02/19/2026
Job Title: Client Service Specialist
FLSA: Non-Exempt
Job Family: Affiliates
Department: Brotherhood Retirement
Location: On-site (Colorado Springs, CO)
POSITION SUMMARY The Client Service Specialist plays a key role in delivering a high-quality service experience to retirement plan participants and plan sponsors. Reporting to the Client Service Manager, this position is responsible for responding to client inquiries, processing service requests, and supporting day-today retirement plan operations with accuracy, professionalism, and care. The Client Service Specialist serves as a primary point of contact for routine participant and sponsor needs, while also assisting with more complex service issues in coordination with senior team members. This role requires strong attention to detail, a client-first mindset, and the ability to navigate retirement plan processes in a regulated environment. Success in this position supports client satisfaction, operational...
Brotherhood Mutual
Colorado Springs, CO, USA
Full Time
