ensuring financial deadlines are met, and maintaining the accuracy and timeliness of payments and expense processing. The role partners with key stakeholders to support cash flow management, drive operational efficiencies, and lead departmental initiatives. Throughout all responsibilities, the Manager, Finance is expected to champion AmTrust’s mission, vision, and values while upholding the highest standards of integrity, accountability, and service excellence. Responsibilities   Lead, train, develop,...

Overview The Software Engineer III is an experienced full-stack software developer responsible for designing, developing, testing, implementing, and supporting enterprise-grade applications and services. This role serves as a key contributor in the delivery of scalable, secure, and high-performing technology solutions that support business objectives across the organization. Working within an Agile environment, the Software Engineer III collaborates closely with Product Owners, Business Analysts, Architects, and fellow engineers to translate business requirements into innovative technical solutions. The position requires strong expertise in modern Microsoft technologies, API development, cloud-ready architectures, and front-end frameworks including Angular and Blazor.   The ideal candidate will demonstrate technical leadership through architecture discussions, code reviews, mentoring, and adherence to software engineering best practices. This role is...

Overview At AmTrust Financial Services, we are seeking a Manager, Software Engineering to lead a cross-functional technology team responsible for the delivery, enhancement, and support of business-critical applications, integrations, and data solutions. This role provides leadership for Software Engineers, Business Systems Analysts, and Quality Assurance Analysts, ensuring effective collaboration across the software development lifecycle from requirements gathering and solution design through development, testing, deployment, and support.   The ideal candidate demonstrates strong technical expertise, leadership capabilities, and a commitment to fostering a high-performing team while upholding AmTrust's mission, vision, and values. Responsibilities Lead, mentor, and develop a cross-functional team of Software Engineers, Business Systems Analysts, and Quality Assurance Analysts. Foster collaboration between engineering,...

Overview AmTrust is seeking a highly motivated and accomplished Cloud Data Engineer with expertise in Azure Databricks, Azure Synapse Analytics, SQL, and cloud-based data platforms. The ideal candidate will have experience designing, developing, and optimizing scalable data lakehouse and data warehousing solutions that support enterprise reporting, analytics, and business intelligence. Strong technical skills in Python, PySpark, SQL, T-SQL, and Scala are required, along with experience building high-volume ETL/ELT pipelines, developing highly scalable and reusable Databricks notebooks, and leveraging Azure DevOps, Git, CI/CD, and cloud automation best practices to deliver secure and efficient data solutions.   The successful candidate will also support AI and machine learning initiatives, including data preparation, feature engineering, Generative AI integrations, and MLOps processes.    Responsibilities Design,...