4 customer service associate jobs found in Cockeysville, MD

Position Summary The Property and Casualty Underwriting Associate is responsible for ensuring the accuracy of existing policy information for renewals, communicating effectively with clients for information gathering, and supporting the underwriting process through precise documentation. The role conducts risk assessments and audits for insurance applications, calculates premium and generates reports. They ensure strict adherence to company policies, industry regulations, and compliance standards in all underwriting activities. What will your job entail? Job Responsibilities: • Evaluates and maintains existing policy information to ensure data is current, accurate, and appropriately priced for renewal. • Responds to client requests and questions, offering information and advice regarding the insurance products & underwriting appetite. • Communicates with clients to gather necessary information, resolves inquiries, and ensures a smooth underwriting process. • Prepares...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Advocate who has a focus in handling transportation accounts to join our team. This position will report to our agency located in Hunt Valley, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities:      Resolve claims issues and benefit questions to support client Human Resource Department and to ensure overall client and employee satisfaction. Respond to incoming employee phone calls and email inquiries . A nswering employee benefit questions . R esolving complex claims questions and issues promptly and efficiently. Work diligently...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious HR Consultant to join our team. This position will report to our agency located in Hunt Valley, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position, open to fully remote work. Responsibilities: Human Resources consulting and support to current HR clients Develop and administer processes for recruiting (including background checks), onboarding, enrollments/changes, training, compensation, performance management and off boarding (including exit interviews) Document all processes and procedures Counsel employees and managers on employee relations issues Provide payroll support when needed Conduct client and...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Administration & Support Assistant to join our team. This position will report to our agency located in Hunt Valley, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Inbox Management: Monitor and respond to emails in the shared business center inbox, ensuring timely completion of job requests and professional communication. Document Handling: Print guides, format proposals, prepare outbound mail and shipments, and manage other document-related requests. Phone Support: Answer incoming calls and direct inquiries appropriately. Administrative Support:...