35 product manager jobs found in Cleveland, OH

Description Summary: The Commercial Services Manager drives results through leadership of a team of professional service colleagues supporting assigned commercial verticals and portfolio. This role utilizes extensive knowledge of Commercial products and verticals to manage a team of first line service colleagues responsible for critical customer-facing activities, documentation, and servicing needs of Commercial customers. This position is responsible for decision-making and influence (sales, service, risk, customer experience), complexity of relationships, product and problem resolution, colleague leadership, and establishment of procedures, job aids and policies within Commercial Services. They are responsible for the development, training, colleague evaluations, assigning work and supervision of multiple direct reports and navigating through complex situations and “gray areas”. The Commercial Services Manager...

Description Summary:   The Commercial Relationship Sales & Service Manager Senior (RSS Sr.) is the primary point of contact for assigned Commercial customers and Relationship Managers. The commercial RSS Sr. works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The Commercial RSS Sr. applies advanced knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. The commercial RSS Sr. provides leadership, guidance, and day to day management over activities performed by other service colleagues or partners. Duties and Responsibilities: First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying,...

Overview The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed.    This position is hybrid out of our Cleveland, OH  Responsibilities Acceptance and review of new agency applications. Review of various state laws, rules and regulations to maintain compliance. Utilization of various agency management systems and web-based services. Onboard and maintain agency information, including commission changes, product and authority updates, and agency organizational changes. Adherence to AmTrust and state authority levels and guidelines. Provide necessary information to facilitate state appointments. Participate in research and project initiatives as directed by supervisor or manager. Perform other duties as assigned by supervisor or manager....

Overview The successful candidate will report to the Actuarial Manager for Excess & Surplus (E&S) of AmTrust’s Commercial Lines Division Pricing team and will be responsible for pricing and monitoring the $500M E&S book. The book currently writes General Liability, Commercial Property, and Umbrella.   The candidate will be a member of AmTrust’s Actuarial student program which provides study hours and exam support. Responsibilities Profitability Analyses: Conduct profitability studies by business segment for AmTrust’s E&S business (GL, Property, and Umbrella) to identify pockets of profitable growth opportunities in the local insurance market and the areas requiring remediation. Monitoring: Participate in monthly/quarterly product monitoring to identify issues and opportunities within various classes and regions and assist in the development of action plans. Deliver Results: Communicate results of...

Description Summary: The Commercial Relationship Service Specialist II is the primary point of contact for assigned Commercial customers and Relationship Managers. The CML RSS II works independently and in partnership with the Relationship Manager by providing a best-in-class experience for a diverse Commercial portfolio. The CML RSS II applies knowledge and understanding of customer and product onboarding to enhance relationship management, retention, and deepening sales. Duties and Responsibilities: First-line decision maker who will mitigate issues/questions being elevated to management and/or resulting in customer impact; keeps Deal Team abreast of material changes and risk. Responsible for identifying, researching, analyzing, and resolving complex problems by utilizing resources and critical thinking to independently ensure adherence to bank policies, procedures and retain relationships. Utilizes...

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other...

Description Summary: The Project Manager works under minimal guidance, and in accordance with HBI project methodology, to provide leadership that promotes and supports the development, implementation and completion of small to medium size projects. These projects are typically characterized as having low to medium visibility and risk and involve one or more business lines and impact one or more software applications.  Duties and Responsibilities: Works with business unit manager(s) and project sponsor to establish the project scope, deliverables, budget and schedule.  According to the direction of their manager, supports the IT team's assigned business segment goals by providing project management services.  Assembles project team and manages the project on an on-going basis to identify risks, implement changes, monitor and communicate progress.  Ensure team members are managed effectively and kept...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary: Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures high‑quality service delivery, regulatory compliance, and retention of existing business. A Day in the Life: • Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing cost‑effective wrap‑up insurance solutions tailored to project needs. • Brokers Owner’s Interest and project‑specific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment. • Reviews construction contracts for...

Description Summary: The Business Innovation Consultant Lead is responsible for small to large, complex initiatives that will improve operational efficiencies with the Wealth business. Assists with modernizing operational processes like funds movement, account opening, and directed transactional activity.  Works closely with Business Innovation Team & Directors, Business Leaders, National Practice Leads, as well as segment risk, compliance, trust operations, technology, legal, and audit teams, to develop solutions for improvement. Leads teams to reduce/eliminate manual processing, improve efficiencies. Provides regular reporting to Business Innovation Team and/or Management. Collaborates with Private Bank businesses to develop front office training. Delivers problem solving support for larger scale, complex business initiatives. Duties & Responsibilities: Works with business areas to solve...

Position Title Branch Banking Client Consultant I   Location South Euclid, OH 44118   Job Summary The Branch Banking Client Consultant I delivers front-line client service and transactional support by welcoming clients, identifying their needs, and performing teller functions and financial transactions in an accurate, efficient, and friendly manner to support their financial goals. This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates. This role exists to create a positive and trusted branch experience where clients feel supported, informed, and connected to the right financial solutions while their everyday banking needs are handled accurately and efficiently. The role also exists to support branch growth and service goals by balancing teller transaction execution, client engagement, timely problem resolution,...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Field Property Adjuster, and what it takes to do the job!   Birmingham, AL As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your...

Overview AmTrust Financial Services is seeking a Director of Systems Engineering responsible for leading the design, implementation, optimization, and ongoing support of the organization's infrastructure and platform services. As a technical and people leader, this role oversees a team of systems engineers responsible for systems architecture, platform engineering, automation, DevOps practices, provisioning, deployment, patch management, and security compliance.   The Systems Engineering Director drives the development of scalable, resilient, and secure technology solutions while ensuring alignment with business objectives and IT service management (ITSM) standards. This position is responsible for establishing engineering standards, best practices, policies, and procedures, as well as managing project priorities, resource allocation, and technical roadmaps. The role partners closely with cross-functional teams to continuously improve infrastructure...

Overview At AmTrust Financial Services, we are seeking a Manager, Software Engineering to lead a cross-functional technology team responsible for the delivery, enhancement, and support of business-critical applications, integrations, and data solutions. This role provides leadership for Software Engineers, Business Systems Analysts, and Quality Assurance Analysts, ensuring effective collaboration across the software development lifecycle from requirements gathering and solution design through development, testing, deployment, and support.   The ideal candidate demonstrates strong technical expertise, leadership capabilities, and a commitment to fostering a high-performing team while upholding AmTrust's mission, vision, and values. Responsibilities Lead, mentor, and develop a cross-functional team of Software Engineers, Business Systems Analysts, and Quality Assurance Analysts. Foster collaboration between engineering,...

Overview The ideal candidate for this role will work a hybrid schedule (four days on-site and one day remote) from any of our AmTrust office locations. While all locations are acceptable, candidates based in the Eastern or Central time zones are preferred.     Responsible for creating innovative and engaging learning solutions that link to key business strategies. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs. Partners with Company leaders and subject matter...

Position Title Branch Banking - Client Consultant II - Licensed   Location South Euclid, OH 44118   Job Summary Branch Banking Client Consultant II - Licensed provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth...

Overview Are you intrigued by exploring the ways that insurance can help business’ flourish? As an Accounts Receivable Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional. You will answer questions about our products and services, enhancing business owners’ abilities to manage their insurance needs as they’ve come to expect from AmTrust Financial. Is this where you want to begin your career with AmTrust Financial, or where you want to end up? Either way, we’re committed to helping employees explore their potential.     The successful candidate will be responsible for processing accounting policy functions, answering incoming questions via phone or chat, and supporting both internal and external customers. Provide resolutions by utilizing company policies and product knowledge while making quick and accurate decisions. Responsibilities Master product expertise to deliver...

Overview The successful candidate will be responsible for supporting Lockbox operations by accurately processing, decisioning, and applying customer payments to policies. This role requires strong attention to detail, problem-solving skills, and the ability to reconcile cash and transactions, resolve discrepancies independently, and make timely and accurate payment decisions. The ideal candidate must be able to use a 10-key, perform data entry, understand financial procedures, and maintain compliance with bank and customer payment requirements. This position requires the ability to multi-task in a fast-paced environment, manage multiple job responsibilities, work effectively in a team environment, and work in office five days per week, Monday through Friday.   Responsibilities · Master product expertise to deliver on customer asks · Drive inclusive team culture and success · Manage premium accounting functions such as...

Overview The Graphic Designer is responsible for producing visual solutions to communications objectives. Use of typeset, photography, illustrations and copy to create layouts / tools such as brochures, advertisements, newsletters, tradeshow displays, sales presentations, video, postcards, email direct marketing, etc. to send a message and create a desired behavior / response from targeted audiences. This person must be comfortable working in a team environment with people with a wide range of skill sets to develop original and provocative conceptual ideas. Ideally, this individual has been working in graphic design for three years or more and has both the attention to detail needed to solve a wide range of communications challenges and a big picture grasp of the potential of graphic design. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization....

Overview AmTrust Financial Services, Inc., a leading and growing commercial insurance holding company, has an immediate opening for an E-Discovery Paralegal in our Cleveland office. This in-house position will support the Litigation Department by managing e-discovery processes and assisting with complex litigation matters.   Responsibilities Research and analyze law sources such as statutes, recorded judicial decisions and legal articles to better understand how to respond to subpoenas served upon any entity in the AmTrust group of companies. Collect, reviewed, redact, categorize (e-tag) and produce documents using AmTrust’s in-house e-discovery platform in response to subpoenas or in connection with other legal matters. Communicate with clients, witnesses, adversaries, and team members in connection with the e-discovery needs of AmTrust. Interact with people at all levels of the company as a member of the litigation...

Overview We are seeking a highly skilled Security Engineer II to join our Information Security team. This role will play a key part in managing, administrating, reporting and identifying enhancements for our security solutions and assisting with implementation across cloud and on-premises environments. The Security Engineer II will collaborate with IT Security, Infrastructure and Application teams to ensure that security processes and standards are embedded into technology solutions. Responsibilities Manage the day-to-day operations and processes of security solutions following the organization’s enterprise security strategy, business goals and regulatory requirements. Serve as a technical administrator and advisor, managing security solutions across network, endpoint, cloud, identity, and application layers. Assist in the integration and operation of security technologies, ensuring scalability, resilience, and alignment...