7 operations intern jobs found in Cleveland

Job Description Duties  ● Drive client engagement by being the single point of contact for the client from post sale through initial payroll processing period before the turnover to the Client Services Team.  ● Develop strong client relationships through care, focus and quality in every step of the client experience.  ● Become an expert in the Auris Payroll System and support new basic clients with varying levels of sophistication.  ● Compare and contrast the previous payroll system to the Auris Payroll System to ensure accurate account build and accurate payroll processing.  ● Assist clients to navigate and learn technical aspects and self-service options.  ● Ability to self-direct as circumstances change and priorities shift without micromanagement to support an entrepreneur-spirited work environment.  ● Maintain working knowledge of all compliance and regulatory procedures to ensure new clients conform with operational goals and procedures. ● Build strong...

Overview The Accounts Receivable Representative II plays a key role in supporting accurate and timely accounts receivable operations. This position performs financial, administrative, and clerical work in a fast-paced, high-volume environment while helping ensure quality, efficiency, and strong service for both internal and external customers. In addition to handling day-to-day responsibilities, this role supports process improvements, helps resolve more complex issues, and serves as a resource for less experienced team members. The individual in this position is expected to demonstrate sound judgment, strong organizational skills, and a commitment to AmTrust’s mission, values, and service standards. Responsibilities Responsibilities · Deliver responsive phone and email support to customers, agents, and internal business partners. · Process and balance transactional activity for large or complex client accounts with...

Overview The Senior Video Specialist is responsible for the creation, production, and delivery of high-quality video content that supports marketing, branding, communications, and training initiatives. This role combines creative storytelling with technical expertise and project leadership, overseeing video projects from concept to completion. The ideal candidate is highly skilled in video production, editing, and post-production, with the ability to manage multiple projects and collaborate cross-functionally. Responsibilities Lead end-to-end video production, including concept development, scripting, filming, editing, and post-production Collaborate with marketing, communications, and business teams to translate ideas into engaging visual content Direct on-site or studio shoots, including lighting, sound, and camera operation Edit video content using industry-standard tools (e.g., Adobe Premiere Pro, After Effects,...

Description Summary: The Commercial Services Manager drives results through leadership of a team of professional service colleagues supporting assigned commercial verticals and portfolio. This role utilizes extensive knowledge of Commercial products and verticals to manage a team of first line service colleagues responsible for critical customer-facing activities, documentation, and servicing needs of Commercial customers. This position is responsible for decision-making and influence (sales, service, risk, customer experience), complexity of relationships, product and problem resolution, colleague leadership, and establishment of procedures, job aids and policies within Commercial Services. They are responsible for the development, training, colleague evaluations, assigning work and supervision of multiple direct reports and navigating through complex situations and “gray areas”. The Commercial Services Manager...

Overview The Relationship Manager – Digital Distribution is responsible for managing and growing strategic relationships with digital distribution partners. This role ensures seamless integration of products and services across digital platforms, drives partner engagement, and supports revenue growth through effective collaboration and operational excellence.   Responsibilities Partner Relationship Management o Serve as the primary point of contact for digital distribution partners. o Build and maintain strong, long-term relationships to enhance partner satisfaction and loyalty. o Conduct regular business reviews and performance assessments with partners. Digital Integration & Enablement o Oversee onboarding and integration of products across partner platforms. o Collaborate with internal teams (Product, Technology, Sales) to ensure accurate and timely integrations. o Identify and resolve operational...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? Job Summary Our Employee Benefits sales team is growing!  This is your opportunity to accelerate your success as our next Employee Benefits Sales Professional . The territory, consisting of the greater Cleveland, OH area and Pittsburgh, PA , offers the ideal mix of opportunities, from well-established mature business relationships with area producers to robust market...

Overview The Operations Manager, Accounts Receivable Collections position will oversee a team of eight or more employees responsible for clearing aged receivables through research, analysis, payment application, audit resolution, and third-party vendor management. This position will lead the overall day to day collection process including data analytics/KPI’s, reporting, escalations, and collaboration with the team as well as other internal departments to increase process efficiencies. This will be a hands-on role and will require the manager to perform collector functions as needed. Responsibilities Oversee Accounts Receivable Collections team. · Serve as escalation point for issues that impact high profile agents, customers, and internal business units. · Perform collector functions as needed to ensure goal attainment. · Build a continuous improvement mindset across the team and help identify opportunities for...