131 operations jobs found in Columbus

Description Summary: The Default Services Operations Specialist I provides "Simply the Best" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us! Duties & Responsibilities: Handles assigned daily work queues that consist of collector requests. Late Fee waivers Repossession Forms Payment adjustments Payment research Processes delinquency extensions/Issues delinquency letters to specific states Processes incoming and outgoing mail Handles email requests Handles auto modification applications Refers escalated accounts to manager Performs other duties as assigned Basic Qualifications High School Diploma or GED required 1-3 years of work experience in a processing type function. Preferred...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is responsible for leading and managing a highly technical operations team to ensure outstanding service for internal and external partners across both the Emerging Markets and Government/Institutional sectors. Key Responsibilities: Manage vendor relationships Identify process improvements Provide coaching and feedback Respond to service issues to maintain high client satisfaction Ideal Candidate: Experience with establishing and maintaining inbound payroll/census...

Description Job Summary: Modifies existing software/application programs, which are typically more complex in nature, or writes new programs to support user and management needs. Designs, tests, debugs, documents, and implements those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. May serve as project leader in the development of automated systems or procedures. Provides direction and training to other team members. In this role, the successful candidate will design develop, test, integrate and support Robotic Process Automations using Blue Prism and other technologies. The selected candidate will: • Design, develop, unit test and integrate RPA solutions • Participate in requirements definition • Complete proof of concepts • Work with outside vendor teams • Provide development estimates...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: This position is open to working remotely in the United States. #LI-MM1 Job Description Summary Are you a critical thinker and a skilled Business Transformation leader? If so, you might be the right person to lead the strategic design and transformation of business capabilities within our Commercial Lines and E&S/Specialty division. This executive will play a pivotal role in enhancing digital capabilities and driving enterprise-wide...

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Nationwide is seeking a Manager, UX Design & Research Operations to lead the operational backbone of our design and research practice. This role is critical to scaling user experience excellence across Nationwide’s digital ecosystem, ensuring that our design system and research operations deliver consistent, accessible, and high-quality experiences for our UX designers and researchers, as well as our Technology partners. As the leader of the Nationwide design system delivery team, you will drive operational rigor, foster...

Description Summary:   The Segment Risk Specialist Sr works with the Segment Risk Manager in the administration of the corporate risk management program and the business segment(s) to identify key risks and controls and develop and conduct testing of those controls.  Duties & Responsibilities: Responsible for Policy/Controls and Process Documentation. Perform the risk and control self-assessments. Develop, maintain and continually enhance a proactive operational and regulatory risk management program and related initiatives. Identify, assess, communicate and implement regulatory issuances. Ensure the timely completion of all testing requirements in accordance with guidelines. Lead the business segment in the timely remediation of issues. Help foster a risk awareness culture in the business segment. Provide the business segment with sufficient information to ensure proper oversight. Help to...

Description Summary: The Mortgage Sales Manager manages all aspects of mortgage branch/production line, including staff and customer issues, products and policies, operations and administration.   Duties & Responsibilities: Achieves management objectives for profit, volume, quality, compliance, bank cross sell, etc Coaches, counsels, develops work schedules Establishes/communicates group strategy Adheres to bank policies and procedures and complies with legal and regulatory requirements Follows, or in some cases establishes, as required, effective controls and processes to ensure risks are measured, monitored and controlled and compliance requirements are adhered to on an on-going basis Keeps abreast of risk related changes that may impact assigned work functions and processes Performs other duties as assigned. Basic Qualifications: Bachelors Degree or equivalent work experience Minimum 3...

Description This Process Administrator II position is an elevated role for colleagues demonstrating exceptional performance and behaviors in the Floorplan Operations Process Administrator position. This position follows department procedures and management guidelines to complete quality reviews to ensure that specified transactions within the Datascan system is completed efficiently and accurately with a credit action. The Process Administrator II position performs a critical risk management function as it helps ensure accuracy of customer invoices, accrual of proper interest due, settlement with bank participants, and the setting up of beneficiary details associated with funds movement. Duties and Responsibilities: Performs primary quality review of key Floorplan transactions and customer loan structure and loan account set-ups. Quality reviews are subject to agreed upon SLA’s and address a primary risk...

Description CRB Operations – Data Analytics team is looking for a Business Analyst who will provide support via the creation, maintenance, and analysis of reporting. Colleague will be called upon to communicate to all levels of Corporate Operations data analytics recommendations and related changes for process or reporting enhancements.   Duties & Responsibilities: Experience with Access, Excel, Tableau, Macros, SharePoint, and Power Apps Source data from various systems/platforms and create effective data analytics Create effective reporting using a plethora of data sources, analysis, and visualization tools Aptitude for identifying data improvement opportunities and solutions Ability to work independently, setting requirements, and prioritizing multiple assignments to meet quality standards and goals Communicates clearly through both verbal...

Description Summary: The Market Execution Leader plays a critical role in enabling excellence across a large retail banking market. This leader drives consistent execution of strategic priorities, sales and service behaviors, operational routines, and performance outcomes across all branches in the market. By providing scale, structure, and insights, the Market Execution Leader enhances the effectiveness of the Market Retail Executive and ensures alignment across teams, tools, and initiatives. Duties and Responsibilities: Performance, Sales & Growth  Lead execution of sales strategies and key performance priorities across the market’s retail branches. Monitor market‑level performance metrics, identify trends, and translate insights into targeted actions. Drive productivity and help ensure consistent adoption of sales processes, client engagement practices, and growth initiatives. Partner with branch...

Description Summary: The IT Tech Analyst is expected to provide technical and engineering expertise for the Cyber Security Department. The successful candidate will need to demonstrate their expertise on provisioning, supporting, and ongoing maintenance of Cyber Security operating platforms, applications and services.  The Cyber Security Engineer is responsible for providing and implementing the technological solutions and configurations that are in alignment with the overall enterprise cyber security strategy and objectives. Duties & Responsibilities: Participate in the design, implementation, and delivery of Cyber Security applications and appliances, including NGFWs, IDS/IPS, Anti-virus, Web Application Firewalls, etc. Participate in the day-to-day operations and maintenance of the security engineering team and associated appliances. Responsible for developing and maintaining cyber security...

Description Summary: We are looking for a seasoned and accomplished Tech Lead to join our Commercial Banking IT team. This role is ideal for a hands-on technologist who thrives in a fast-paced environment and is passionate about building scalable, secure, and high-performance applications that support critical banking operations. This role requires strong critical and logical thinking skills to solve complex problems and make effective technical decisions. As a Tech Lead, you will guide a team of developers, collaborate with cross-functional stakeholders, and drive the design and implementation of enterprise applications using Java (Spring Boot), API Development and SQL expertise. You will play a key role in modernizing legacy systems, integrating with enterprise platforms, and ensuring compliance with financial regulations. Duties and Responsibilities: Analyzes, designs, and develops systems based upon...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.   This role will   work   a hybrid schedule coming into the Columbus, Ohio office 2 days per week.   Are you a cloud engineer looking to expand your skills into cloud security or   multi- cloud   engineering? Nationwide’s Cloud Security Engineering team is seeking a   hands-on   technologist who enjoys learning, building, and solving complex problems across cloud platforms. If you have experience with   any   major cloud technology (Azure, AWS, GCP, Kubernetes, etc.) and want to...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking an operationally strong engineering leader who will lead: the NF Web Platform (ISC/SSC) critical to servicing members and distribution partners the NF Digital Marketplace team with the vision of making it amazingly easy for our partners to discover and consume our digital and data products and to meet them where they are. This role is central to the Partner Ecosystem technology priority , with high visibility across NF business and technology leadership The ideal...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Description Data Governance COE Director – Data Safety and Controls Job Code  8200 Job Description Summary: We are seeking an experienced Data Governance COE Director to lead enterprise data governance and safety and controls initiatives. This role provides strategic leadership and program oversight to ensure data is managed ethically, securely, and in compliance with regulatory requirements. The Director will drive maturity across core capabilities, embed accountability, and enable the organization to confidently leverage data as a strategic asset.  Duties and Responsibilities: Provide strategic leadership for an enterprise program that advances data governance and protection capabilities across the organization Define the multi‑year roadmap, operating model, and success measures for data governance and privacy maturity Establish program governance, funding plans, resourcing, and cross‑functional...

Description The Capital Markets Digital Product Senior Manager is responsible for the overall digital strategy and delivery of the technical roadmap. The Capital Markets business strategy beccomes a set of multiple strategic initiatives. Initiatives are broken down to defined EPICs and features and may manage a team of Digital Product Owners. This position collaborates with Capital Market business segment leaders and stakeholders accross the organizaton, including technology, operations and Legal, Risk and Compliance, to obtain approval on all features and participates in architecture reviews to ensure features are properly defined and approved for execution.   Duties and Responsibilities: Identify Capital Markets business challenges and opportunities for improvement using data analytics, as well as customer/colleague feedback and pain points. Understand Capital Markets complex processes and systems...

Description The Digital - Principal SRE (AI Engineer) role is a position that blends expertise in artificial intelligence, machine learning, and reliability engineering. This professional is responsible for designing, deploying, and maintaining AI-driven solutions while ensuring the reliability, scalability, and performance of digital platforms and services. The ideal candidate will work closely with Digital SRE engineers, data scientists, DevOps, and operations teams to deliver robust, efficient, and automated systems that support business goals. Job Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters. This role typically reports to the Head of Digital SRE and may involve on-call responsibilities. The position provides opportunities to work on cutting-edge AI solutions, collaborate with cross segment teams, and drive reliability for...

Description Job Description Summary The Digital Site Reliability Engineer (SRE) - GCP Cloud Adoption Engineer is responsible for facilitating the migration, adoption, and optimization of Google Cloud Platform (GCP) services within the organization. Job Description Summary: This role combines deep expertise in cloud technologies with a strong focus on reliability, scalability, and automation, ensuring that digital services are robust, efficient, and aligned with business objectives. The engineer will work cross-functionally with development, operations, and security teams to implement best practices and drive innovation in cloud infrastructure Duties and Responsibilities: Cloud Adoption Strategy: Collaborate with stakeholders to develop and execute strategies for adopting GCP services, including migration planning, architecture design, and implementation. Reliability Engineering:...

Description Job Summary: As a Treasury Management Advisor III - Corporate Healthcare, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation. In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations. Duties & Responsibilities Strategic...