17 manager operations jobs found in Cleveland

Overview The OSA / Office Manager supports the administration, coordination, and day-to-day operation of company office locations and serves as a primary operational partner to the Facilities Manager. This position supports workplace services, facilities coordination, vendors, employee requests, purchasing, space management, reporting and analytics, safety and emergency preparedness, business continuity, and special projects. The position is primarily based at the Cleveland office and may provide future on-site support to another office location as operational needs require. Responsibilities   Key Responsibilities Support daily office operations and workplace services alongside the Facilities Manager. Act as the primary contact for employee workplace and facilities needs. Coordinate maintenance, repairs, inspections, vendors, and facility projects. Manage employee onboarding/offboarding workspace requirements and...

Overview At AmTrust Financial Services, we are seeking a Manager, Software Engineering to lead a cross-functional technology team responsible for the delivery, enhancement, and support of business-critical applications, integrations, and data solutions. This role provides leadership for Software Engineers, Business Systems Analysts, and Quality Assurance Analysts, ensuring effective collaboration across the software development lifecycle from requirements gathering and solution design through development, testing, deployment, and support.   The ideal candidate demonstrates strong technical expertise, leadership capabilities, and a commitment to fostering a high-performing team while upholding AmTrust's mission, vision, and values. Responsibilities Lead, mentor, and develop a cross-functional team of Software Engineers, Business Systems Analysts, and Quality Assurance Analysts. Foster collaboration between engineering,...

Overview The Human Resources Intern will support the HR team based out of Cleveland, OH with daily operations, gaining hands‑on experience in areas such as recruiting, onboarding, employee engagement, and HR administration. This role is designed for college students who are interested in learning how HR functions within a professional workplace. The intern will work closely with HR staff, assist with projects, and develop practical skills that complement their academic studies.   This role works 4 days in office and 1 day remote. Our office is currently located downtown Cleveland, OH in early 2027 operations will move to Mayfield Hts, OH. Responsibilities Assist with posting job openings, reviewing resumes, and scheduling candidate interviews. Support new hire onboarding by preparing materials, organizing documentation, and helping with orientations. Maintain employee files and update HR databases with accurate...

Overview The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed.    This position is hybrid out of our Cleveland, OH  Responsibilities Acceptance and review of new agency applications. Review of various state laws, rules and regulations to maintain compliance. Utilization of various agency management systems and web-based services. Onboard and maintain agency information, including commission changes, product and authority updates, and agency organizational changes. Adherence to AmTrust and state authority levels and guidelines. Provide necessary information to facilitate state appointments. Participate in research and project initiatives as directed by supervisor or manager. Perform other duties as assigned by supervisor or manager....

Overview As an Intern, you will be introduced to the skills necessary for a successful insurance career at AmTrust North America by working closely with our Internal Audit team. Throughout this internship, you will build a foundational background and robust overview of different lines of business throughout the organization. You will interact with various stakeholders to learn multiple facets of the internal audit process.   This is your chance to check out AmTrust North America as a potential employer. We will provide you with the tools and resources to be successful. Your internship supervisor and professional mentor will be available to ensure you are benefiting from your experience.   Note: This role works 4 days in office and 1 day remote out of our Cleveland, OH office. Responsibilities Assisting with process walkthroughs to identify the key activities, risks, and controls Applying simple risk and...

Overview As an Intern, you will be introduced to the skills necessary for a successful insurance career at AmTrust North America by working closely with our IT Audit Team. Throughout this internship, you will build a foundational background and robust overview of different lines of business throughout the organization. You will interact with various stakeholders to learn multiple facets of the internal audit process.   This is your chance to explore AmTrust North America as a potential employer. We will provide you with the tools and resources to be successful. Your internship supervisor and professional mentor will be available to ensure you are benefiting from your experience.   Note: This role works 4 days in office and 1 day remote out of our Cleveland, OH office. Responsibilities Assisting with process walkthroughs to identify the key activities, risks, and controls Applying simple risk and control concepts...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Our Employee Benefits sales team is growing!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, consisting of the greater Cleveland, OH area and Pittsburgh, PA , offers the ideal mix of opportunities, from well-established mature business relationships with area producers to robust market...

Overview This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings. Responsibilities Summary: This role is responsible for managing bankruptcy-related intake, supporting policy administration, and ensuring compliance with regulatory and internal requirements. The ideal candidate will work closely with Underwriting, Claims, and Collections teams to protect company interests while maintaining accurate policy handling during bankruptcy proceedings.   Responsibilities: · New Matter Intake and Mail Processing Review and process incoming bankruptcy notices and new matters Handle, sort, and distribute physical mail related to...

Overview This position supports the Legal department’s  contracts/procurement ,   intellectual property , and operations  functions, working closely with in-house attorneys and business stakeholders across the organization. The  position  will assist with commercial and vendor agreements, procurement workflows, IP portfolio administration, and legal operations, helping ensure contracts and intellectual property assets are managed efficiently, accurately, and in alignment with company policies and business objectives.   The ideal candidate is detail-oriented, organized, comfortable with legal technology, and able to manage multiple matters in a fast-paced, collaborative in-house environment.    Responsibilities Ke y Responsibilities   Contracts & Procurement Support   Assist attorneys with the preparation, review, and administration of commercial, vendor, procurement,...

Overview Responsible for containerizing applications and migrating from a VM architecture. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Implement containerization and Kubernetes capabilities with documented architecture and configurations that can scale globally across the enterprise. Work with development, engineers, and cloud service providers to develop cloud adoption and migration strategies Drive architectural discussions in support of business requirements gathering, analysis, and design Engineer highly scalable and available solutions based on industry best practices and practical experience Collaborate with Developers, Systems Operations, and vendors as needed to solve integration challenges Recommend tools and methodologies to engineers, create proof-of-concept implementations for demonstration Break large...

Overview AmTrust Financial Services is seeking a Director of Systems Engineering responsible for leading the design, implementation, optimization, and ongoing support of the organization's infrastructure and platform services. As a technical and people leader, this role oversees a team of systems engineers responsible for systems architecture, platform engineering, automation, DevOps practices, provisioning, deployment, patch management, and security compliance.   The Systems Engineering Director drives the development of scalable, resilient, and secure technology solutions while ensuring alignment with business objectives and IT service management (ITSM) standards. This position is responsible for establishing engineering standards, best practices, policies, and procedures, as well as managing project priorities, resource allocation, and technical roadmaps. The role partners closely with cross-functional teams to continuously improve infrastructure...

Overview The Senior Sales Communications Specialist serves as the primary communications partner for the NAPC Sales organization, responsible for developing and executing strategic internal communications that align sales teams with business objectives, growth initiatives, product strategies, and organizational priorities.   This role partners closely with Sales Leadership, Product Management, Underwriting, Marketing, Operations, and Employee Communications to deliver timely, relevant, and engaging communications that support business performance. The position leads the development of executive messages, sales updates, rate and product-launch communications, intranet content, announcements, presentations, and sales-enablement collateral that help drive awareness, understanding, and adoption across the sales organization.   The role combines strategic communications planning, executive communications, content development, stakeholder management, and...

Overview The Premium Audit Specialist is responsible for conducting both physical and virtual audits on high-complexity accounts, ensuring the accuracy of exposure development. This role focuses on AmTrust’s larger accounts and involves managing the most complex and high-profile audits. The specialist verifies premium base exposures in accordance with policy terms, regulatory guidelines, and company procedures, while upholding AmTrust’s mission, vision, and values.   Candidates residing within 50 miles of an AmTrust office location may be required to abide by a hybrid in-office schedule.    The expected salary range for this role is $84,300 - 100,000.00.    Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and...

Job Description Duties  ● Drive client engagement by being the single point of contact for the client from post sale through initial payroll processing period before the turnover to the Client Services Team.  ● Develop strong client relationships through care, focus and quality in every step of the client experience.  ● Become an expert in the Auris Payroll System and support new basic clients with varying levels of sophistication.  ● Compare and contrast the previous payroll system to the Auris Payroll System to ensure accurate account build and accurate payroll processing.  ● Assist clients to navigate and learn technical aspects and self-service options.  ● Ability to self-direct as circumstances change and priorities shift without micromanagement to support an entrepreneur-spirited work environment.  ● Maintain working knowledge of all compliance and regulatory procedures to ensure new clients conform with operational goals and procedures. ● Build strong...

Overview We are seeking a highly skilled Security Engineer II to join our Information Security team. This role will play a key part in managing, administrating, reporting and identifying enhancements for our security solutions and assisting with implementation across cloud and on-premises environments. The Security Engineer II will collaborate with IT Security, Infrastructure and Application teams to ensure that security processes and standards are embedded into technology solutions. Responsibilities Manage the day-to-day operations and processes of security solutions following the organization’s enterprise security strategy, business goals and regulatory requirements. Serve as a technical administrator and advisor, managing security solutions across network, endpoint, cloud, identity, and application layers. Assist in the integration and operation of security technologies, ensuring scalability, resilience, and alignment...

Overview We are seeking a highly skilled Security Engineer I to join our Information Security team. This role will play a key part in managing, administrating, reporting and operationalizing our security solutions across cloud and on-premises environments. The Security Engineer I will collaborate with IT Security, Infrastructure and Application teams to ensure that security processes and standards are embedded into technology solutions. This role requires a strong technical foundation, analytical mindset, and a willingness to learn and grow within a cybersecurity engineering team. Responsibilities Manage the day-to-day operations and processes of security solutions following the organization’s enterprise security strategy, business goals and regulatory requirements. Serve as a technical administrator, monitoring and managing security solutions across network, endpoint, cloud, identity, and application layers. Assist in...

Overview AmTrust is seeking a highly motivated and accomplished Cloud Data Engineer with expertise in Azure Databricks, Azure Synapse Analytics, SQL, and cloud-based data platforms. The ideal candidate will have experience designing, developing, and optimizing scalable data lakehouse and data warehousing solutions that support enterprise reporting, analytics, and business intelligence. Strong technical skills in Python, PySpark, SQL, T-SQL, and Scala are required, along with experience building high-volume ETL/ELT pipelines, developing highly scalable and reusable Databricks notebooks, and leveraging Azure DevOps, Git, CI/CD, and cloud automation best practices to deliver secure and efficient data solutions.   The successful candidate will also support AI and machine learning initiatives, including data preparation, feature engineering, Generative AI integrations, and MLOps processes.    Responsibilities Design,...