3 regional manager jobs found in Cleveland, OH

Overview AmTrust Financial is seeking a Manager to lead and manage End User Services operations across the United States. This role is accountable for day-to-day support delivery, service quality, staffing coverage, escalations, operational consistency, and the overall end-user experience across assigned U.S. locations and remote user populations.   The End User Support (EUS) Manager provides direct leadership to Senior EUS Analysts, EUS Analysts, and related U.S. support resources. This position is responsible for building a disciplined, responsive, customer-focused support organization that restores user productivity quickly, communicates clearly, follows established processes, and continuously improves service performance.   The ideal candidate is a hands-on operational leader with strong technical background, strong people leadership skills, excellent communication, and the ability to balance process discipline with practical urgency when...

Overview The successful candidate will report to the Actuarial Manager for Excess & Surplus (E&S) of AmTrust’s Commercial Lines Division Pricing team and will be responsible for pricing and monitoring the $500M E&S book. The book currently writes General Liability, Commercial Property, and Umbrella.   The candidate will be a member of AmTrust’s Actuarial student program which provides study hours and exam support. Responsibilities Profitability Analyses: Conduct profitability studies by business segment for AmTrust’s E&S business (GL, Property, and Umbrella) to identify pockets of profitable growth opportunities in the local insurance market and the areas requiring remediation. Monitoring: Participate in monthly/quarterly product monitoring to identify issues and opportunities within various classes and regions and assist in the development of action plans. Deliver Results: Communicate results of...

Overview The Senior Premium Auditor is responsible for conducting both virtual and minimal physical audits of the highest complexity to ensure the accuracy of earned premium risk calculations. This role supports AmTrust’s various lines of business with a focus on Workers Compensation and General Liability. This role verifying premium base exposures in accordance with policy terms, manual rules, company filings, and procedures. The auditor plays a key role in delivering exceptional service through a flexible auditing approach that leverages technology and remote collaboration. This position upholds AmTrust’s mission, vision, and values while maintaining the highest standards of professionalism and accuracy.   This role may require a hybrid work schedule in any of our US AmTrust Offices.   The expected salary range for this role is $61,500 - 85,000.   Please note that the salary information shown above is a general guideline only. Salaries are based...