35 medical case manager jobs found in Cleveland

Overview Highly skilled SQL Server Database Administrator with extensive experience in designing, implementing, installing, and managing complex large scale database environments. Proven experience in ensuring high availability, implementing robust disaster recovery strategies, and optimizing database performance monitoring. Proficient in Always-On Availability Groups, Windows Clusters, Query Optimization, Index design, and troubleshooting complex database performance issues by recommending fixes and tuning complex SQL queries.   To assist with the day-to-day support of all AmTrust SQL servers and databases. Administering and supporting all SQL servers and databases within the organization (On-Prem and Azure). Working with DBA team to support all lines of business and all departments with their specific or customized SQL solutions. Providing support and training to other members of the DBA team. Maintains a solid understanding of AmTrust’s mission, vision,...

Overview The HR Shared Service Specialist is the first point of contact for incoming inquiries, issues, and requests for the HR Department. This could include inquiries regarding benefit programs including health & welfare, payroll and general HR policies and program support for business groups and employees. General administration includes: Responsibilities . Responds to employee questions and resolves issues regarding policies, benefits, employment, payroll, PTO, etc. within a timely fashion.  Provides accurate explanation of individual time-off balances, timesheets, benefits, etc. to employees. Escalates issues as needed to the appropriate partner within HR through ServiceNow. Maintain working knowledge of company policies to provide guidance to employees and managers to ensure compliance and consistency. Liaise with each function of HR to resolve employee and manager issues to include: Benefits, Leave of...

Overview The Accounts Payable IV position oversees daily operations of the Accounts Payable (AP) function, ensuring timely and accurate processing of invoices and payments. This role serves as one of the primary points of contact for AP team members, provides guidance on complex issues, drives process improvements, and supports month-end close activities. The AP IV position collaborates cross-functionally with procurement, finance, operations, and external suppliers to maintain strong internal controls and support efficient financial operations. This role should maintain a solid understanding of AmTrust’s mission, vision, and values. May be required to work overtime Responsibilities Responsibilities: · Receive, review, and process invoices for goods and services. · Match invoices to purchase orders and receiving documents; resolve discrepancies. · Facilitate weekly payment runs (ACH, wire, check) and review payment...

Overview The Business Generation Consultant Lead (BGCL) plays a strategic role within the AmTrust sales organization by driving new business growth and optimizing submission follow-through. This position requires a highly motivated, relationship-driven sales professional with strong leadership capabilities, exceptional communication skills, and the ability to influence both internal stakeholders and external agents/brokers. The BGCL will serve as a subject matter expert in AmTrust product lines, sales processes, lead generation strategies, and agent engagement best practices. This role emphasizes proactive outreach and development of new business opportunities to meet and exceed performance goals. The BGCL maintains a strong understanding of AmTrust’s mission, vision, and values and ensures alignment to organizational standards. Responsibilities Sales Leadership & Business Development Lead the identification of...

Overview We’re looking for a Senior Graphic Designer to help shape and elevate our brand across every touchpoint. This role sits at the center of our in-house marketing team, partnering closely with marketing, product, and leadership to bring clear, compelling design to a complex industry. You’ll lead creative execution across digital, print, and campaign work—translating insurance concepts into visual stories that are confident, modern, and human. This is a hands-on role for a designer who thrives in a fast-paced, collaborative environment and knows how to balance creativity with consistency and compliance. Responsibilities · Lead the design and execution of creative assets across channels, including digital campaigns, social media, web, email, presentations, print collateral, and event materials · Translate brand strategy and marketing goals into visually compelling, on-brand design solutions · Partner with marketing...

At American Family Insurance, we believe in more than just providing coverage—we’re here to stand by our customers when they need us most. As a Senior Litigation Attorney, you’ll play a vital role in protecting our policyholders, guiding them through challenging times, and ensuring their voices are heard in the legal system. Position Compensation Range: $113,000.00 - $194,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Why Choose American Family Insurance? Purpose-Driven Work:  Help real people navigate complex legal challenges. Your expertise will make a difference in their lives and communities Career Growth:  Build a long-term career with us. Gain valuable litigation experience, sharpen your trial skills, and develop specialty expertise in areas like auto, property, workers’ compensation, and more Supportive Team Culture:...

Overview The IT Project Portfolio Analyst II reports to the Director of Portfolio Management within GTO and is responsible for leading and advancing the full Portfolio Management Lifecycle—from demand intake through project closure and value realization—for IT initiatives within their assigned business unit(s). This role partners closely with both business and IT leadership to proactively monitor project and portfolio health, leveraging a variety of Microsoft tools to support governance, resource and time management, and reporting. The Analyst ensures all work aligns with and adheres to established Portfolio Process standards. Responsibilities - Support the analysis and organization of incoming demand , helping assess priorities and gather business case details to inform portfolio decisions. - Assist in maintaining governance around intake processes , including documenting requests, coordinating demand sizing activities,...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for performing and presenting data analysis for assigned accounts and complete special project deliverables in the Group Benefits Business Unit; conducts complex analysis and customized models on multi-national accounts across many lines of coverage and varying funding mechanisms. Supports sales growth and retention objectives. A Day in The Life : Manages large projects from inception and design through post-implementation assessment, working closely with internal departments and clients. Attends client meetings as lead data consultant; presents to key business leaders to explain analytical findings and financial recommendations; demonstrates strong client-facing skills and engenders client’s confidence in the data recommendations / findings. Provides...

Overview National Platform Division is a specialized unit that focuses on Affinity Partners, National Payroll Partners, National Carrier Partners, and Embedded Insurance. The manger position will be responsible for developing & maintaining national partnerships. You will work with national insurance carriers, payroll companies, retail agencies, wholesale brokers & program administrators that align with our appetite & capabilities. You will steward new partners through a multi-faceted due diligence process engaging with Underwriting, Digital API Integration, Embedded Insurance, Legal, Operations, & Compliance. Responsibilities This role requires maintaining continuous understanding of our client’s needs, challenges & concerns specific to their market niche. Leverage internal resources to maximize opportunities and improve client satisfaction. Lead/participate in key conferences & industry events that are...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. A Day in The Life Responsible for servicing an assigned book of business which varies based upon client needs, account complexity, and client structure. Serves as the main point of contact for all existing clients, centers of influence and assigned book of business; responds to all service requests inclusive of billing inquires and coverage options. Ensures all client service needs are delivered in a timely and professional manner throughout the year by responding to requests as submitted in accordance to agency standards. Maintains accurate account files, records, and documentation in accordance with the agency standards; confirms in writing all relevant contacts, communication, suggestions, advice, etc., with clients, carriers and other applicable parties and attaches documentation...

Plans and delivers safety/risk management services to insured customers and internal associates. We are currently seeking a risk control professional that is technically proficient, self-motivated and results driven to fill an open position within our Northeast Shared Services division. You must be able to conduct comprehensive safety and risk management assessments, provide our Underwriting teams with a strong analytical opinion of risk to support our goal of profitable growth within variety of middle to large premium market segment for Dealerships, Construction, Manufacturing, Wholesale Trade, Retail, Commercial Real Estate and Service industries.  In addition, the successful candidate will develop close relationships with our agents and policyholders, conducting selected safety seminars and training, to build the value-added service that Sentry is known for.   The ideal candidate's preferred location would be in or around the Cleveland area. We will consider...

Overview Software Engineer III work intensely with the data work stream through all phases of an engagement, including conceptual design, detailed design, implementation, testing and production deployment.  Responsibilities entail defining, assembling and presenting all technical data deliverables and work products. This Position must be comfortable leading internal meetings, presenting and defending analysis findings to key stakeholders, and participating on client cal   Software Engineer III are responsible for contributing to the technical design, implementation and testing of the complete enterprise solution.  They must possess skills in design and implementation, master data management, operational data store design (logical and physical models), dimensional design, implementation, stored procedures implementation, and database administration. A passion for making processes faster and more efficient through the use of the latest technology is also...

Support the 4-Pillars of Success: Client Retention, Sales Facilitation, Employee Development and Maximization of Profit Margin Plan and direct staff to appropriately manage business needs Mentor/train/coach Supervisors Assist in handling client and sales escalations Work with fellow managers to ensure consistency is achieved throughout the service model Assist Supervisors with the handling of performance issues Foster a cohesive relationship with sales partners Oversee interviewing and hiring for the office Motivate and engage staff to work efficiently and cohesively Identify methods to improve processes and increase efficiency and implement as directed Other tasks as assigned or requested What are the requirements? Must have in-depth knowledge and understanding of the Payroll process A minimum of 2 years proven leadership experience Strong written and interpersonal...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : We are seeking an analytical and operationally focused Pharmacy Analyst to join our pharmacy consulting team. This role supports the operational, clerical, and compliance functions of the pharmacy department to ensure smooth, efficient, and accurate workflow. This role assists with documentation, scheduling, request for proposal coordination, data entry, and communication between pharmacy benefit managers, client service teams and our pharmacy consultant and clinical pharmacist. Responsibilities include maintaining paperwork, audit documentation, processing billing and invoicing information, and supporting pharmacy leadership with reporting and administrative projects. The ideal candidate is detail‑oriented, organized, and skilled in customer service, multitasking, and...

Overview The Operations Manager, Accounts Receivable Collections position will oversee a team of eight or more employees responsible for clearing aged receivables through research, analysis, payment application, audit resolution, and third-party vendor management. This position will lead the overall day to day collection process including data analytics/KPI’s, reporting, escalations, and collaboration with the team as well as other internal departments to increase process efficiencies. This will be a hands-on role and will require the manager to perform collector functions as needed. Responsibilities Oversee Accounts Receivable Collections team. · Serve as escalation point for issues that impact high profile agents, customers, and internal business units. · Perform collector functions as needed to ensure goal attainment. · Build a continuous improvement mindset across the team and help identify opportunities for...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary: Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures high‑quality service delivery, regulatory compliance, and retention of existing business. A Day in the Life: • Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing cost‑effective wrap‑up insurance solutions tailored to project needs. • Brokers Owner’s Interest and project‑specific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment. • Reviews construction contracts for...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. A Day in The Life Responsible for servicing an assigned book of business which varies based upon client needs, account complexity, and client structure. Serves as the main point of contact for all existing clients, centers of influence and assigned book of business; responds to all service requests inclusive of billing inquires and coverage options. Ensures all client service needs are delivered in a timely and professional manner throughout the year by responding to requests as submitted in accordance to agency standards. Maintains accurate account files, records, and documentation in accordance with the agency standards; confirms in writing all relevant contacts, communication, suggestions, advice, etc., with clients, carriers and other applicable parties and attaches documentation...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for performing and presenting data analysis for assigned accounts and complete special project deliverables in the Group Benefits Business Unit; conducts complex analysis and customized models on multi-national accounts across many lines of coverage and varying funding mechanisms. Supports sales growth and retention objectives. A Day in The Life : Manages large projects from inception and design through post-implementation assessment, working closely with internal departments and clients. Attends client meetings as lead data consultant; presents to key business leaders to explain analytical findings and financial recommendations; demonstrates strong client-facing skills and engenders client’s confidence in the data recommendations / findings. Provides...