51 i.t. jobs found in Cleveland, OH

Overview We are seeking a highly skilled and motivated Director, IT to oversee the technology solutions that support our operations and strategy within the CPP IT department . The ideal candidate will have a strong background in IT management, project management, a deep understanding of CPP systems, and the ability to lead a team in delivering innovative technology solutions that enhance efficiency and improve customer satisfaction. Responsibilities Technology Strategy and Management Lead the development, implementation, and maintenance of IT systems and applications that support the CPP application. Collaborate with CPP management and other stakeholders to identify technology needs and develop strategic plans to meet those needs. Oversee the integration of new technologies and systems into existing CPP processes, ensuring minimal disruption and maximum efficiency. Manage a team of IT professionals, providing...

Position Title Branch Banking - Client Consultant I (Part-Time)   Location South Euclid, OH 44118   Job Summary The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates. This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Overview The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed.    This position is hybrid out of our Cleveland, OH  Responsibilities Acceptance and review of new agency applications. Review of various state laws, rules and regulations to maintain compliance. Utilization of various agency management systems and web-based services. Onboard and maintain agency information, including commission changes, product and authority updates, and agency organizational changes. Adherence to AmTrust and state authority levels and guidelines. Provide necessary information to facilitate state appointments. Participate in research and project initiatives as directed by supervisor or manager. Perform other duties as assigned by supervisor or manager....

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!    As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video...

Overview Responsible for containerizing applications and migrating from a VM architecture. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Implement containerization and Kubernetes capabilities with documented architecture and configurations that can scale globally across the enterprise. Work with development, engineers, and cloud service providers to develop cloud adoption and migration strategies Drive architectural discussions in support of business requirements gathering, analysis, and design Engineer highly scalable and available solutions based on industry best practices and practical experience Collaborate with Developers, Systems Operations, and vendors as needed to solve integration challenges Recommend tools and methodologies to engineers, create proof-of-concept implementations for demonstration Break large...

Overview The Business Systems Analyst serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, our Systems Analyst take ownership of eliciting, analyzing, validating, and managing the comprehensive requirements of diverse stakeholders, including executive leadership, customers, and end users. The analyst not only drives collaboration between stakeholders and technical teams but also ensures that system solutions support and advance organizational strategy.   ***This positions is an in-office, hybrid role out of our Mayfield Heights Ohio location.*** Responsibilities Day to Day Responsibilities Serve as the lead liaison between executive stakeholders and IT teams, ensuring strategic alignment throughout the project lifecycle. Translate complex business requirements into functional specifications for commercial insurance systems. Provide subject matter...

Overview Do you enjoy solving difficult problems?  Are you resourceful?  Do you enjoy working with data?  If so, AmTrust is looking to add a talented experienced Data Scientist to their growing Data Science & AI Team with specific commercial insurance experience.  AmTrust Financial Services Inc. is a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses.  We love finding new and innovative ways to use our data and technology to provide a top-notch customer experience and we want your help! Responsibilities Managing master data, including creation, updates, and deletion. Leading the development of reports, dashboards and scorecards Leading the design of the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Leading initiatives for data integrity and normalization....

Overview The AI Engineer III at AmTrust is a senior-level role designed for experienced professionals with a strong background in AI model development, software engineering, and project management. This position requires a deep understanding of machine learning, deep learning, and software development principles. The AI Engineer III will lead the design, development, and optimization of AI models and software applications, ensuring they meet business requirements and performance standards. Responsibilities AI Model Development: Lead the design, development, and optimization of advanced AI models to improve performance and accuracy. Utilize frameworks such as TensorFlow and PyTorch. Software Engineering: Develop and maintain software applications and APIs using languages such as Python and C#. Ensure code quality through refactoring and code reviews. Project Management: Manage AI and software projects from inception...

Overview We are looking for a Senior Underwriting Assistant to join our Midwest Underwriting Team! As a Senior Underwriting Assistant, you will be the first point of contact for our brokers and agents. You will be responsible for starting the underwriting process for the Midwest region for existing business. This role will have exposure to all facets of underwriting such as monitoring underwriting tasks in our system, completing endorsements within assigned authority, assigning work out to appropriate contact in departments, and handling smaller renewals based on assigned letter of authority for multiple lines of business. We will provide you with the tools and resources to be successful as you’ll interact with various stakeholders, participate in professional development, and enjoy career growth in your role. As a Senior Underwriting Assistant you will mentor others, lead projects, and help with training of less experienced employees. This position is a hybrid...

Overview The Senior Business Systems Analyst is a part of the Product Management/Execution group that supports outlining and implementing software solutions.  Business Analysts must be able to efficiently reach an understanding of complex tasks while using this understanding to produce project artifacts that satisfy project objectives. The Business Analyst will work as a liaison among various stakeholders to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems.  We are looking for someone insatiably inquisitive with attention to detail and empathetic to business needs, who will critically analyze and solve problems of a complex nature.  Must be a team player with strong communication skills. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Collaborate with...

Overview The Collections Representative II is responsible for analyzing policy detail  and  data to determine the best course of action for  unpaid  aged balances. Timely resolution of the aged balances is accomplished through obtainment of payment, revision, write off, or referral to  external  collection  agencies . This position supports preservation of AmTrust’s  Vision , Missions, and Values  by providing excellent levels of customer service and sound receivable solutions to all internal and external customers.   Responsibilities Collaborate with team members regarding process improvement and best practices   Research prior account history to identify prior patterns and potential hurdles   in the collection process   Initiate communication via email   and phone   to   past and present customers to provide information on outstanding money owed and various payment options to resolve...

Overview The Senior Software Engineer is responsible for designing, developing, and maintaining complex software applications and systems that support business objectives. This role serves as a technical leader within the engineering team, driving best practices, mentoring developers, and delivering scalable, secure, and high-performing solutions. The Senior Software Engineer collaborates closely with product managers, architects, and stakeholders to ensure successful project execution and innovation. Responsibilities Key Responsibilities Design, develop, test, and deploy scalable software applications and services. Lead technical design discussions and contribute to architecture decisions. Develop clean, efficient, and maintainable code following industry best practices. Collaborate with cross-functional teams to define requirements and deliver technical solutions. Review code and provide mentorship to junior and mid-level...

Overview The Software Engineer III is a senior-level individual contributor responsible for designing, developing, testing, and maintaining complex software applications and systems. This role collaborates closely with cross-functional teams to deliver scalable, high-quality solutions while providing technical leadership and mentorship to junior engineers. Responsibilities Design, develop, and implement software solutions that meet business and technical requirements. Write clean, maintainable, and efficient code following established coding standards and best practices. Lead the technical design and architecture of new applications, features, and system enhancements. Collaborate with product managers, business stakeholders, and engineering teams to define project requirements and technical specifications. Perform code reviews and provide constructive feedback to promote high-quality software development. Troubleshoot, debug,...

Overview Supervises and manages the work of members of the litigation support team; responsible for outcomes and performance of the unit. This position supervises individuals who are in the support and clerical roles who are typically non-exempt. This position will also require additional paralegal work with respect to corporate litigation, employment, and regulatory matters. Supervisor must understand Amtrust’s corporate structure, management positions, and information storage and maintenance systems. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Has formal supervisory responsibilities; coordinates resources and sets daily priorities to meet operational objectives · Supervises the daily activities of support or production team members · Maintain accurate records related to legal papers served upon any U.S. based AmTrust entity;...

Overview This position supports the Legal department’s  contracts/procurement ,   intellectual property , and operations  functions, working closely with in-house attorneys and business stakeholders across the organization. The  position  will assist with commercial and vendor agreements, procurement workflows, IP portfolio administration, and legal operations, helping ensure contracts and intellectual property assets are managed efficiently, accurately, and in alignment with company policies and business objectives.   The ideal candidate is detail-oriented, organized, comfortable with legal technology, and able to manage multiple matters in a fast-paced, collaborative in-house environment.    Responsibilities Ke y Responsibilities   Contracts & Procurement Support   Assist attorneys with the preparation, review, and administration of commercial, vendor, procurement,...

Overview This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings. Responsibilities Summary: This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings.   Responsibilities: · New Matter Intake and Mail Processing Review and process incoming bankruptcy notices and new matters Handle, sort, and distribute physical mail related to...

Overview The Accounts Receivable Representative II plays a key role in supporting accurate and timely accounts receivable operations. This position performs financial, administrative, and clerical work in a fast-paced, high-volume environment while helping ensure quality, efficiency, and strong service for both internal and external customers. In addition to handling day-to-day responsibilities, this role supports process improvements, helps resolve more complex issues, and serves as a resource for less experienced team members. The individual in this position is expected to demonstrate sound judgment, strong organizational skills, and a commitment to AmTrust’s mission, values, and service standards. Responsibilities Responsibilities · Deliver responsive phone and email support to customers, agents, and internal business partners. · Process and balance transactional activity for large or complex client accounts with...

Overview Responsible for creating innovate and engaging learning solutions that link to key business strategies within the organization. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs. Partners with company leaders and subject matter experts to identify target audience and learning objectives. Set corresponding instructional objectives. Collaborate with cross-functional teams and stakeholders to ensure that instructional design projects support broader business...

Overview The Accounts Receivable Manager will be responsible to oversee 8-12 employees.  Function supervised will be responsible for one or many aspects of operations such as: check processing, collections, refunds, commissions, agency billing, legal affairs or specialty billing. Manager will maintain ledgers, oversee invoice and bill processing, maintain spreadsheets and database of important information and uphold the company’s policies and image with customers, therefore contributing to its growth.   Responsibilities In charge of collecting payments from clients and ensure they are done accurately and on time. Manages the staff part of the accounts receivable department of the company. Set regular weekly and monthly deadlines to process the payment and accounts. Prepare reports of regular intervals (monthly, quarterly and annual) making forecasts on payment flow. Oversee the processing and organizing of...