65 service leader jobs found in Cleveland, OH

Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters.  Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications.  Provides technical assistance in solving hardware or software problems.  Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington.  May assist with identifying training needs or with training of less experienced staff.  May serve as project leader for specific projects. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 5+ years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree Preferred...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Overview AmTrust Financial is seeking a Manager to lead and manage End User Services operations across the United States. This role is accountable for day-to-day support delivery, service quality, staffing coverage, escalations, operational consistency, and the overall end-user experience across assigned U.S. locations and remote user populations.   The End User Support (EUS) Manager provides direct leadership to Senior EUS Analysts, EUS Analysts, and related U.S. support resources. This position is responsible for building a disciplined, responsive, customer-focused support organization that restores user productivity quickly, communicates clearly, follows established processes, and continuously improves service performance.   The ideal candidate is a hands-on operational leader with strong technical background, strong people leadership skills, excellent communication, and the ability to balance process discipline with practical urgency when...

As a Health and Benefits Senior Director you will lead client engagements involving the design and management of the full array of health and benefits programs.  You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities.  You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace. The Role Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.  Responsibilities include: Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards  Proactively advising clients and ensuring the delivery of superior client service Leading vendor...

Overview The Senior Software Engineer is responsible for designing, developing, and maintaining scalable software applications, APIs, and enterprise systems that support business objectives. This role serves as a technical leader within the engineering team, helping drive architecture decisions, engineering best practices, secure development, production reliability, and mentorship of junior and mid-level engineers.   This position requires strong full-stack engineering experience, with emphasis on modern .NET APIs, Angular-based web applications, SQL Server-backed systems, secure service integrations, and maintainable enterprise software. Responsibilities Design, develop, test, and deploy scalable software applications, services, and APIs. Build and maintain ASP.NET Core REST APIs that orchestrate downstream enterprise services, SQL Server databases, and internal or third-party integrations. Develop and support...

Description Summary: The Credit Review Team Leader will report directly to the Credit Review Group Manager. The ideal candidate is a proven credit risk manager with an exceptional delivery track record within a demanding environment. They possess a detailed working knowledge of the methodologies and techniques for performing credit risk review engagements and continuous monitoring activities associated with a strong independent credit review and/or segment risk function. Duties & Responsibilities: Serve as the departmental subject matter expert in Consumer/Scored Commercial Credit Risk, including originations, portfolio-level monitoring, risk management, credit data analysis and general knowledge of lending support area practices impact on credit risk within the financial services industry.  Develop and maintain working relationships with bank management, regulators, as well as with the broader Credit...

The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft strategies for clients to quantify, mitigate, and transfer risk. If you are client-centric, interested in affiliating with an industry leader and committed to helping clients unlock their potential through effective risk management strategies, this may be the perfect opportunity for you! The Role The Senior Client Advocate is responsible for cultivating and maintaining client relationships that includes strategy development and execution at the insurance program level. The Senior Client Advocate is responsible for marshalling WTW resources to provide coordinated service that meet the client’s insurance and risk management needs.   The Senior Client Advocate must have the ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision. Duties...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. A Day in The Life Responsible for servicing an assigned book of business which varies based upon client needs, account complexity, and client structure. Serves as the main point of contact for all existing clients, centers of influence and assigned book of business; responds to all service requests inclusive of billing inquires and coverage options. Ensures all client service needs are delivered in a timely and professional manner throughout the year by responding to requests as submitted in accordance to agency standards. Maintains accurate account files, records, and documentation in accordance with the agency standards; confirms in writing all relevant contacts, communication, suggestions, advice, etc., with clients, carriers and other applicable parties and attaches documentation...

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Payroll Territory Manager (PTM), you will report to the Payroll Division Manager (PDM).  Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other Auris products and services, and...

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other...

Overview The Graphic Designer is responsible for producing visual solutions to communications objectives. Use of typeset, photography, illustrations and copy to create layouts / tools such as brochures, advertisements, newsletters, tradeshow displays, sales presentations, video, postcards, email direct marketing, etc. to send a message and create a desired behavior / response from targeted audiences. This person must be comfortable working in a team environment with people with a wide range of skill sets to develop original and provocative conceptual ideas. Ideally, this individual has been working in graphic design for three years or more and has both the attention to detail needed to solve a wide range of communications challenges and a big picture grasp of the potential of graphic design. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization....

The  Billing Specialist  will be responsible for delivering billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. Provide services directly by maintaining a caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment while supporting corporate initiatives. Your Impact : Process bill payments and policy changes timely and accurate. Meet all SLAs for the caseload. Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients. Support corporate initiatives including but not limited to system improvements, special projects, and customized service support for new clients. Successful Candidates Will Have: Experience using Excel. Experience working with clients via phone and email. Strong organizational skills Exceptional attention to detail Self-directed, thorough, and highly organized...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist is responsible for driving profitable growth by generating new business, cross-selling existing customers, and building lasting relationships. This role focuses on understanding customer needs, delivering tailored solutions, and maintaining a strong book of business. This role sells to local customers both in person and over the phone, while driving growth through community involvement, relationship building, and outside marketing efforts. If you are ready to start working in a fun & exciting environment while making a difference, then apply to join our team...

Overview AmTrust Financial Services, Inc., a leading and growing commercial insurance holding company, has an immediate opening for an E-Discovery Paralegal in our Cleveland office. This in-house position will support the Litigation Department by managing e-discovery processes and assisting with complex litigation matters.   Responsibilities Research and analyze law sources such as statutes, recorded judicial decisions and legal articles to better understand how to respond to subpoenas served upon any entity in the AmTrust group of companies. Collect, reviewed, redact, categorize (e-tag) and produce documents using AmTrust’s in-house e-discovery platform in response to subpoenas or in connection with other legal matters. Communicate with clients, witnesses, adversaries, and team members in connection with the e-discovery needs of AmTrust. Interact with people at all levels of the company as a member of the litigation...

Overview The Senior Business Systems Analyst is a part of the Product Management/Execution group that supports outlining and implementing software solutions.  Business Analysts must be able to efficiently reach an understanding of complex tasks while using this understanding to produce project artifacts that satisfy project objectives. The Business Analyst will work as a liaison among various stakeholders to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems.  We are looking for someone insatiably inquisitive with attention to detail and empathetic to business needs, who will critically analyze and solve problems of a complex nature.  Must be a team player with strong communication skills. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Collaborate with...

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary: Responsible for brokering, administering, and managing Owner Controlled Insurance Programs (OCIP) and Contractor Controlled Insurance Programs (CCIP) for an assigned portfolio of construction projects. Provides expert external support to clients while directing internal support resources as needed. Ensures high‑quality service delivery, regulatory compliance, and retention of existing business. A Day in the Life: • Serves as the primary service contact for OCIP/CCIP clients, identifying risk exposures and designing cost‑effective wrap‑up insurance solutions tailored to project needs. • Brokers Owner’s Interest and project‑specific insurance placements, ensuring appropriate coverage structure, pricing, and carrier alignment. • Reviews construction contracts for...

Overview This position handles all activities related to the administration and management of reinsurance and partner structures. This includes performing analyses, preparing reports and providing recommendations for our programs, as well as all necessary tasks to ensure the accurate and timely completion of reinsurance reports, settlements, trust withdrawals, collateral management and customer service.   The Reinsurance and Partner Structures team oversees the following: · Reinsurance · DOWC/DOOC · Profit Share · FTP/XOL · Captives · Cell Structures · AMP Portal Responsibilities Takes on a significant role in ensuring the success of assigned projects. Provides analysis, reconciliation and delivery of accurate and timely monthly reports for assigned clients, along with summaries and recommendations. Ensures timely settlements of assigned reinsurance/partner structure accounts. Proactively...

Overview We are seeking a highly skilled Senior Security Engineer to join our Information Security team. This role will play a key part in shaping security strategy, designing enterprise-class security solutions, and assisting with implementation across cloud and on-premises environments. The Senior Security Engineer will collaborate with IT, architecture, and business stakeholders to ensure that security is embedded into technology initiatives from design through delivery. Responsibilities Assist in the implementation and integration of security technologies, ensuring scalability, resilience, and alignment with security best practices. Evaluate and recommend new security tools, platforms, and services to improve the organization’s security posture. Translate security requirements into technical designs, architecture diagrams, and implementation plans. Collaborate with infrastructure and application teams to ensure...

Overview We are seeking a highly skilled Security Engineer II to join our Information Security team. This role will play a key part in managing, administrating, reporting and identifying enhancements for our security solutions and assisting with implementation across cloud and on-premises environments. The Security Engineer II will collaborate with IT Security, Infrastructure and Application teams to ensure that security processes and standards are embedded into technology solutions. Responsibilities Manage the day-to-day operations and processes of security solutions following the organization’s enterprise security strategy, business goals and regulatory requirements. Serve as a technical administrator and advisor, managing security solutions across network, endpoint, cloud, identity, and application layers. Assist in the integration and operation of security technologies, ensuring scalability, resilience, and alignment...