13 call center jobs found in Columbia, MO

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator professional to join our team. The position requires the following, but is not limited to: Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company’s business. Provide customer service to agents, insured’s and others in the course of handling claims to their conclusion. Meet with people involved with claims. Occasionally this may be outside our office environment. Increased role as a trainer/resource for...

Role Details Job Title: Transaction Coordinator Location: Onsite in Columbia, MO Reports To: Underwriting Supervisor  Employment Type: Full time Requisition Begin Date: 4/22/2026 Requisition End Date: 8/1/2026 Role Overview As a Transaction Coordinators you will fulfill new and existing client requests quickly and accurately.  Our Operations Team submits new account applications, executes physical contracts, processes billing, and handles legal document change requests.  Transaction Coordinators would be exposed to basic account underwriting, which involves reviewing credit reports and other documentation to determine rates and quote surety bond premiums.  Key Responsibilities Issue documents from external insurance systems Submit applications to multiple underwriting companies Execute changes on legal documents Analyze market appetite for submission insight What You Bring Ability to prioritize tasks in a fast-paced environment Strong attention...

A company built to serve you. It's your career, Shelter it! Customer Communications Assistant $19.28 - $23.13 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: This role sits at the center of the Companies’ regulatory complaint process, ensuring concerns from consumers and regulators are accurately captured, coordinated, and addressed on deadline. Records, triages, routes, and tracks complaints using a case management system; assembles and organizes response materials; and monitors follow‑ups to ensure timely completion in a deadline‑driven regulatory environment....

Are you a seasoned claims professional with a passion for navigating complex cases? MEM Insurance is seeking a Senior Claims Representative to join our Claims team. In this pivotal role, you’ll manage high-exposure workers’ compensation claims, lead investigations into coverage and fraud, and collaborate across departments to drive strategic outcomes. You’ll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement—all while ensuring exceptional service and regulatory compliance.   At MEM Insurance, we don’t just protect our customers—we empower our employees. We foster a culture of integrity, collaboration, and innovation. Our team thrives on solving challenges together, supporting one another, and making a meaningful impact in the lives of our policyholders and injured workers.       Essential Duties and Responsibilities: Claims Handling & Administration Manage highly complex claims involving...

Are you someone who thrives on organization, communication, and making a meaningful impact behind the scenes? MEM Insurance is seeking a Medical Services Coordinator to support our Nurse Case Management (NCM) team within the Claims department. In this role, you will play an important part in coordinating non‑clinical administrative activities that allow our nurses to focus on delivering high‑quality, patient‑centered care.   You will serve as a key connector—working closely with healthcare providers, vendors, injured workers, and internal partners to ensure medical appointments, documentation, and care coordination activities are completed accurately and on time. Your contributions will help improve workflow efficiency, reduce administrative burden on clinical staff, and support MEM’s mission of helping people recover and move forward.     Essential Duties and Responsibilities Coordinate scheduling and logistics for medical appointments, diagnostic...

Role Overview Are you ready for an opportunity to immerse yourself in a dynamic internship and real-world experience?! As an Account Assistant intern, you will have direct involvement in the surety bond renewal process that includes an introduction to underwriting, insurance rate filings, client retention strategies, and industry-related legislation. Account Assistants present and discuss payment and financing options over the phone with current clients. What can I expect to gain from this internship? Developing soft skills in the areas of communication, problem-solving, relationship-building, critical thinking, and collaboration. Learning through individual and group training to set individualized goals, and offer recommendations for renewal strategy, training, and systematic updates. Participating in training workshops held throughout the semester to provide feedback and learn from the internship supervisor, company mentors, senior leadership, and each other....

Role Overview As a Customer Care Representative, you will be the first point of contact for current clients. Customer Care Representatives support clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. Key Responsibilities Coordinate client requests Finalize transactions including payment, legal documents, and finance agreements Analyze problems and seek customer resolutions Multitask over multiple service platforms Effectively communicate underwriting decisions to clients Communicate industry trends to leadership Assist with system improvements Great interpersonal skills to benefit the team environment *All Customer Care Representatives must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. TMHCC pays for training and exam fees. When applying, please note if you...

Are you passionate about delivering exceptional service and making a meaningful impact every day? MEM Insurance is looking for a Customer Care Advocate I to join our customer‑focused, mission‑driven team. In this role, you will be the voice of empathy, clarity, and support for our policyholders and producers—helping them navigate their workers compensation needs with confidence and care.   As a Customer Care Advocate I, you will use your service mindset, growing insurance knowledge, and commitment to excellence to create positive experiences in every interaction. You’ll play a key role in ensuring policy administration is accurate, compliant, and efficient while contributing to a collaborative culture centered on problem‑solving, teamwork, and continuous improvement.   At MEM, we believe in caring for our customers—and equally for our employees. We create an environment where people feel supported, trusted, and encouraged to grow. Our hybrid‑friendly,...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Auto Damage Trainee – Columbia, MO Salary: $25.95 per hour / $52,275 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in Columbia, MO who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster- Columbia, MO Salary: $29.51 -$37.65 per hour/$59,000-$75,850 We are looking for talented Auto Damage Adjusters to join our team in Columbia, MO. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 1 day per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated entry level Underwriting Policy Support professional to join our team. The position requires the person to: Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence. Perform complex processing responsibilities as assigned within the department. Verify all required underwriting information is available on new business. Organize new business into electronic system work flow. Review and handle routine renewal...

Role Overview As a Client Relations Agent you will build customer relationships for TMHCC. This position adds value to the client experience for new business acquisition and renewal business retention. Primary responsibilities include guiding new and existing customers through the surety bond application process, answering customer questions to ensure account accuracy, and closing sales for warm leads generated in-house through our website. Key Responsibilities Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements. Facilitate bond applications with Clients and answer questions as needed. Collaborate with other internal team members (including underwriters, account managers, and service representatives) to ensure seamless bond processing and customer satisfaction. *All Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded....

Role Overview As a Transaction Coordinators you will fulfill new and existing client requests quickly and accurately.  Our Operations Team submits new account applications, executes physical contracts, processes billing, and handles legal document change requests.  Transaction Coordinators would be exposed to basic account underwriting, which involves reviewing credit reports and other documentation to determine rates and quote surety bond premiums.  Key Responsibilities Issue documents from external insurance systems Submit applications to multiple underwriting companies Execute changes on legal documents Analyze market appetite for submission insight What You Bring Ability to prioritize tasks in a fast-paced environment Strong attention to detail Positive approach to workflow changes Excellent communicators who can problem-solve effectively Strong ability to consistently meet client needs Associates or Bachelors Degree is preferred  What We Offer...