06/24/2026
Description Summary: Under general supervision, a Dispute Specialist 1 researches and resolves disputed transactions daily, including fraud and non-fraud transactions, rejected transactions originating from use of a debit or credit card or an electronic payment (ACH, Zelle, Bill Pay). Initiates appropriate action to resolve disputes, ensuring potential financial risk to Huntington in mitigated, utilizing available resources and minimizing any negative impact on the customer experience. Relies on instructions and pre-established guidelines to perform the functions of the job. This position is typically cross trained to perform various functions in the area. Duties & Responsibilities: Analyze and resolve fraudulent fraud & non-fraud, merchant or errors on Zelle, ACH and other electronic payment disputes Administer dispute decisions making customer account adjustments. Process disputes...
Huntington
Columbus, OH
Full Time
