6 customer experience specialist jobs found in Columbia, MO

A company built to serve you. It's your career, Shelter it! Workforce Optimization & Reporting Specialist $55,993 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Responsible for workforce management operations to improve performance, customer service, profitability and efficiency to ensure adequate coverage and targeted service levels are achieved throughout all hours of operation. Analyzes historical data, executes call volume forecasting and staff scheduling. Evaluates time off requests entering schedule exceptions and real-time monitoring of queues....

A company built to serve you. It's your career, Shelter it! Benefits & Payroll Specialist $19.28 - $23.13 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Primarily responsible for payroll processing or administering benefit plans with focus on superior customer service and adherence to policies, procedures, and relevant regulations. Review, monitor, and audit information submitted to the HRIS system to ensure accuracy and compliance. Work with vendors to coordinate information and assists with questions regarding payroll, benefits, and benefit claims....

A company built to serve you. It's your career, Shelter it! Disbursement Specialist $19.28 – $23.13 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Create Ad Hoc client information in Workday. Process Ad Hoc disbursements, supplier invoices, and produce checks/EFTs for payment of bills and miscellaneous disbursements of all Shelter Insurance Companies. Process voids and stop payments against check system. Audit proper expense coding, ensure attachment of proper documentation, and input data into Workday. Input cash slip data into system. Process Due Diligence and...

A company built to serve you. It's your career, Shelter it! Reinsurance Account Executive – Crop Specialist $78,949 – 101,055 / year minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Write profitable assumed treaty reinsurance focused on crop and related agricultural lines. Expand the crop portfolio, monitor market trends, and maintain profitability across domestic and international markets. Research and identify new clients, develop marketing plans to convert prospects, and foster relationships with existing clients. Manage end-to-end underwriting, including company...

A company built to serve you. It's your career, Shelter it! Document Specialist $19.28 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Utilize document creation software and transcribing equipment to transcribe and create various correspondence, reports, insurance policies and other documents. What We're Looking For: Ability to type at least 65 WPM with accuracy Strong mathematical competency Good grammar, spelling and punctuation competence Excellent interpersonal skills Ability to perform the essential functions of the position, with or without a...

A company built to serve you. It's your career, Shelter it! Financial Operations Specialist I $20.59 – $25.53 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position What You Will Be Doing: Balance and reconcile bank accounts, cash transaction reports, unprocessed cash slips, and agents leased offices for all Shelter Companies. Investigate problems and out-of-balance conditions, taking corrective action with banks, agents, vendors, auditors, and other departments. Audit disbursement requests and expense reports for compliance with company policies. Create travel management reports as requested. Process...