13 quality analyst jobs found in Cleveland, OH

Overview Job Summary The Business Analyst I – Underwriting supports underwriting operations by analyzing business processes, gathering requirements, and assisting in the development and implementation of solutions that improve efficiency, accuracy, and profitability. This entry-level role works closely with underwriting teams, IT, and other stakeholders to translate business needs into actionable insights and system enhancements. Responsibilities Key Responsibilities Collaborate with underwriting teams to understand workflows, business needs, and system requirements. Gather, document, and analyze business requirements for underwriting systems, tools, and processes. Assist in identifying opportunities to improve operational efficiency, automation, and data quality. Support the development, testing, and implementation of underwriting system enhancements and projects. Create and maintain process flows,...

Description Summary: The Commercial Services Manager drives results through leadership of a team of professional service colleagues supporting assigned commercial verticals and portfolio. This role utilizes extensive knowledge of Commercial products and verticals to manage a team of first line service colleagues responsible for critical customer-facing activities, documentation, and servicing needs of Commercial customers. This position is responsible for decision-making and influence (sales, service, risk, customer experience), complexity of relationships, product and problem resolution, colleague leadership, and establishment of procedures, job aids and policies within Commercial Services. They are responsible for the development, training, colleague evaluations, assigning work and supervision of multiple direct reports and navigating through complex situations and “gray areas”. The Commercial Services Manager...

Position Title Branch Banking - Client Consultant II - Licensed   Location South Euclid, OH 44118   Job Summary Branch Banking Client Consultant II - Licensed provides best in class experience by resolving concerns and providing various product details that focus on meeting the financial needs of our clients. Focuses on client management, client retention, and introductions to key bank partners (Mortgage, Business Banking) to ensure our clients have access to experts who can help them achieve their financial goals. This position will have greater lending and basic investment interactions and will participate in more complex banking conversations with clients.   Job Responsibilities: Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth...

Description Summary: Our Commercial Real Estate Group has an excellent entry level position available for an individual looking to gain more experience in the commercial real estate lending field. Duties & Responsibilities: Gather and analyze all financial and business information to determine credit worthiness for loans. Prepare a written evaluation of borrowers' financial condition and future outlook, as well as identify strengths and risks associated with our relationship sponsors and guarantors. Obtain and follow up on all required documents. Monitor financial reporting requirements and obtain and analyze financial and loan information. This position generally leads to a career in commercial real estate lending, either as a portfolio manager or relationship manager, and will include sales in either position. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree in...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. JOB PURPOSE Responsible to generate sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff.  Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Establishes a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.  Capitalizes on opportunities to cross-sell multiple lines of coverage to existing clients; collaborates with department peers and service staff managing the company's various practices to maximize the sale of services...

Overview As a Data Engineer (Analytics Specialist), you will build robust data warehouse/marts/sets which will enable business users to make informed decisions. You will use advanced SQL tools to move large amounts of data and build complex algorithms. Responsibilities   Collaborates with stakeholders, data engineers, and data scientists to ensure analytics data needs align with organizational goals and priorities and elevate our business processes. Develops ETL processes to extract data from various sources, transform it into a format suitable for analysis across AmTrust. Create moderately complex data models that describe the relationship between different data entities. Develop database schemas that are optimized for querying and analysis. Design advanced validation and cleansing processing to identify and fix data quality issues for quality and accuracy of the data throughout Medium-to-Advanced level...

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Payroll Territory Manager (PTM), you will report to the Payroll Division Manager (PDM).  Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other Auris products and services, and...

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other...

Overview As a Senior Software Engineer, you will play a crucial role in developing both front-end and back-end components of our applications. You will collaborate with cross-functional teams to design, develop, and maintain scalable software solutions. Additionally, you will be looked to as a leader within the team to set a standard of excellence for more junior team members. Responsibilities  Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues. Review and analyze existing applications effectiveness and efficiency and then develop strategies for improving or leveraging these systems. Work effectively with business liaison to identify and analyze needs. Attend fact-gathering sessions (when applicable), analyze and solve problems with some assistance Work effectively with the project team to identify, estimate, prioritize and...

Overview As a Software Development Engineer in Test, your Responsibility will be working with software engineers to build advanced test suites, create new test harnesses, automate testing and create automated test systems to explore and validate the functional correctness and performance capabilities of our software, as well as their interaction with other systems and infrastructure. Responsibilities Ability to understand and write code in C# / VB.NET with Visual Studio. Executing automated tests on multiple environments using multiple browsers. Expanding automation framework to provide additional test capabilities. Designing, coding and documenting automated test cases within a defined framework to ensure quality of our product. Translating existing manual regression test cases into automated tests. Improve, maintain, and execute automated functional, regression, acceptance and performance testing codebase....

Overview The AI Engineer III at AmTrust is a senior-level role designed for experienced professionals with a strong background in AI model development, software engineering, and project management. This position requires a deep understanding of machine learning, deep learning, and software development principles. The AI Engineer III will lead the design, development, and optimization of AI models and software applications, ensuring they meet business requirements and performance standards. Responsibilities AI Model Development: Lead the design, development, and optimization of advanced AI models to improve performance and accuracy. Utilize frameworks such as TensorFlow and PyTorch. Software Engineering: Develop and maintain software applications and APIs using languages such as Python and C#. Ensure code quality through refactoring and code reviews. Project Management: Manage AI and software projects from inception...