02/19/2026
Job Title: Client Service Manager
FLSA: Exempt
Job Family: Affiliates
Department: Brotherhood Retirement
Location: On-site (Colorado Springs, CO)
POSITION SUMMARY The Client Relations Manager is a leadership role within Brotherhood Retirement responsible for overseeing the daily operations and performance of the Client Relations function. This role ensures consistent, accurate, and timely service delivery to retirement plan participants and plan sponsors while maintaining strong coordination with advisory, operations, and leadership teams. The Client Relations Manager leads and supports a team responsible for processing participant and sponsor service requests, managing workflows, and upholding firm standards for communication, responsiveness, and professionalism. This position also serves as a key liaison between the Client Relations team and firm leadership, helping translate organizational priorities into effective execution and a high-quality client...
Brotherhood Mutual
Colorado Springs, CO, USA
Full Time
