17 customer service jobs found in Columbia, MO

A company built to serve you. It's your career, Shelter it! Payroll Specialist $19.28 - $23.13 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Primarily responsible for payroll processing or administering benefit plans with focus on superior customer service and adherence to policies, procedures, and relevant regulations. Reviews, monitors, and audits information submitted to the HRIS system to ensure accuracy and compliance. Works with vendors to coordinate information and assists with questions regarding payroll, benefits, and benefit claims. What We're Looking...

Are you a seasoned claims professional with a passion for navigating complex cases? MEM Insurance is seeking a Senior Claims Representative to join our Claims team. In this pivotal role, you’ll manage high-exposure workers’ compensation claims, lead investigations into coverage and fraud, and collaborate across departments to drive strategic outcomes. You’ll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement—all while ensuring exceptional service and regulatory compliance.   At MEM Insurance, we don’t just protect our customers—we empower our employees. We foster a culture of integrity, collaboration, and innovation. Our team thrives on solving challenges together, supporting one another, and making a meaningful impact in the lives of our policyholders and injured workers.       Essential Duties and Responsibilities: Claims Handling & Administration Manage highly complex claims involving...

Role Overview As a Customer Care Representative, you will be the first point of contact for current clients. Customer Care Representatives support clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. Key Responsibilities Coordinate client requests Finalize transactions including payment, legal documents, and finance agreements Analyze problems and seek customer resolutions Multitask over multiple service platforms Effectively communicate underwriting decisions to clients Communicate industry trends to leadership Assist with system improvements Great interpersonal skills to benefit the team environment *All Customer Care Representatives must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. TMHCC pays for training and exam fees. When applying, please note if you...

Are you passionate about delivering exceptional service and making a meaningful impact every day? MEM Insurance is looking for a Customer Care Advocate I to join our customer‑focused, mission‑driven team. In this role, you will be the voice of empathy, clarity, and support for our policyholders and producers—helping them navigate their workers compensation needs with confidence and care.   As a Customer Care Advocate I, you will use your service mindset, growing insurance knowledge, and commitment to excellence to create positive experiences in every interaction. You’ll play a key role in ensuring policy administration is accurate, compliant, and efficient while contributing to a collaborative culture centered on problem‑solving, teamwork, and continuous improvement.   At MEM, we believe in caring for our customers—and equally for our employees. We create an environment where people feel supported, trusted, and encouraged to grow. Our hybrid‑friendly,...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Auto Damage Trainee – Columbia, MO Salary: $25.95 per hour / $52,275 annually Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled customer service when our customers need us the most. We’re looking for Auto Damage Trainees in Columbia, MO who are motivated and ready to grow their careers to the next level with GEICO. Flexibility to work in different...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster- Columbia, MO Salary: $29.51 -$37.65 per hour/$59,000-$75,850 We are looking for talented Auto Damage Adjusters to join our team in Columbia, MO. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately...

Role Overview As a Client Relations Agent you will build customer relationships for TMHCC. This position adds value to the client experience for new business acquisition and renewal business retention. Primary responsibilities include guiding new and existing customers through the surety bond application process, answering customer questions to ensure account accuracy, and closing sales for warm leads generated in-house through our website. Key Responsibilities Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements. Facilitate bond applications with Clients and answer questions as needed. Collaborate with other internal team members (including underwriters, account managers, and service representatives) to ensure seamless bond processing and customer satisfaction. *All Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded....

A company built to serve you. It's your career, Shelter it! Fulfillment Specialist $19.28 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Responsible for a wide range of Supply department activities in support of Shelter’s Home Office campus, branch office, and agency operations. Due to the duties and responsibilities of this position, a Motor Vehicle Report may be ordered on final candidates. What We're Looking For: Excellent interpersonal and communication skills. Proficient in multiple technical systems including keyboarding and Windows Office...

A company built to serve you. It's your career, Shelter it! Litigation Counsel $90,002 - $115,203 minimum starting pay Job Level: Manager Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Manage and direct claims litigation activities and case strategy for designated Shelter states; direct Managers and Supervisors in claims handling, investigation, and communication on complex, high-exposure, and other critical field claims; Manage, supervise, hire, fire, monitor, and evaluate performance of outside attorneys; Direct and train claims-handling activities as impacted by state law for assigned Shelter claims field...

A company built to serve you. It's your career, Shelter it! Claims Assistant $17.06 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Perform general administrative duties for Claims personnel such as keyboarding, filing, record keeping, preparing reports, ordering and inventory of supplies and handling telephone duties. Perform any other related duties necessary to ensure the Unit is functioning efficiently. Also pay bills, update all rosters and emergency contacts, and assign claims. Make payments on claims at the adjuster or management request. Make phone calls to...

Are you someone who thrives on organization, communication, and making a meaningful impact behind the scenes? MEM Insurance is seeking a Medical Services Coordinator to support our Nurse Case Management (NCM) team within the Claims department. In this role, you will play an important part in coordinating non‑clinical administrative activities that allow our nurses to focus on delivering high‑quality, patient‑centered care.   You will serve as a key connector—working closely with healthcare providers, vendors, injured workers, and internal partners to ensure medical appointments, documentation, and care coordination activities are completed accurately and on time. Your contributions will help improve workflow efficiency, reduce administrative burden on clinical staff, and support MEM’s mission of helping people recover and move forward.     Essential Duties and Responsibilities Coordinate scheduling and logistics for medical appointments, diagnostic...

A company built to serve you. It's your career, Shelter it! Member Service Representative   $17.06 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Provide front-line service to Credit Union members; perform teller transactions; support daily operations, debit card program administration, consumer lending administration, and recordkeeping; respond to member inquiries and assist the Operations Manager with assigned tasks. Due to the duties and responsibilities of this position, a Credit Bureau Report and Criminal Background Check may be ordered on final...

A company built to serve you. It's your career, Shelter it! Enterprise Data Analyst $69,742 - $86,474 / year minimum starting pay Job Level: Individual Contributor Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for leveraging data analysis, visualization, and insights to drive informed business decisions. Play a key role in extracting actionable insights from complex data sets and communicating them effectively to stakeholders. What We're Looking For: Bachelor's or Master's degree in data science, statistics, mathematics, computer science, or a...

A company built to serve you. It's your career, Shelter it! Litigation Paralegal $55,993 - $69,422 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Support Litigation Attorneys with investigation and research for various legal or factual issues. Maintain and update various legal databases for Litigation Department. Organize and draft initial discovery responses directed to Shelter Insurance Companies. Oversee company-wide e-discovery management and documents retention for the department. Prepare and update preliminary "form" discovery for lawsuits. What...

A company built to serve you. It's your career, Shelter it! Senior Enterprise Data Analyst $79,518 - $98,581 / year minimum starting pay Job Level: Individual Contributor Position Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Extract, analyze, and interpret complex data sets to generate valuable insights and support data-driven decision-making. Play a crucial role in providing actionable insights and recommendations that drive business growth and operational efficiency. What We're Looking For: Bachelor's or master's degree in a quantitative field such as...

A company built to serve you. It's your career, Shelter it! Product Manager – Enterprise Data $101,504 - $125,868 / year minimum starting pay Job Level: Supervisor Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for operational planning, creative problem-solving, and accountability for key metrics with the Enterprise Data organization. Lead and guide technical leads and managers with project experience relating to data analytics, data science & data engineering. Create ways to increase operational efficiencies, automating them where possible, to...

Are you early in your underwriting career and eager to grow with a company that truly invests in its people? MEM Insurance is seeking an Associate Underwriter to join our Underwriting team. This entry‑level role offers hands‑on experience supporting the review, analysis, and servicing of workers’ compensation accounts while developing a strong foundation in underwriting best practices.   As an Associate Underwriter, you will work closely with experienced underwriters, producers, and internal partners while learning MEM’s underwriting philosophy, tools, and approach to risk. This role is ideal for someone who is motivated to learn, values collaboration, and is excited to build a long‑term career in the insurance industry.     Essential Duties and Responsibilities Support the underwriting and servicing of an assigned book of workers’ compensation business under general supervision, applying MEM’s underwriting philosophy, guidelines, and rating methodology....