2 client services associate jobs found in Columbia, MO

Role Overview As a Customer Care Representative, you will be the first point of contact for current clients. Customer Care Representatives support clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. Key Responsibilities Coordinate client requests Finalize transactions including payment, legal documents, and finance agreements Analyze problems and seek customer resolutions Multitask over multiple service platforms Effectively communicate underwriting decisions to clients Communicate industry trends to leadership Assist with system improvements Great interpersonal skills to benefit the team environment *All Customer Care Representatives must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. TMHCC pays for training and exam fees. When applying, please note if you...

Role Details Job Title: Transaction Coordinator Location: Onsite in Columbia, MO Reports To: Underwriting Supervisor  Employment Type: Full time Job Requisition ID: Requisition Begin Date: 5/19/2026 Requisition End Date: 7/19/2026 Role Overview As a Transaction Coordinators you will fulfill new and existing client requests quickly and accurately.  Our Operations Team submits new account applications, executes physical contracts, processes billing, and handles legal document change requests.  Transaction Coordinators would be exposed to basic account underwriting, which involves reviewing credit reports and other documentation to determine rates and quote surety bond premiums.  Key Responsibilities Issue documents from external insurance systems Submit applications to multiple underwriting companies Execute changes on legal documents Analyze market appetite for submission insight What You Bring Ability to prioritize tasks in a...