76 customer service team lead jobs found in Columbus

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Service Experience Enhancers Journey Experience Team (SEE JET) is focused on testing and deploying new digital capabilities supporting financial professionals, firm partners and members within our life insurance post issue business. The JET is a dedicated, cross functional team made up of business, technology and user experience representatives to support digital product discovery, journey mapping, prototype design and implementation to drive key business outcomes over the next several...

Description Summary: The Senior Manager, Enterprise Data Catalog leads the strategy, execution, and continuous evolution of Huntington’s enterprise data catalog product, powered by the Alation platform. This leader is responsible for positioning the data catalog as the enterprise knowledge layer that enables trusted data discovery, business context, governance, operational scale, and AI readiness across the organization. This role will lead a team of product capability leads and analysts responsible for planning, delivering, and continuously enhancing catalog capabilities that drive adoption and measurable business value. The Senior Manager will bring strong hands-on experience with Alation, scaled agile product management, team leadership, and solution-oriented delivery. This leader will be accountable for defining the product roadmap, prioritizing feature releases, structuring the team for scale, and driving...

Description This position can be located anywhere within the Huntington Bank corporate office footprint. Summary: The Section Manager 2-Operations OPS will lead Garnishment Court Order Processing Team. Manages through section supervisors and/or subordinate managers, multiple functions or an area which is comprised of professional and clerical staff. Duties and Responsibilities: Lead Records & Statements and Deposit Verification Teams Implements new policies and procedures to make the area more efficient and in compliance with corporate and regulatory requirements. Acts as a liaison with other departments and/or divisions. Resolves issues that are strategic, or compliance related. Completes strategic planning and budget for the area. Monitors, analyzes and reports on the area productivity to senior management. Establishes quality of service level for the area. Performs other...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Summary: The Mission Critical Project Coordinator is responsible for overseeing the daily operations, maintenance, and reliability of critical infrastructure systems in the facility. This role leads a team of technicians and contractors in maintaining uninterrupted operation of electrical, mechanical, HVAC, network cabling and backup power systems that support 24/7 mission-critical operations. This position ensures all maintenance activities are performed safely, efficiently, and in compliance with...

Description Summary The Senior Project Manager leads the delivery, testing, adoption, and continuous improvement of AI-enabled and strategic business initiatives that drive measurable value. This role leverages knowledge of AI and Generative AI technologies, prompt engineering and workflows, AI testing and validation, data quality, and process optimization to translate business needs into effective solutions. Working across business and technology teams, the Senior Project Manager manages project scope, schedule, budget, risk, and stakeholder engagement while ensuring responsible AI implementation, successful organizational adoption, and achievement of business objectives. The ideal candidate demonstrates strong leadership, critical thinking, and a continuous learning mindset to drive innovation, operational efficiency, and customer-focused outcomes. Duties and Responsibilities Partner with business...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Description The Managing Director, Captive Insurance Banking, is part of the Global Specialty Products team. This role focuses on business development and client relationship management in the captive insurance space. The Director will pursue new client relationships, deepen existing client relationships, work with internal referral sources such as corporate bankers and build relationships with key external referral sources and other market constituents through consultative selling and introductions to appropriate bank partners, primarily in the letter of credit division, trust department and treasury management organization. Duties and Responsibilities: Critical focus on pursuing and winning new client relationships in the Captive Insurance Banking space, consistent with target market criteria and risk tolerance. Manage a portfolio of Captive Insurance Banking clients with the responsibility of deepening the...

Description Job Title : IS Technical Specialist (Application Architect) Organization Name : The Huntington National Bank Department Description The Huntington National Bank 7 Easton Oval Columbus, OH 43219 Detailed Description Design and maintain the Customer MDM Application Roadmap, including goals, patterns, and technologies. Develop and deliver Architecture Products such as Solution Approaches, Recommendations, and Technical Roadmaps tailored to banking data needs. Align application architecture with Enterprise Architecture and regulatory standards (e.g., KYC, AML, GDPR). Provide high-level estimates for solution efforts and integration complexity. Serve as a technical authority on customer data architecture, including logical and physical data modeling, SQL optimization, and data stewardship practices. Guide development teams on API design, event-driven architecture, and integration patterns for...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you a highly skilled Electrician? Join Nationwide today! Job Description Summary Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you! As a Technical Specialist,...

The salary range for this job posting is $55,132.00 - $138,790.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. This is a remote role and ideal candidates will reside in Central Ohio. This position requires travel primarily throughout the state of Ohio. This position will include a company vehicle and will report to a Regional Vice President, Personal Lines. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the...

Description Huntington is accelerating a client‑centric digital transformation across the Commercial Bank. Digital is a core enabler of our growth strategy, powering modern, intuitive, and data‑driven experiences for our clients and colleagues. The Digital, & AI Transformation Director is a high‑impact leadership role within the Commercial Digital organization and a key architect of our digital and AI strategy. This leader will drive innovation, shape the strategic roadmap for digital, data, and AI integration, and champion a client‑centric transformation across the Commercial Bank. The successful candidate will: Set and execute a bold vision for integrating AI, data science, and automation across all Commercial Banking client and colleague experiences. Lead cross‑functional workstreams across product, technology, marketing, and operations to deliver measurable business outcomes. Serve as a strategic...

Description The Automation Developer Analyst requires an aptitude to learn or a proficiency in test automation tools, functional testing, regression testing, integration testing and understanding of TDD and ATDD. The Automation Developer must have the ability to translate user stories and design specifications into quality automated test cases. To be successful the candidate must be driven and well-organized, with strong learning and training abilities. It is essential for the individual to be self-motivated and tenacious, thrive in a collaborative, fast-paced environment, and complete tasks to agreed schedules. This resource must also have a solid background and understanding of industry standard automation and manual testing, quality assurance methodologies and automation solutions. The Scrum Team will look to this individual to assist in software releases on an on-going basis and coordinate the tasks and...

Encova Insurance is seeking a dynamic Vice President, Claims - Commercial Liability, Complex Injury and Litigation to join our Columbus, Ohio corporate office team. This high‑impact executive role requires residency in the Columbus, Ohio area to support in‑office collaboration and leadership. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Looking to take your sales career to the next level?  Join America’s most trusted brand with over 100 years of service as an Insurance Sales Agent—no insurance background required. If you have strong-proven sales skills and the drive to succeed, we’ll provide the training and support you need to launch a rewarding career. What we offer: Competitive base pay + uncapped commission + performance bonuses o    Average annual earnings $57,000-$87,000+ o    Unlimited commission potential ·          Elevated commission payout (first 15 months) o    Supplemental Pay paid monthly ·          Additional $200/week for months 0-2 ·          Additional $150/week for months 3-4 ·...

Description Summary: The Business Card Product Director has leadership responsibility for business card portfolio management including analytical evaluation, strategy development, program execution, and profit optimization. Duties & Responsibilities: P&L responsibility for the Business Card portfolio Responsible for analysis of the business credit card portfolio including identifying market trends, risks, and opportunities to drive profitable growth. Reviews and modifies existing credit card product features and benefits to maximize profitability and meet customer needs in changing economy. Evaluates product performance and recommend changes in the product or marketing strategy to optimize program performance. Accountable for risk management, compliance and audit performance for area(s) of responsibility whether a supervisor, manager or individual contributor. Partners with Marketing to ensure...

Description Summary: The Consumer Card Product Director has responsibility for P&L of the credit card portfolio management including strategy development, program execution, and profit optimization. Duties & Responsibilities: P&L responsibility for the Credit Card portfolio. Responsible for analysis of the credit card portfolio and identifying trends, risks, and opportunities to drive profitable growth. Reviews and modifies existing credit card product features and benefits to maximize profitability and meet customer needs. Works closely with Marketing to ensure effective communication of credit card product to customers and to improve portfolio metrics. Oversees all tasks associated with new program development working closely with key business partners (i.e. Marketing, Sales Ops, Phone Bank, Risk, Legal, Compliance, etc.) to introduce and sell the program on an ongoing basis.  Evaluates...

Description Summary: The IT Tech Analyst serves primarily as a project team member in the review of project, design, and technical deliverables. Duties and Responsibilities: Update and maintain technical documentation for projects and assignments using the appropriate tools and deliverables. Proactively researches, identifies, and resolves issues and/or code as necessary.      Participates in the implementation of software programs, platform solutions, etc. Participate in release activities and on-call rotations as needed.  Part of a team that is involved in code reviews and unit testing efforts.  Works with team to respond to and answer questions generated by internal IT teams.  Creates and maintains automated test scripts, system documentation, run books, and/or manuals. Performs other duties as assigned. Basic Qualifications: Bachelor's degree 1 year programming experience, or successful...

Description Summary: The Data Mastering Management Services team at Huntington is responsible for delivery of customer data and mastering services that interface with the customer database and present accurate and fit for purpose data to internal colleagues and customers.   In this Agile Developer position, the successful candidate will analyze and modify existing software/application programs or may write new programs to support user and management needs. Design, test, debug, document, and implement those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. Participates in formal and informal training programs. Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications.  Provides technical assistance in solving hardware or software problems....

Description Summary: The Commercial Loan Administrator Senior will demonstrate advanced understanding of the commercial and construction loan process and support high-profile customers with complex credit and construction loan structures. Is responsible for timely and accurate administration of loan servicing for assigned customers. This senior colleague is to possess strong critical thinking and analytical skills and have an ability to effectively negotiate. They will also be responsible to review and be the secondary approver of construction draws and funds movement transactions processed by other Commercial Loan Administrators. Duties and Responsibilities: Works with Loan Closing Specialists, Relationship and Portfolio Managers, pre- and post-closing, to review construction due diligence, evaluate the plan and cost review, identify and manage potential risk and issues for new construction loans. Obtain...

Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX)   The Sr Service Delivery Manager, Software. for the IT CLOCS Team will manage Information Technology including design, development, integration, and support of applications and staff and\or subordinate managers and supervisors that support Huntington’s Corporate Communications, Enterprise Risk, and Compliance teams, while helping to ensure consistency with company strategy and goals.    The candidate will assist in development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. The candidate is responsible for end-to-end technology project execution including resource planning. Contributes to financial transparency across IT (including initiatives and base operations) for the Business Segment(s)....