13 insurance associate jobs found in Cleveland, OH

We are seeking a dynamic and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will serve as a primary point of contact for customers, providing accurate information, resolving inquiries, and delivering an exceptional service experience. The ideal candidate is enthusiastic about helping others, demonstrates empathy and professionalism, and communicates effectively across multiple channels. Successful CSRs are adaptable, detail-oriented, and skilled at problem-solving, ensuring customer concerns are addressed efficiently and thoroughly. Your Impact: Respond to incoming customer inquiries via phone, chat, and email in a timely and professional manner. Assist current and prospective customers with policy interpretation, claims inquiries, and   premium/billing-related   matters. Review and interpret insurance policy terms to determine coverage eligibility. Clearly explain policy details and ensure customer understanding by...

Overview AmTrust North America, Inc. is seeking a full-time Paralegal-II for its Litigation Department. This position will support multiple Litigation Department units. The Paralegal will maintain a solid understanding of AmTrust’s mission, vision, and values and uphold the standards of the AmTrust organization. Responsibilities Responsibilities: 1. Facilitate referrals from business partners to the Litigation Department units. 2. Monitor, prioritize, triage and respond to group email box communications. 3. Referral intake, set up and creation in the Litify case management platform. 4. Communicate with business partners to ensure accuracy of the referral data. 5. Identify, extract and upload appropriate file documentation supporting referrals into case management platforms and trackers. 6. Manage Litigation Department Sharepoint trackers, with intent to migrate all information into Ltify. 7. Work with Litify...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : The Administrative Assistant is responsible to provide general administrative and clerical support for the Co-Managing Directors; performs a wide variety of advanced clerical duties; relieves unit leaders of selected administrative work and minor business detail.    Management of this process to include integrations across the following  departments / practices / teams (if applicable)     (Example) IT, Human Resources (benefits plan, 401K integration, employee-ownership), marketing (website & sales enablement) carrier contracts (benefits, P&C), licensing, accounting/finance, and facilities.    A Day in the Life: Essential Functions     Exercises the greatest degree of discretion in the handling and dissemination of...

Job Summary  The Associate Tax Specialist is part of the Tax Services Department. The primary responsibility is to  provide client support for tax maintenance that may include processing complex payroll corrections, amending tax returns and working with tax agencies and clients.  Duties  ● Conduct research, analysis and resolution to payroll related tax notices and inquiries ● Analyze payroll and tax data resulting in the preparation and filing of amended tax returns ● Provide excellence in client service to internal and external clients including working directly with tax agencies  ● Review and input tax rates and/or deposit frequency changes as part of client compliance efforts ● Identify and resolve discrepancies during payroll data extracts  Job Requirements  ● Detail oriented, with ability to focus on and comprehend numerical and financial data ● Strong analytical, research and problem solving abilities  ● Customer-service oriented, excellent phone...

Duties  ● Maintain base of payroll clients and provide exceptional customer service to them via phone and email  ● Interact with clients to obtain payroll data and accurately enter data for processing ● Meet deadlines and respond quickly to inquiries, even during times of high volume  ● Learn and maintain a working knowledge of Payroll Software and other products. ● Assist clients with reports, problems, or other issues  ● Reach out to clients regarding new products and services  ● Develop relationships with other departments to ensure a positive customer experience  Job Requirements  ● High school diploma or equivalent  ● At least 1 year of work experience, preferably in customer-facing role  ● Reliable, responsible, detail-oriented, and professional  ● Excellent communication skills, especially via email and phone  ● Team-oriented, adaptable, flexible, collaborative, able to resolve conflicts  ● Proactive problem solver and critical thinker  ●...

Description Summary: Our Commercial Real Estate Group has an excellent entry level position available for an individual looking to gain more experience in the commercial real estate lending field. Duties & Responsibilities: Gather and analyze all financial and business information to determine credit worthiness for loans. Prepare a written evaluation of borrowers' financial condition and future outlook, as well as identify strengths and risks associated with our relationship sponsors and guarantors. Obtain and follow up on all required documents. Monitor financial reporting requirements and obtain and analyze financial and loan information. This position generally leads to a career in commercial real estate lending, either as a portfolio manager or relationship manager, and will include sales in either position. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree in...

Description Summary: Our Commercial Real Estate (CRE) Relationship Manager III will focus on developing, maintaining and expanding new and existing CRE customer relationships. Duties & Responsibilities: Serves as the point person in determining the customer's needs and meeting them through the seamless delivery of the Bank's products, services and associated resources. Develops and maintains profitable customer relationships within a specific targeted market segment by coordinating all sales and service efforts. Maintains knowledge of all Bank products and continually develops product expertise. Responsible for ensuring the optimizing of all customer relationships which entails developing revenue growth through generation and cross selling of all applicable Bank products including deposits, loans, and services within Huntington's other lines of business. With proficiency in credit fundamentals,...

Overview Supervises and manages the work of members of the litigation support team; responsible for outcomes and performance of the unit. This position supervises individuals who are in the support and clerical roles who are typically non-exempt. This position will also require additional paralegal work with respect to corporate litigation, employment, and regulatory matters. Supervisor must understand Amtrust’s corporate structure, management positions, and information storage and maintenance systems. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Has formal supervisory responsibilities; coordinates resources and sets daily priorities to meet operational objectives · Supervises the daily activities of support or production team members · Maintain accurate records related to legal papers served upon any U.S. based AmTrust entity;...

Overview The Senior Premium Auditor is responsible for conducting both virtual and minimal physical audits of the highest complexity to ensure the accuracy of earned premium risk calculations. This role supports AmTrust’s various lines of business with a focus on Workers Compensation and General Liability. This role verifying premium base exposures in accordance with policy terms, manual rules, company filings, and procedures. The auditor plays a key role in delivering exceptional service through a flexible auditing approach that leverages technology and remote collaboration. This position upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.   This role will require a hybrid work schedule in any of our US AmTrust Offices.   The expected salary range for this role is $61,500 - 80,000.   Please note that the salary information shown above is a general guideline only. Salaries are based...

Overview AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of the Teir II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment.   The Desktop Support Technician provides end-user support and installs/maintains personal computer hardware and software utilizing hands-on and remote resolution capabilities to ensure the efficient and successful operations of AmTrust’s corporate business, while following all IT and Security standards and practices. The Desktop Support Technician will work closely with other...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Overview As a Senior Software Engineer, you will play a crucial role in developing both front-end and back-end components of our applications. You will collaborate with cross-functional teams to design, develop, and maintain scalable software solutions. Additionally, you will be looked to as a leader within the team to set a standard of excellence for more junior team members. Responsibilities  Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues. Review and analyze existing applications effectiveness and efficiency and then develop strategies for improving or leveraging these systems. Work effectively with business liaison to identify and analyze needs. Attend fact-gathering sessions (when applicable), analyze and solve problems with some assistance Work effectively with the project team to identify, estimate, prioritize and...