7 human resources business partner jobs found in Cleveland

Overview AmTrust Financial is seeking a Manager to lead and manage End User Services operations across the United States. This role is accountable for day-to-day support delivery, service quality, staffing coverage, escalations, operational consistency, and the overall end-user experience across assigned U.S. locations and remote user populations.   The End User Support (EUS) Manager provides direct leadership to Senior EUS Analysts, EUS Analysts, and related U.S. support resources. This position is responsible for building a disciplined, responsive, customer-focused support organization that restores user productivity quickly, communicates clearly, follows established processes, and continuously improves service performance.   The ideal candidate is a hands-on operational leader with strong technical background, strong people leadership skills, excellent communication, and the ability to balance process discipline with practical urgency when...

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other...

Overview AmTrust Financial Services is seeking a Director of Systems Engineering responsible for leading the design, implementation, optimization, and ongoing support of the organization's infrastructure and platform services. As a technical and people leader, this role oversees a team of systems engineers responsible for systems architecture, platform engineering, automation, DevOps practices, provisioning, deployment, patch management, and security compliance.   The Systems Engineering Director drives the development of scalable, resilient, and secure technology solutions while ensuring alignment with business objectives and IT service management (ITSM) standards. This position is responsible for establishing engineering standards, best practices, policies, and procedures, as well as managing project priorities, resource allocation, and technical roadmaps. The role partners closely with cross-functional teams to continuously improve infrastructure...

Overview At AmTrust Financial Services, we are seeking a Manager, Software Engineering to lead a cross-functional technology team responsible for the delivery, enhancement, and support of business-critical applications, integrations, and data solutions. This role provides leadership for Software Engineers, Business Systems Analysts, and Quality Assurance Analysts, ensuring effective collaboration across the software development lifecycle from requirements gathering and solution design through development, testing, deployment, and support.   The ideal candidate demonstrates strong technical expertise, leadership capabilities, and a commitment to fostering a high-performing team while upholding AmTrust's mission, vision, and values. Responsibilities Lead, mentor, and develop a cross-functional team of Software Engineers, Business Systems Analysts, and Quality Assurance Analysts. Foster collaboration between engineering,...

Overview The Accounts Receivable Representative II plays a key role in supporting accurate and timely accounts receivable operations. This position performs financial, administrative, and clerical work in a fast-paced, high-volume environment while helping ensure quality, efficiency, and strong service for both internal and external customers. In addition to handling day-to-day responsibilities, this role supports process improvements, helps resolve more complex issues, and serves as a resource for less experienced team members. The individual in this position is expected to demonstrate sound judgment, strong organizational skills, and a commitment to AmTrust’s mission, values, and service standards. Responsibilities Responsibilities · Deliver responsive phone and email support to customers, agents, and internal business partners. · Process and balance transactional activity for large or complex client accounts with...

Overview Amtrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Talent Acquisition Specialist. The successful candidate will provide proactive recruitment and support for our service offices in the US. The successful candidate will work to provide hands-on full life cycle recruitment for internal client groups with high volume recruitment needs. Source, assess, and recruit candidates for openings at all levels. Develop and implement innovative and cost effective recruiting strategies for positions. Work with other members of the recruiting team on corporate wide recruitment projects and initiatives.   This position is hybrid out of our AmTrust office. 4 days in the office, 1 day work from home. Responsibilities Full-cycle recruitment to include: job description development, job posting, sourcing, interviewing, reference checks and offer negotiation. Builds and maintains...

Overview Amtrust Financial Services, a fast-growing commercial insurance company, has an immediate need for a Talent Acquisition Specialist. The successful candidate will provide proactive recruitment and support for our service offices in the US. The successful candidate will work to provide hands-on full life cycle recruitment for internal client groups with high volume recruitment needs. Source, assess, and recruit candidates for openings at all levels. Develop and implement innovative and cost effective recruiting strategies for positions. Work with other members of the recruiting team on corporate wide recruitment projects and initiatives.   This position is hybrid out of our AmTrust office. 4 days in the office, 1 day work from home. Responsibilities Full-cycle recruitment to include: job description development, job posting, sourcing, interviewing, reference checks and offer negotiation. Builds and maintains...