01/08/2026
A company built to serve you. It's your career, Shelter it! Workforce Optimization & Reporting Specialist $55,993 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Responsible for workforce management operations to improve performance, customer service, profitability and efficiency to ensure adequate coverage and targeted service levels are achieved throughout all hours of operation. Analyzes historical data, executes call volume forecasting and staff scheduling. Evaluates time off requests entering schedule exceptions and real-time monitoring of queues....
Shelter Insurance
Columbia, MO, USA
Full Time
