25 customer service insurance jobs found in Columbia, MO

A company built to serve you. It's your career, Shelter it! Repairable Auto Adjuster   $23.82 - $33.38 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Investigate, evaluate, and settle automobile material damage claims. Determine coverage and liability, set reserves, and negotiate settlements within authority and in accordance with company procedures, policy provisions, and legal obligations. May support catastrophe teams for auto losses as assigned. What We're Looking For: Requires excellent analytical, organizational, and decision-making skills. Superior...

  Are you someone who takes pride in keeping things organized, supporting others, and delivering excellent service? MEM Insurance is seeking a Claims Care Advocate to provide essential administrative and workflow support within our Claims Department. In this role, you will be a vital partner to Claims Operations, Subrogation and Technical Services, and Nurse Case Management, while also serving as a key point of contact for our policyholders and external partners.   As a Claims Care Advocate, you will help ensure claims processes move smoothly and efficiently by managing records, coordinating requests, supporting adjusters, and responding to customer inquiries with professionalism and care. This role is ideal for someone who enjoys variety in their day, values teamwork, and takes pride in contributing to a high-quality customer experience.   Essential Duties and Responsibilities Provide comprehensive administrative and workflow support across Claims...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: Acrisure is seeking a Senior Account Manager to join our growing team. The Senior Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and...

Are you a seasoned claims professional with a passion for navigating complex cases? MEM Insurance is seeking a Senior Claims Representative to join our Claims team. In this pivotal role, you’ll manage high-exposure workers’ compensation claims, lead investigations into coverage and fraud, and collaborate across departments to drive strategic outcomes. You’ll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement—all while ensuring exceptional service and regulatory compliance.   At MEM Insurance, we don’t just protect our customers—we empower our employees. We foster a culture of integrity, collaboration, and innovation. Our team thrives on solving challenges together, supporting one another, and making a meaningful impact in the lives of our policyholders and injured workers.       Essential Duties and Responsibilities: Claims Handling & Administration Manage highly complex claims involving...

A company built to serve you. It's your career, Shelter it! Payroll Specialist $19.28 - $23.13 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Primarily responsible for payroll processing or administering benefit plans with focus on superior customer service and adherence to policies, procedures, and relevant regulations. Reviews, monitors, and audits information submitted to the HRIS system to ensure accuracy and compliance. Works with vendors to coordinate information and assists with questions regarding payroll, benefits, and benefit claims. What We're Looking...

Role Overview As a Customer Care Representative, you will be the first point of contact for current clients. Customer Care Representatives support clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. Key Responsibilities Coordinate client requests Finalize transactions including payment, legal documents, and finance agreements Analyze problems and seek customer resolutions Multitask over multiple service platforms Effectively communicate underwriting decisions to clients Communicate industry trends to leadership Assist with system improvements Great interpersonal skills to benefit the team environment *All Customer Care Representatives must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded. TMHCC pays for training and exam fees. When applying, please note if you...

Are you passionate about delivering exceptional service and making a meaningful impact every day? MEM Insurance is looking for a Customer Care Advocate I to join our customer‑focused, mission‑driven team. In this role, you will be the voice of empathy, clarity, and support for our policyholders and producers—helping them navigate their workers compensation needs with confidence and care.   As a Customer Care Advocate I, you will use your service mindset, growing insurance knowledge, and commitment to excellence to create positive experiences in every interaction. You’ll play a key role in ensuring policy administration is accurate, compliant, and efficient while contributing to a collaborative culture centered on problem‑solving, teamwork, and continuous improvement.   At MEM, we believe in caring for our customers—and equally for our employees. We create an environment where people feel supported, trusted, and encouraged to grow. Our hybrid‑friendly,...

Role Overview As a Client Relations Agent you will build customer relationships for TMHCC. This position adds value to the client experience for new business acquisition and renewal business retention. Primary responsibilities include guiding new and existing customers through the surety bond application process, answering customer questions to ensure account accuracy, and closing sales for warm leads generated in-house through our website. Key Responsibilities Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements. Facilitate bond applications with Clients and answer questions as needed. Collaborate with other internal team members (including underwriters, account managers, and service representatives) to ensure seamless bond processing and customer satisfaction. *All Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam after being hired and onboarded....

A company built to serve you. It's your career, Shelter it! Senior Enterprise Data Engineer $90,646 - $112,382 / year minimum starting pay Job Level: Individual Contributor Position Location: Columbia, Missouri (On-Site, Full-Time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture using Qlik Replicate, Compose, and DBTLabs. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor's or Master's degree in...

A company built to serve you. It's your career, Shelter it! Data Engineering & Operations Lead $113,687 - $140,972 / year minimum starting pay Job Level: Supervisor Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for architecture & design, implementation, and maintenance of data warehouse operations. Expertise in Snowflake, AWS and Qlik tools is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor's or Master's degree in computer science, information systems, or a...

A company built to serve you. It's your career, Shelter it! Customer Communications Assistant $19.28 - $23.13 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: This role sits at the center of the Companies’ regulatory complaint process, ensuring concerns from consumers and regulators are accurately captured, coordinated, and addressed on deadline. Records, triages, routes, and tracks complaints using a case management system; assembles and organizes response materials; and monitors follow‑ups to ensure timely completion in a deadline‑driven regulatory environment....

A company built to serve you. It's your career, Shelter it! Marketing Administrative Assistant $17.06 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for preparing Agent Agreements, including TrAC Extensions through the Agency Management System. Provides oversight and maintenance of various Agent Programs including, but not limited to the Month-to-Month Office Lease Program. Performs various duties to support the Agency Recruiting Specialists, Marketing Operations, and the Directors of Sales. Completes Agency Administrative Reviews, including reconciling...

A company built to serve you. It's your career, Shelter it! Product Manager – Enterprise Data $101,504 - $125,868 / year minimum starting pay Job Level: Supervisor Location: Columbia, Missouri (On-site, Full-time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Responsible for operational planning, creative problem-solving, and accountability for key metrics with the Enterprise Data organization. Lead and guide technical leads and managers with project experience relating to data analytics, data science & data engineering. Create ways to increase operational efficiencies, automating them where possible, to...

A company built to serve you. It's your career, Shelter it! SIU Desk Investigator $63,273 - $78,447 / minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: This position is partnered with Claims and SIU staff, law enforcement, attorneys, investigators, and other outside resources to investigate potentially fraudulent or suspicious claims. Exhibit a higher level of investigation and analytical ability to perform in-depth investigations and analysis not expected from adjusters. Responsible for conducting thorough, timely, efficient, and impartial investigations to...

Are you a highly organized professional who thrives on supporting senior leaders and keeping complex operations running smoothly? MEM Insurance is seeking an experienced Underwriting Coordinator to provide high-level administrative and operational support to the Assistant Vice President of Underwriting (AVP, UW).   In this trusted role, you will serve as a key partner to underwriting leadership, helping streamline processes, manage critical reporting, and ensure clear communication across underwriting teams. Your attention to detail, professionalism, and discretion will directly support our ability to deliver on MEM’s vision, mission, and values—while contributing to a collaborative, people-first workplace.   Essential Duties and Responsibilities Provide comprehensive administrative and operational support to the AVP, Underwriting in alignment with MEM’s vision, mission, and values. Maintain a high level of professionalism while handling sensitive and...

A company built to serve you. It's your career, Shelter it! Senior Enterprise Data Engineer $90,646 - $112,382 / year minimum starting pay Job Level: Individual Contributor Position Location: Columbia, Missouri (On-Site, Full-Time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture using Qlik Replicate, Compose, and DBTLabs. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor's or Master's degree in...

A company built to serve you. It's your career, Shelter it! Data Engineering & Operations Specialist $101,504 – 125,868 / year minimum starting pay Job Level: Individual Contributor Location: Columbia, Missouri (On-site, Full-Time) Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Design, implement, and maintain data pipelines, data integration solutions, and data architecture. Additionally, expertise in Snowflake is required to ensure efficient and scalable data storage, processing, and analytics. What We're Looking For: Bachelor's or Master's degree in computer science, information systems, or a related...

A company built to serve you. It's your career, Shelter it! Network Infrastructure Engineer $90,646 - $112,382 / year minimum starting pay Job Level: Individual Contributor What You Will Be Doing: A member of a team that is collectively responsible for highest level or privileged access to the circuits and network devices that comprise the Shelter network, including firewalls and load balancers, security systems and devices, and all circuits such as WAN/MPLS, internet, replication, and SIP trunks. Daily work frequently involves critical infrastructure and data/configuration that is replicated off-site for disaster recovery purposes. Every team member: Designs, implements, and monitors network systems related to: Network routers, switches, firewalls, load balancers, WIFI systems, Circuits: WAN/MPLS, internet, replication, SIP, Network VPNs. Assures off-site disaster recovery environment is consistently available and participates in semi-annual...

A company built to serve you. It's your career, Shelter it! Fulfillment Specialist $19.28 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Responsible for a wide range of Supply department activities in support of Shelter’s Home Office campus, branch office, and agency operations. Due to the duties and responsibilities of this position, a Motor Vehicle Report may be ordered on final candidates. What We're Looking For: Excellent interpersonal and communication skills. Proficient in multiple technical systems including keyboarding and Windows Office...

A company built to serve you. It's your career, Shelter it! Litigation Counsel $90,002 - $115,203 minimum starting pay Job Level: Manager Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Manage and direct claims litigation activities and case strategy for designated Shelter states; direct Managers and Supervisors in claims handling, investigation, and communication on complex, high-exposure, and other critical field claims; Manage, supervise, hire, fire, monitor, and evaluate performance of outside attorneys; Direct and train claims-handling activities as impacted by state law for assigned Shelter claims field...