57 customer operations associate jobs found in Columbus

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is open to remote associates with the right skill set and experience level, but those working in an office location will need to be prepared to work a hybrid in-office schedule (minimum of two days per week). This is an F2 band role. Job Description Summary Our work helps people retire more successfully, with products and services that support financial well-being of retirement plans and their participants. With strong teamwork and an outstanding culture, we combine technical...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join Our Dynamic Sales Team as an Executive Admin Assistant! Are you ready to take on a dynamic role supporting the Vice President of Personal Sales for the Eastern US and two Sales AVPs of the Northeast and Southeast Regions? We’re looking for someone who can bring a blend of professionalism, tech-savviness, and a friendly demeanor to support our teams and agency partners. What We’re Looking For Organizational Guru: Your organizational skills are...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Summary: The Mission Critical Project Coordinator is responsible for overseeing the daily operations, maintenance, and reliability of critical infrastructure systems in the facility. This role leads a team of technicians and contractors in maintaining uninterrupted operation of electrical, mechanical, HVAC, network cabling and backup power systems that support 24/7 mission-critical operations. This position ensures all maintenance activities are performed safely, efficiently, and in compliance with...

Description Summary: Supports variety of activities/functions required in conjunction with the servicing of existing consumer loan products, primarily, on delinquent accounts. Activities in this role may include some direct communication with delinquent customers, but primary activity within daily job responsibilities are operational in nature. Position includes working directly with 3rd party vendors utilized to support various default servicing functions. Job Responsibilities: Monitors the foreclosure of loans secured by real estate through designated law firms and vendors and updates Bank's systems timely and accurately Receives recommendations for foreclosure and reviews to confirm equity position, risk of loss and opportunity for Loss Mitigation and/or foreclosure Prepares and reviews foreclosure documents for accuracy Review title reports for accuracy and work through title claims Maintain accurate...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is a position within the Marketing Operations team on the Marketing Content & Sales Enablement team. We are seeking a marketer or martech admin with experience supporting tools used by Marketing and Sales teams. In particular, this role will be responsible for the administration of a key sales enablement tool (including responding to support requests, evaluating new capabilities, and conducting long-term planning for the tool). Beyond that, this role will work closely with leaders and strategy leads in Marketing, Marketing Operations, Technology, and external vendors to implement capabilities which improve the efficiency and efficacy...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description This role provides portfolio oversight for the E&S/S Programs Planning Unit. Responsibilities include: Lead program-level profitability reviews and recommend actions on rate, non-rate, mix, and reinsurance. Own core pricing assumptions and methodologies for assigned programs, aligned to Reserving, Planning, and target CR / PLR. Build and maintain pricing and monitoring tools (rate/retention, AvE/AvT, segmentation) using BDX and internal data. Act as a strategic partner to Program Underwriting, CFO, and DDS, turning analytics into clear recommendations and supporting new program...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you! As a Supervisor, Technician Facility Maintenance, you will lead a team responsible for...

The salary range for this job posting is $108,812.00 - $174,099.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. As Director, Premium Audit Operations, you will guide a high-performing team, influence enterprise initiatives, and drive continuous improvement across field, phone, and mail audit functions. This is an opportunity for a strategic and technically skilled leader to partner with key stakeholders, optimize vendor relationships, and elevate audit quality and efficiency. We are open to hiring at either a Director or AVP level depending on candidate qualifications. The compensation range posted is for the Director level job role...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide Building Operations role supporting facility and infrastructure performance through a structured four 10‑hour shift schedule. Responsibilities include daily operation, monitoring, and troubleshooting of building systems with a strong emphasis on utilizing and maintaining the Building Automation System (BAS) to ensure optimal HVAC performance, energy efficiency, and occupant comfort. Job Description Summary Providing a safe, comfortable and reliable work environment to cultivate innovation and...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you a highly skilled Electrician? Join Nationwide today! Job Description Summary Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you! As a Technical Specialist,...

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. We are seeking a Senior Consultant with a proven track record of activating Voice of the Customer insights with business leaders to influence priorities, shape decisions, and drive measurable improvements in the customer experience, moving beyond reporting insights to partnering with the business to define actions, build alignment, and ensure feedback leads to meaningful change. They will also bring thought leadership in Voice of the Customer and customer research, helping evolve how we listen, analyze, and act on feedback across...

Description Summary: The Senior Product Manager has responsibility for the design, development, and marketing of  products for one or more divisions, product lines, or market segments.  Duties and Responsibilities: Work closely with the Group Product Manager to manager, monitor, and enhance Enterprise Payments products and services Reviews and modifies existing products to maximize profitability and meet customer needs.  Oversees tasks associated with new product development and works with business units to introduce and sell the product on an ongoing basis.  Work with the Group Product Manager to d evelop and oversee the production of marketing materials, advertisements, direct mail, and/or other communications.  Evaluates products and recommends changes in the product or marketing strategy. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Mondays & Wednesdays) per week. Remote internal associates may also be considered. The Cyber Security Operations Center’s Innovation and Integration (CSOC-INI) team transforms emerging ideas into secure, production-ready capabilities that advance cyber defense. Across agentic solutions, modern application engineering, platform foundations, and security data engineering, we...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The NF Integrated Digital Services team is seeking a detail-oriented Software Engineer with advanced Java, SQL and AWS infrastructure skills to support eB2B systems. eB2B enables critical business processes for the Annuities, Life Insurance, and Retirement Solutions lines of business, ensuring Firms and Advisors can issue new business and service their customers efficiently. As a Software Engineer on the eB2B team, you will play a critical role in supporting the eB2B Run Team by managing infrastructure tasks,...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Mondays & Wednesdays) per week. Remote internal associates may also be considered. The Cyber Security Operations Center’s Innovation and Integration (CSOC-INI) team transforms emerging ideas into secure, production-ready capabilities that advance cyber defense. Across agentic solutions, modern application engineering, platform foundations, and security data engineering, we...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide is hiring a Sr Actuary, P&C Reserving to join the General Liability and Umbrella Reserving team. This group sits within Nationwide’s P&C Commercial Lines and NWAG organization and plays a critical role in supporting profitable growth and long-term financial strength across the enterprise. This is a high-impact Sr Actuary role, with leadership responsibility, as well as visibility to actuarial and business leadership. It offers the opportunity to own meaningful reserving work, influence decisions across Commercial Lines and NWAG portfolios, and help advance how the organization uses...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is responsible for supporting the financial statement preparation and management of internal business partner relationships, including (but not limited to) the following: GAAP Investment/Derivative Disclosures and Policies, Statutory disclosures for both P&C and NF entities, General, Supplemental and Separate Account Interrogatories for Statutory Reporting, Support Investment Controllership and other areas requiring disclosure assistance. Additionally, this role will assist in implementing continuous improvement project opportunities within reporting and providing ongoing ad-hoc support for...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Mondays & Wednesdays) per week. Remote internal associates may also be considered. The Cyber Security Operations Center’s Innovation and Integration (CSOC-INI) team transforms emerging ideas into secure, production-ready capabilities that advance cyber defense. Across agentic solutions, modern application engineering, platform foundations, and security data engineering, we...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Mondays & Wednesdays) per week. Remote internal associates may also be considered. The Cyber Security Operations Center’s Innovation and Integration (CSOC-INI) team transforms emerging ideas into secure, production-ready capabilities that advance cyber defense. Across agentic solutions, modern application engineering, platform foundations, and security data engineering, we...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office. Remote internal associates may also be considered. Nationwide is looking for a Technology Operations Analyst to join the Nationwide Technology Operations Enterprise Command Center (ECC). Training/onboarding will be 7:30 am ET – 4:00 pm ET (45min lunch) for first 6 to 8 weeks On shift hours will be Sunday, Monday, Tuesday 7:30 am ET to 8:00 pm ET, three days in a row (37.5...