13 erc call center quality assurance analyst jobs found in Columbus

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Mondays & Wednesdays. We are seeking an experienced people-first leader to manage a team of Database Platform Engineers responsible for building, evolving, and supporting the foundational database platforms that power our critical business applications. This role is accountable for leading engineering execution, advancing platform reliability and scalability, and developing a high-performing team that...

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Leads product impact analysis for the Digital Member Hub (DMH), including Login, Registration, Preferences, and related capabilities. Partners closely with product management and cross-functional teams to define measurement strategies, synthesize VOC insights, and identify trends across the portfolio. Delivers strategic insights and recommendations, proactively guiding product decisions and influencing roadmap priorities to improve member experience and performance. The strong preference for this role is to be hybrid to the...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role sits within the Group Benefits Compliance organization, with a specific focus on supporting the Stop Loss and Group Health business. The position is designed for candidates with compliance experience in health-related insurance products, delegated operating models (e.g., TPAs), and state-level regulatory frameworks. The role requires an understanding of how regulatory requirements are operationalized across complex environments, including intercompany structures and shared accountability models, and is critical to ensuring...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Governance and Subsidiary Meeting Leadership Lead live meetings for subsidiary companies, including planning, preparation of governance materials, coordination with internal stakeholders, and management of follow-up items Advise on subsidiary governance requirements, annual corporate maintenance, and other entity-level legal obligations Handle day-to-day governance matters for assigned entities, including routine requests, governance documentation, and related legal support Regulatory and Annual Filing Responsibilities...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Role Summary The Operations Leader – Specialty Finance plays a critical role in supporting the operations platform of Nationwide’s Specialty Finance organization. Specialty Finance is a newer business for Nationwide, primarily providing credit protection for large institutional clients such as asset managers and banks. Operational processes span a wide range of activities, including policy data acquisition, premium collection, portfolio monitoring enablement, and claims support. This role is responsible for designing, managing, and enhancing operational processes that support Specialty Finance products...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The hired associate must reside within 35 miles of the following location: Columbus: One Nationwide Plaza, Columbus OH, 43215 Work schedule: 3 days in office, 2 days remote. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-SS1 Job Description Summary Do you have the desire to play a critical role in driving data-and risk-based business outcomes? Nationwide has been using data to serve our members and drive business outcomes for almost 100 years. Our industry-leading workforce has a collaborative...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The hired associate must reside within 35 miles of the following location: Columbus: One Nationwide Plaza, Columbus OH, 43215 Work schedule: 3 days in office, 2 days remote. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-SS1 Job Description Summary Nationwide’s industry leading workforce is passionate about creating data and business intelligence solutions that are secure, reliable, accessible, and efficient in support of our mission to provide extraordinary care. Nationwide embraces an agile work...

The salary range for this job posting is $55,132.00 - $138,790.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. This is a remote role and ideal candidates will reside in Central Ohio. This position requires travel primarily throughout the state of Ohio. This position will include a company vehicle and will report to a Regional Vice President, Personal Lines. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The hired associate must reside within 35 miles of the following location: Columbus: One Nationwide Plaza, Columbus OH, 43215 Work schedule: 3 days in office, 2 days remote. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. Experience in Actuary preferred. #LI-SS1 Job Description Summary Our team provides partner services related to Investment Management, Strategy and Asset Allocation. We create, maintain, and communicate asset allocation models to support and optimize product pricing strategies....

Description The Automation Developer Analyst requires an aptitude to learn or a proficiency in test automation tools, functional testing, regression testing, integration testing and understanding of TDD and ATDD. The Automation Developer must have the ability to translate user stories and design specifications into quality automated test cases. To be successful the candidate must be driven and well-organized, with strong learning and training abilities. It is essential for the individual to be self-motivated and tenacious, thrive in a collaborative, fast-paced environment, and complete tasks to agreed schedules. This resource must also have a solid background and understanding of industry standard automation and manual testing, quality assurance methodologies and automation solutions. The Scrum Team will look to this individual to assist in software releases on an on-going basis and coordinate the tasks and...

Description Summary: The QA Testing Analyst Lead role for the IT Commercial Technology group, will be responsible for manual testing and act as project test lead for multiple projects.   This includes planning and coordinating the testing as well as creating and executing test strategy documents for projects impacting systems in the Commercial Operations areas. This role requires experience in System Integration Testing (SIT), DR and User Acceptance Testing (UAT). Incumbent will be responsible for multiple, concurrent testing efforts as needed. Coordination with project resources is critical (test analysts, project managers and business SME's will be key). Duties & Responsibilities: Create Test Strategy/Plan Document (working closely with Development team, SME's and Business to ensure full coverage of acceptance criteria to be met during testing). Create Systems Integration test cases and test scripts....

Description Summary: The QA Testing Analyst Lead role for the IT Commercial Technology group, will be responsible for manual testing and act as project test lead for multiple projects.   This includes planning and coordinating the testing as well as creating and executing test strategy documents for projects impacting systems in the Commercial Operations areas. This role requires experience in System Integration Testing (SIT), DR and User Acceptance Testing (UAT). Incumbent will be responsible for multiple, concurrent testing efforts as needed. Coordination with project resources is critical (test analysts, project managers and business SME's will be key). Duties & Responsibilities: Create Test Strategy/Plan Document (working closely with Development team, SME's and Business to ensure full coverage of acceptance criteria to be met during testing). Create Systems Integration test cases and test scripts....

Description Summary: Provide automation solutions for applications encompassing both test and task, driving projects to delivery with automation and assisting in the automation of both data & environment. Top Skills and Duties: Proficient in test automation tools, functional testing, regression testing, integration testing, and understanding of TDD and ATDD. Translate functional requirements/design specifications into quality automated test cases. Must be driven and well-organized, with strong learning and training abilities. Must be self-motivated and tenacious, thrive in a collaborative, fast-paced environment, and complete tasks to agreed schedules. Must also have a solid background and understanding of industry-standard automation and manual testing, quality assurance methodologies, and automation solutions. Assist in software releases on an on-going basis and coordinate the tasks and activities of...