49 contact center customer care associate jobs found in Columbus

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is eligible to work anywhere in the Lower 48 States. This is an H.99 band role. #LI-COLE Job Description Summary Our team works to elevate opportunities to expand the reach of our annuity distribution. We’re as much about creating and designing the strategic path forward, using all of the tools and resources we have, as we are about building and growing profitable, sustainable relationships. If you are creative, accountable and motivated to meet and exceed sales goals, we...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Sr Consultant, General Liability Pricing (Agribusiness & E&S) - REMOTE If you’re a P&C actuarial professional looking to own a portfolio, influence general liability pricing strategy, and work with modern tools in a highly collaborative environment, this role is designed for you. Own a High-Impact Portfolio Take lead actuarial responsibility for one of Nationwide’s portfolios, driving pricing strategy for a complex, growing book of business. Serve as the primary actuarial contact and spokesperson for your portfolio with underwriting, product, finance, reserving, and...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Sr. Analyst – Personal Lines Pricing Role Overview: Perform complex mathematical and quantitative analyses for P&C products, participate in rotation program, and develop actuarial methodologies. The ideal candidate will have: Ability to learn new pricing techniques in a fast-paced environment Strong organizational skills Effective communication skills with a professional presence Problem solving, innovation, working in a team environment and speed to action Key responsibilities of the role will include: Generating actuarial pricing analysis alongside Pricing...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Role Overview If you are early in your actuarial career and looking for a role that offers strong development, business visibility, and exposure beyond traditional reserving work, this could be an excellent opportunity. This role sits on our E&S Specialty Reserving team and is part of Nationwide's P&C Actuarial Rotation Program. In this position, you will perform complex mathematical and quantitative analyses, build foundational reserving and actuarial skills, and develop your ability to apply actuarial methodologies in a business setting. You will work with modern tools, help build diagnostic...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Summary The Tax Director is responsible for leading the company’s sales and use tax and personal property tax functions, with accountability for compliance, planning, legislative monitoring, and audit management. This role provides strategic and technical leadership to help ensure tax obligations are met accurately and timely, tax positions are well supported, and tax risks and planning opportunities are identified and addressed proactively. Key Responsibilities Compliance • Lead all sales and use tax and personal property tax compliance activities, including...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Summary: The Mission Critical Project Coordinator is responsible for overseeing the daily operations, maintenance, and reliability of critical infrastructure systems in the facility. This role leads a team of technicians and contractors in maintaining uninterrupted operation of electrical, mechanical, HVAC, network cabling and backup power systems that support 24/7 mission-critical operations. This position ensures all maintenance activities are performed safely, efficiently, and in compliance with...

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Product Owner Serve as a primary contact for mid- to high-level complexity initiatives for multiple internal clients across assigned lines of business Responsible for operational execution for specified Business Unit and Enterprise initiatives ensuring work is delivered on time and within budget constraints Use your natural curiosity to understand internal clients’ business areas, processes, drivers, goals, and challenges, matching those with Enterprise Customer Information Management technical solutions Readily distill...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. SEO and Search Leadership Role We are seeking a strategic, experienced search marketing leader to oversee Nationwide's SEO function while also leading our Paid Search and in-house Programmatic teams. This role requires deep expertise in SEO, strong cross-channel fluency, and the leadership presence to guide internal teams, agency partners, and senior stakeholders.   Core experience and expertise The ideal candidate brings deep, hands-on SEO experience and a strong understanding of how organic search supports broader marketing and business objectives. They should be able to set strategy, identify growth opportunities, translate insights into...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Specialist - Personal Lines Pricing Role Overview: Perform complex mathematical and quantitative analyses for P&C products, participate in rotation program, and develop actuarial methodologies. General Actuarial Support: Develop business relationships across multi-channel finance. Assist with transactional pricing and loss rating. Engage in data analysis. Must-Have Skills: Proficiency in actuarial methodologies and data analysis. Strong communication skills for presenting findings to technical and non-technical audiences. Experience with Microsoft Excel...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Technical Consultant – Personal Lines Pricing   Position Overview: We are seeking a highly skilled Actuarial Technical Consultant to join our personal lines pricing team. This role is crucial in supporting the pricing function by conducting state product reviews, providing risk segmentation and pricing recommendations, and assessing rate adequacy to promote financial success. The ideal candidate will bring new perspectives and innovative ideas to continue delivering high-level actuarial services to our business partners.  Key Responsibilities:   Conduct state product reviews and...

Description Summary: The Product Owner III is responsible for driving the sequencing, building, and evaluation of Features/solutions and delivering those solutions to customers for one to two product lines while serving as a subject matter expert for those lines. Duties and Responsibilities: Work collaboratively with Product Manager, Architect, and Agile team to ensure transition from Feature Definition to build. Drive focused attention on value delivery and drive a spirit of continuous improvement within teams. Ensure organization and occurrence of Story Mapping sessions. Lead walkthroughs of identified Features and scope ensuring understanding of vision/problem statement. Lead validation of Feature priority and implementation timelines. Create and assign cards to manage Feature Definition in the appropriate tools. Log open risks, issues, questions, and decisions against Features using the...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The hired associate must reside within 35 miles of the following location: Columbus: One Nationwide Plaza, Columbus OH, 43215 Work schedule: 3 days in office, 2 days remote. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-SS1 Job Description Summary Are you a problem solver and detailed oriented? If you can take initiative, use both your analytical and creative abilities to make sound...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The individual contributor role in the P&C Claims Legal, Property Center of Excellence, serves as a strategic legal advisor and thought partner to the auto, powersports and RV business, supporting complex, project‑specific initiatives within the physical damage and repair ecosystem that sit adjacent to auto, powersports and RV claim operations. This role is heavily involved in enabling strategy, innovation and AI related solutions. This ideal for a forward-thinking legal professional who is energized by ambiguity, cross-functional...

If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. Leads product impact analysis for the Digital Member Hub (DMH), including Login, Registration, Preferences, and related capabilities. Partners closely with product management and cross-functional teams to define measurement strategies, synthesize VOC insights, and identify trends across the portfolio. Delivers strategic insights and recommendations, proactively guiding product decisions and influencing roadmap priorities to improve member experience and performance. The strong preference for this role is to be hybrid to the...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a hybrid role with the team being in the Columbus, OH office Mon-Tues each week. This position is a backfill for an existing Sr Analyst, Quality Engineer role supporting Pension Risk Transfer (PRT) IT delivery. The role partners closely with product, engineering, and business stakeholders on an agile team to ensure high-quality, secure, and reliable delivery across PRT applications and integrated business processes. The ideal candidate will bring hands-on experience with test planning, test design, test...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. If you are passionate about turning complex data into meaningful, consumable, and well-governed information that supports decision making, then we have a great opportunity for you. As a member of the Enterprise Data Office, the Data Designer works closely with business stakeholders, Dev Line partners, Data Architects, platform owners, and other internal teams to identify analytical needs, evaluate source data, and design the data structures, mappings, and visualizations needed to support business outcomes....

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Consultant – Pension Risk Transfer Pricing - REMOTE If you are a pension actuary or Pension Risk Transfer pricing professional looking for a role where your experience will matter immediately, this is an opportunity to step into specialized, high-impact work on a growing team. This position supports Nationwide’s Pension Risk Transfer pricing function, with a strong emphasis on complex bids, including deferred-life cases, and is especially well suited for candidates coming from pension consulting or related PRT environments. In this role, you will be a core member of the pricing...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Specialist, Technology Analyst will support the All-Wheel Drive (AWD) line within Nationwide. This role will support the AWD application and primarily focus on build efforts for the AWD IT team within Claims & Shared Services (CSS) BSA's. AWD supports a broad range of business areas across Nationwide, including Personal Lines, Commercial Lines, Claims, Money Services, Trial Division, Underwriting, and others. The team helps business partners manage and improve workflow processes within their areas. This...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are looking for a motivated Specialist, Data Analyst who is passionate about turning data into clear, actionable insights that improve business decisions and create value. In this role, the individual will help translate business needs into practical data solutions, strengthen data quality and reporting, and partner across teams to deliver secure, reliable, and efficient outcomes. The ideal candidate is energized by solving problems, working collaboratively, and using modern analytics and AI-enabled...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Location: Preferred location is Columbus, OH; however, this role is available to remote candidates as well. Remote or hybrid candidates with the desired experience will be considered. This role will serve as referral underwrit ing leader   for complex Global Property and Casualty ,   Middle Market multinational accounts   sourced by N2G , a joint venture created by two insurance powerhouses: Nationwide Mutual Insurance Company (Nationwide®) and...