38 area customer experience specialist jobs found in Columbus

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Agent Specialist (Direct Auto Insurance is an Allstate Business) is responsible for the profitable growth and attainment of business goals by driving new business sales and understanding customers’ needs to build rapport and trust. This position drives sales and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join a fast-moving, highly collaborative marketing team driving growth and engagement across Nationwide’s Retirement Solutions business .   As a Marketing Management Specialist,   you’ll   help shape go-to-market strategies, elevate Plan Sponsor experiences, and bring innovative product and digital solutions to life for some of the largest   retirement programs in the U.S. This role is perfect for a strategic storyteller who loves simplifying complex topics, managing impactful campaigns, and partnering across the organization to deliver measurable results that make a real difference in the financial futures of   retirement plan participants....

Description Detailed Description Support the IT Branch and Contact Center Technology teams, in the analysis and interpretation complex data from various sources, including Snowflake for data warehousing and analytics. Design, implement and operate comprehensive data warehouse systems using AWS and Athena to balance optimization of data access with batch loading and resource utilization factors to support analytical needs. Extract structured and unstructured data from multiple sources (Relational /Non-relational/No-SQL database) to construct complex analyses. Map data between source systems, data warehouses, and data marts. Create data models and business requirement documents. Verify the structure, accuracy, or quality of warehouse data. Develop and maintain interactive dashboards and reports using Tableau for data visualization. Perform continuous process improvement and analysis in current technical environment....

Description Job Description Summary The Treasury Management Service & Onboarding (S&O) Commercial Card Manager is responsible for leading a high-performing, client-facing team that delivers the full lifecycle of commercial card services, including implementation, onboarding, client training, servicing support, and operational maintenance. The role provides strategic oversight of all Commercial Card delivery processes, ensuring excellent client experiences, adherence to business and risk controls, scalability of operating practices, and alignment with enterprise priorities. The Commercial Card Manager partners closely with Sales, Product, and Risk to ensure pipeline visibility, capacity forecasting, execution readiness, and strong controls. This role is accountable for customer experience outcomes, training quality, operational SLAs, and overall team performance. The manager drives continuous improvement...

Description Job Summary: As a Treasury Management Advisor III - Corporate Healthcare, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation. In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations. Duties & Responsibilities Strategic...

Description Job Summary The Treasury Management Customer Experience Specialist II within the Commercial Card team plays a pivotal client-facing role supporting commercial clients, sales partners, and technical contacts. This role owns end to end implementation, onboarding, technical training, and ongoing service for Commercial Card programs and integrated payments solutions.  The Specialist provides high level servicing and research support for Commercial Card and integrated payables products, prioritizes and resolves complex issues, and drives timely execution of project milestones through disciplined implementation management. Strong working knowledge of virtual cards, supplier payments, AP automation, and vendor portal configuration is essential. Key Responsibilities: Client Relationship Management : Build and maintain strong client relationships for Commercial Card and Integrated Payments solutions,...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. About Nationwide: Nationwide is a leader in Financial Services and Insurance, and we’re looking for team members who want a challenging, rewarding, and meaningful career. About Finance Controllership: Our team thrives on innovation, problem‑solving, collaboration, and continuous learning. We focus on efficient business processes, strong data management, and accurate financial reporting to support our customers and policyholders. Controllership is a technology‑enabled, digitally focused organization that offers a dynamic and respected career path. We’re seeking individuals with accounting...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. This role will be filled in a hybrid capacity, with collaboration taking place in one of our office locations in Columbus, OH, Scottsdale, AZ, or Des Moines, IA. Guidewire Software Engineer (Specialist, Software Engineer) This role supports the PLS Sales and Servicing Value Stream. The Sales and Servicing team is experiencing growth, with a focus on the...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Owns full P&L oversight for the business unit, leading quarterly forecasting, monthly reporting, and long-term strategic planning to drive profitability and sales growth. Responsible for driving strategic alignment across business and financial leadership. Serves as the financial storyteller for the business unit, translating complex performance drivers into clear, actionable narratives tailored to audiences ranging from associates to senior leadership. Partners with financial and business unit leadership to drive cross-functional strategic initiatives, including technology investments,...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The NF IDS Sales & New Business architecture team is looking for an architect to help support our Salesforce application area.  This is a pivotal role and will require strong communication skills as well as depth and breadth of knowledge across the Salesforce ecosystem.  Experience with leveraging AI tools with Salesforce capabilities is a plus. This role will work a hybrid schedule coming into the Columbus, Ohio or Des Moines, IA office 2 days per week on Mondays & Tuesdays.  #LI-AZ1...

Description The Treasury Management Service Specialist for Specialized Products has a pivotal role, providing direct support for clients, sales partners, and technical contacts working with specialized products including, but not limited to eBill Present & Pay, Integrated Receivables, and Print & Mail. This role involves ownership of product implementation tasks, establishing goals and milestones throughout specialized product implementations, and tracking progress. The specialist is responsible for servicing and research related to specialized products, identifying and prioritizing issue resolution, and ensuring adherence to timelines and achievement of milestones through a disciplined approach to implementation, service, research, and issue resolution. Key Responsibilities: Client Relationship Management: Develop and manage strong relationships with clients utilizing Huntington’s Specialized...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a hybrid position located in Columbus Ohio and you will be required to come into the office two days per week.  This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-CA1 #nationwidefinance #controllership #p&caccounting Job Description Summary Do you want to invest in yourself and thrive in an environment of innovation, problem solving, collaboration and learning? If you’re prepared to work in a technology-enabled, digitally-focused organization, where Controllership is a captivating and...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week on Mondays & Tuesdays. Retirement   Solutions Technology team is   seeking   a highly motivated and highly skilled   developer   for a team of software engineers for the RSC and   DCdirect / RPLink   applications that support   the   Retirement Solutions Line of Business.  RSC is an externally facing web   application   and   DCdirect / RPLink   is a record-keeping application....

Description This role will be onsite at our Gateway office in Columbus, OH or an office location in: Covington, KY, Akron, OH, Flint, MI, or Detroit, MI. Summary: As a Consumer Direct Loan Originator, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to...

Description Job Summary: As a Treasury Management Advisor III - Corporate, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation. In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations. Duties & Responsibilities Strategic...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Work Arrangement: This role follows a hybrid schedule and requires in-office presence in Columbus, Ohio two days per week. Location Requirement: Candidates must be based within a commutable distance to Columbus, Ohio. Work Authorization: This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the STEM OPT Extension program. Nationwide Personal Lines Solutions is looking for an experienced developer to join the Underwriting team, supporting our...

Description Summary:    The Payment Support Specialist is responsible for managing client relationships and supporting the end-to-end payment experience, including platform setup, client and payee training, and ongoing support.  This role serves as a key liaison between client and the Product team, ensuring client feedback, issues, and enhancement opportunities are effectively communicated and addressed.  Key responsibilities include managing tenant and case support, monitoring client activity and payment success metrics, providing invoicing, and billing support, and advocating for continuous improvements to the client experience.  This role also involves completing ad hoc reporting, supporting rebate reconciliation, and assisting with operational and product-related initiatives as needed.  Successful candidates will demonstrate critical thinking, problem-solving, attention to detail, analytical and strategic...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.   This role will   work   a hybrid schedule coming into the Columbus, Ohio office 2 days per week.   Are you a cloud engineer looking to expand your skills into cloud security or   multi- cloud   engineering? Nationwide’s Cloud Security Engineering team is seeking a   hands-on   technologist who enjoys learning, building, and solving complex problems across cloud platforms. If you have experience with   any   major cloud technology (Azure, AWS, GCP, Kubernetes, etc.) and want to...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Purpose of the Buy Desk The Procurement Buy Desk is a centralized, intake‑driven function that manages defined, repeatable purchasing activities on behalf of business partners to ensure compliance, speed, and value. When accountable for the Buy Desk, the Director: Owns the overall strategy, design and performance of the Buy Desk within Procurement, ensuring alignment with category strategies and enterprise procurement policies. Establish a clear operating model for the Buy Desk, including services...

Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters.  Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications.  Provides technical assistance in solving hardware or software problems.  Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington.  May assist with identifying training needs or with training of less experienced staff.  May serve as project leader for specific projects. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree or related experience. 5+ years of related experience or an additional 4 years of related work experience may be considered Dev lead experience, Small...