36 it business analyst jobs found in Cleveland, OH

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Job Summary: GEICO is seeking an analytical and strategic Assistant Insurance Product Manager to join our growing team and support the development and implementation of our insurance products. This is an exciting opportunity for a detail-oriented professional with an interest in building GEICO's product portfolio. The ideal applicant would be skilled in managing large programs/initiatives, would be...

Overview Summary: The Business Analyst will support the Client Services Management team to develop and deliver client facing metrics to provide a proactive consultative service.  The analyst will work with the Client Experience team to support them in identifying trends, outliers, opportunities, and successes in a client’s claim data.  The analyst will report to the Manager, Client Services  to expand the client facing analytics program and continuously enhance the approach based on industry need and claim capabilities. The right candidate will bring a balance of analytical, execution, and communication skills to the table. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization. Responsibilities C ollaborate with corporate business partners to align on metric derivation and source for client facing metrics Identify data and metrics to further...

Overview The Business Systems Analyst serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. In this senior capacity, the BSA II takes ownership of eliciting, analyzing, validating, and managing the comprehensive requirements of diverse stakeholders, including executive leadership, customers, and end users. The analyst not only drives collaboration between stakeholders and technical teams but also ensures that system solutions support and advance organizational strategy.   Responsibilities Serve as the lead liaison between executive stakeholders and IT teams, ensuring strategic alignment throughout the project lifecycle. Translate complex business requirements into functional specifications for commercial insurance systems. Provide subject matter expertise and strategic guidance across assigned domains and initiatives. Collaborate with cross-functional teams to manage...

Overview The Bureau Data Reporting Analyst is responsible for reporting statistical and financial data to the various mandated statistical agents and federal/state agencies. Utilize Oracle and cube data to complete and pay assessments and data calls in a timely manner. Building relationships with external bureaus and states, AmTrust IT, and other various departments within AmTrust. Would be responsible for obtaining the required information to complete and pay the assessments/surcharges in a timely manner. Will interact with the business segments, premiums, claims, financial and IT functions. Will participate/initiate process improvement efforts as needed as AmTrust continues to grow. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization Responsibilities Reporting statistical and financial data to the various mandated statistical agents and federal/state...

Overview The IT Project Portfolio Analyst II reports to the Director of Portfolio Management within GTO and is responsible for leading and advancing the full Portfolio Management Lifecycle—from demand intake through project closure and value realization—for IT initiatives within their assigned business unit(s). This role partners closely with both business and IT leadership to proactively monitor project and portfolio health, leveraging a variety of Microsoft tools to support governance, resource and time management, and reporting. The Analyst ensures all work aligns with and adheres to established Portfolio Process standards. Responsibilities - Support the analysis and organization of incoming demand , helping assess priorities and gather business case details to inform portfolio decisions. - Assist in maintaining governance around intake processes , including documenting requests, coordinating demand sizing activities,...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : We are seeking an analytical and operationally focused Pharmacy Analyst to join our pharmacy consulting team. This role supports the operational, clerical, and compliance functions of the pharmacy department to ensure smooth, efficient, and accurate workflow. This role assists with documentation, scheduling, request for proposal coordination, data entry, and communication between pharmacy benefit managers, client service teams and our pharmacy consultant and clinical pharmacist. Responsibilities include maintaining paperwork, audit documentation, processing billing and invoicing information, and supporting pharmacy leadership with reporting and administrative projects. The ideal candidate is detail‑oriented, organized, and skilled in customer service, multitasking, and...

Overview The Senior Business Systems Analyst is a part of the Claims Product Management/Execution group that supports outlining and implementing software solutions.  Business Analysts must be able to efficiently reach an understanding of complex tasks while using this understanding to produce project artifacts that satisfy project objectives. The Business Analyst will work as a liaison among various stakeholders to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems.  We are looking for someone insatiably inquisitive with attention to detail and empathetic to business needs, who will critically analyze and solve problems of a complex nature.  Must be a team player with strong communication skills. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.   Responsibilities...

Overview The Senior Business Systems Analyst is a part of the Product Management/Execution group that supports outlining and implementing software solutions.  Business Analysts must be able to efficiently reach an understanding of complex tasks while using this understanding to produce project artifacts that satisfy project objectives. The Business Analyst will work as a liaison among various stakeholders to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems.  We are looking for someone insatiably inquisitive with attention to detail and empathetic to business needs, who will critically analyze and solve problems of a complex nature.  Must be a team player with strong communication skills. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Collaborate with...

Overview The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is...

Overview The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users.  The BSA serves as the conduit between the customer community and the software development team through which requirements flow.  They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed.  Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems.    The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company.   The BSA is...

Overview We’re looking for a creative, organized, and data-driven Social Media Specialist to join our marketing team. This role is ideal for someone who brings energy and curiosity to their work, enjoys building community, and is eager to learn while contributing fresh ideas.   In this role, you’ll assist with strengthening our brand presence and engagement across global social media platforms, using performance data and insights to guide content decisions and continuous improvement. You’ll help manage and optimize content across key platforms (such as LinkedIn, Instagram, Facebook, and others as needed), ensuring consistency with brand voice, tone, and best practices in a regulated industry.   You’ll research trending topics, platform trends, and cultural conversations, then translate them into relevant, insurance-focused content that informs, engages, and adds value to our audiences. You’ll also support social listening and sentiment monitoring, helping...

Position Title Branch Banking - Client Consultant I   Location South Euclid, OH 44118   Job Summary Branch Banking Client Consultant I is responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative Client Experience: Provide positive client experience by assisting with account questions, problems...

Overview This underwriting role supports national payroll agencies and digital distribution partners within a rapidly growing division of AmTrust, offering meaningful opportunities for career advancement. The position emphasizes exceptional customer service, including quick and accurate submission review in a fast-paced, high-volume environment. Multi-line underwriting of BOP, Workers’ Compensation, Cyber and EPL new business opportunities. This position requires a self-motivated professional who can work independently with minimal oversight while also collaborating effectively within a team and assisting colleagues as needed.   *This position does require a hybrid work schedule, preferably out of our Cleveland office (four days per week in office). However, we are also open to fully remote candidates with experience ideally located near our top partners in Tucson/Phoenix, AZ; Rochester, NY; and/or Pittsburgh/Allentown, PA.*...

Job Description Department: Transportation Industry Accounts Location: Cleveland, OH | Melbourne, FL About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Join our team as a Commercial Lines Account Manager, where you’ll play a key role in supporting our transportation industry accounts. In this role, you will: Apply creative analysis strategies...

Overview Responsible for designing AmTrust’s global enterprise network architecture, strategy, technology roadmap, and implementing advanced networking solutions to support business requirements. The Sr. Network Engineer will be driving solutions and methodologies that support world-class standards for Network Services, as well as identifying key targeted areas for improvement. Qualifications Experience with enterprise class network management/monitoring systems is desired (Live Action, Solarwinds, Splunk, Out of Band tools, Cisco ISE) Experience with configuring, implementing and supporting LAN/WAN technologies including Internet routing, DNS Hosting, Internetworking best practices, and Data Center Networks Firm working knowledge of Cisco technologies that include, but are not limited to all major models of IOS and NX-OS based routers/switches (Cisco Nexus (vPC’s), Catalyst switches, ASR/ISR) Advanced knowledge of...

Overview Software Engineer III work intensely with the data work stream through all phases of an engagement, including conceptual design, detailed design, implementation, testing and production deployment.  Responsibilities entail defining, assembling and presenting all technical data deliverables and work products. This Position must be comfortable leading internal meetings, presenting and defending analysis findings to key stakeholders, and participating on client cal   Software Engineer III are responsible for contributing to the technical design, implementation and testing of the complete enterprise solution.  They must possess skills in design and implementation, master data management, operational data store design (logical and physical models), dimensional design, implementation, stored procedures implementation, and database administration. A passion for making processes faster and more efficient through the use of the latest technology is also...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for performing and presenting data analysis for assigned accounts and complete special project deliverables in the Group Benefits Business Unit; conducts complex analysis and customized models on multi-national accounts across many lines of coverage and varying funding mechanisms. Supports sales growth and retention objectives. A Day in The Life : Manages large projects from inception and design through post-implementation assessment, working closely with internal departments and clients. Attends client meetings as lead data consultant; presents to key business leaders to explain analytical findings and financial recommendations; demonstrates strong client-facing skills and engenders client’s confidence in the data recommendations / findings. Provides...

Overview As a Software Development Engineer in Test, your Responsibility will be working with software engineers to build advanced test suites, create new test harnesses, automate testing and create automated test systems to explore and validate the functional correctness and performance capabilities of our software, as well as their interaction with other systems and infrastructure. Responsibilities Ability to understand and write code in C# / VB.NET with Visual Studio. Executing automated tests on multiple environments using multiple browsers. Expanding automation framework to provide additional test capabilities. Designing, coding and documenting automated test cases within a defined framework to ensure quality of our product. Translating existing manual regression test cases into automated tests. Improve, maintain, and execute automated functional, regression, acceptance and performance testing codebase....

Overview The Operations Manager, Accounts Receivable Collections position will oversee a team of eight or more employees responsible for clearing aged receivables through research, analysis, payment application, audit resolution, and third-party vendor management. This position will lead the overall day to day collection process including data analytics/KPI’s, reporting, escalations, and collaboration with the team as well as other internal departments to increase process efficiencies. This will be a hands-on role and will require the manager to perform collector functions as needed. Responsibilities Oversee Accounts Receivable Collections team. · Serve as escalation point for issues that impact high profile agents, customers, and internal business units. · Perform collector functions as needed to ensure goal attainment. · Build a continuous improvement mindset across the team and help identify opportunities for...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...