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Full Time 48
Columbus contact center customer care associate Ohio

48 contact center customer care associate jobs found in Columbus, OH

Nationwide
10/20/2026  
Sr. Consultant, FinTech (Annuity)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The role serves as Nationwide’s subject-matter expert on the annuity advisor ecosystem, with a focus on the Registered Investment Advisor (RIA) and their technology ecosystem, while connecting business leaders, wholesalers, advisors, RIAs, custodians, FinTech platforms, outsourced insurance desks, and technology partners. The role evaluates market and competitor capabilities, translates advisor and business needs into secure, scalable technology solutions, and guides partner relationships through...
Nationwide Columbus, OH Full Time
Nationwide
10/11/2026  
Summer 2027 Personal Lines Claims Intern
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care. The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all...
Nationwide Columbus, OH Full Time
Nationwide
10/07/2026  
Director, Technology Project Management (Annuity Modernization Program)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Director, Technology Project Management (Annuity Modernization Program) Location: This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days per week. Remote internal associates may also be considered. Department: Nationwide Financial – Annuity Technologies Position Summary The Director, Technology Project Management role for the Annuity Modernization Program is responsible for leading the execution and delivery of one of Nationwide...
Nationwide Columbus, OH Full Time
Nationwide
08/21/2026  
Director, General Liability Pricing Analytics - REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Director, General Liability Pricing Analytics The Role In this position, you will work at the intersection of predictive analytics, actuarial thinking, and pricing strategy. You will partner closely with teammates and business partners to build, enhance, and refine models that support general liability insurance pricing. You will also have the opportunity to work across a variety of projects, expand your technical toolkit, and deepen your understanding of how modeling drives real business outcomes. As Director, General Liability Pricing Analytics, you will serve as the senior technical leader...
Nationwide Columbus, OH Full Time
Nationwide
10/28/2026  
Specialist, Investment Accounting
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a hybrid position located in Columbus Ohio and you will be required to come into the office two days per week.    This role is responsible for the preparation and review of quarterly and annual financial reporting for investment-related deliverables including GAAP and Statutory investment footnotes, regulatory reporting, internal investment balance sheet and income statement analysis, rating agency deliverables and board of director and audit committee deliverables. Additional responsibilities of individual contributors on the within the broader Investments Reporting, Data and Technology...
Nationwide Columbus, OH Full Time
Nationwide
10/28/2026  
Sr Actuary – P&C Capital Forecasting & Performance – REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Lead the future of P&C capital performance at Nationwide Nationwide is seeking a Senior Actuary to join the Capital Forecasting team within Enterprise Risk Management. This is a new opportunity for a P&C actuarial leader to help update the framework that will guide how our Property & Casualty business sets, monitors, and improves target returns and target combined ratios. You will apply actuarial judgment and technical expertise to connect underwriting performance, pricing and reserving insights, and capital metrics to enterprise business decisions. Working across Finance, P&C...
Nationwide Columbus, OH Full Time
Nationwide
10/28/2026  
AVP, Property & Casualty AI Enablement
If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Addendum: P&C is rewriting the AI playbook by creating a clear P&C approach to identifying high-value opportunities, evaluating and prioritizing them, and accelerating implementation. In partnership with our business and enabling teams, the P&C AI Process Transformation Hub serves as the central point for practical knowledge, guidance, tools, and common ways of working. The Hub focuses on P&C-wide AI opportunities, aligning efforts across P&C...
Nationwide Columbus, OH Full Time
Nationwide
10/28/2026  
Consultant, Cybersecurity (Agentic Solutions Engineer)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa, or Scottsdale, Arizona office 2 days (Mondays & Wednesdays) per week. Remote internal associates may also be considered. The Cyber Security Operations Center’s Innovation and Integration (CSOC-INI) team transforms emerging ideas into secure, production-ready capabilities that advance cyber defense. Across agentic solutions, modern application engineering, platform foundations, and security data engineering, we...
Nationwide Columbus, OH Full Time
Nationwide
10/28/2026  
AVP, Risk and Analytics - Specialty Finance
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Do you enjoy using quantitative analysis to understand complex financial risks and help shape business outcomes? In this Specialty Finance role, you can connect credit and portfolio insights with product decisions that support disciplined growth. If you thrive in an environment where you can improve risk decisions and risk-adjusted outcomes, we’d like to hear from you! As AVP, Risk and Analytics, Specialty Finance, you will lead risk, analytics, and reinsurance for the Specialty Finance business. You will establish and govern the frameworks, models, processes, and management...
Nationwide Columbus, OH Full Time
Nationwide
10/27/2026  
Sr Consultant – Risk Analytics P&C Capital Forecasting & Performance – REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Build the future of P&C capital performance at Nationwide Nationwide is seeking a Senior Consultant, Risk Analytics to join the Capital Forecasting team within Enterprise Risk Management. This is a new opportunity to help update the framework that will guide how our Property & Casualty businesses set, monitor, and improve target returns and target combined ratios. You will connect sophisticated P&C actuarial and financial-risk analysis to enterprise business decisions. Working across Finance, P&C Actuarial, Risk Management, Capital Modeling, and business leaders, you will turn...
Nationwide Columbus, OH Full Time
Nationwide
10/26/2026  
Specialist, Software Engineer – IBM ACE & ETL
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Specialist, Software Engineer – IBM ACE & ETL (Integration Specialist) Build the connections that keep Commercial Lines moving Nationwide Technology is looking for a technically curious, delivery-focused Specialist Software Engineer to strengthen and modernize the integrations that power Commercial Lines. In this role, you will design, build, test, troubleshoot, and support enterprise integration solutions using Informatica ETL, IBM App Connect Enterprise (ACE), IBM MQ, REST and SOAP services,...
Nationwide Columbus, OH Full Time
Nationwide
10/26/2026  
Consultant, Technology Project Manager
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio (preferred), Des Moines, Iowa, or Scottsdale, Arizona office 2 days per week on Wednesdays & Thursdays. Remote internal associates may also be considered. Supports planning, coordination, and execution of complex technology initiatives within Nationwide Financial Technology's Annuity Modernization Program, a strategic transformation focused on modernizing the technology platforms and capabilities that support Nationwide's annuity...
Nationwide Columbus, OH Full Time
Nationwide
10/23/2026  
Production Supervisor IV - SS
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Document Solutions team is seeking a Production Supervisor IV to lead a team responsible for document indexing, workflow management, and the successful delivery of critical document-processing services supporting multiple business partners. This role oversees a team of approximately 12-15 associates and is responsible for ensuring operational excellence, service-level performance, quality, and business-partner satisfaction in a dynamic environment. The successful candidate will balance people...
Nationwide Columbus, OH Full Time
Nationwide
10/23/2026  
Sr Financial Services Technical Lead
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Candidate must be a forward-thinking lead who drives project work, identifies opportunities to improve processes, and provides guidance through complex operational challenges. This role requires strong collaboration, prioritization, and problem-solving skills; experience with automation, process improvement, and leading people is a plus. This is a hybrid role based in Columbus, Ohio, requiring on‑site presence at least two days per week. The hired associate must reside within 35 miles of Three...
Nationwide Columbus, OH Full Time
Nationwide
10/22/2026  
Product Tax Consultant
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.   It is our intention to fill this role in Columbus, OH on a hybrid office schedule. However, applications from candidates working remotely who bring critical industry skills and relevant experience may be considered.  #LI-KD1 Job Description Summary Do you want to invest in yourself and thrive in an environment of innovation, problem solving, collaboration and learning? If you’re prepared to work in a technology-enabled, digitally-focused organization, where...
Nationwide Columbus, OH Full Time
Nationwide
10/22/2026  
AVP, Actuary - Group Benefits and Pet
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. #LI-SJ1 Job Description Summary Do you thrive at the intersection of strategy and analytics? Are you energized by the challenge of influencing high-impact financial decisions that shape both business performance and customer value? If you are a bold and curious leader with deep pricing expertise who can balance growth ambitions with disciplined risk management, this could be the opportunity for you. As the pricing leader for Group Benefits and Pet, you will lead enterprise pricing strategy and execution across three distinct product lines—Group Health, Nationwide Pet, and Specialty Insurance....
Nationwide Columbus, OH Full Time
Oswald
10/21/2026  
Sales Associate - Group Benefits
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for generating sales opportunities with new clients in a defined market; coordinates personal sales efforts with department team members and other internal staff. Also collaborates with the team to cross-sell products and services; develops and implements a personal sales plan with direct accountability for annual production goals.  A Day in The Life : Establish a sales development plan to originate business with new clients; builds and maintains a book of business and incrementally grows the book at plan each year.  Capitalize on opportunities to cross-sell multiple lines of coverage to existing clients; collaborate with department peers and service staff managing the company's various practices to maximize the sale of services provided.  Maintain a high...
Oswald Columbus, OH Full Time
Auto-Owners Insurance
10/21/2026  
Bodily Injury Claims Specialist
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage. Follow claims handling procedures...
Auto-Owners Insurance Columbus, OH Full Time
Nationwide
10/21/2026  
Technical Director, Accounting
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will provide technical accounting support to P&C Controllership business partners by researching and resolving complex accounting matters, interpreting accounting guidance, and developing clear, well-supported conclusions. In addition, the role will support key projects and business initiatives, including technical accounting research and the assessment of related accounting, reporting, control, and process requirements, while partnering across Controllership and other functions to support timely execution. This position will be hired on a SuccessFlex basis.  The hired associate must...
Nationwide Columbus, OH Full Time
Nationwide
10/21/2026  
Actuarial Associate, Excess Casualty Pricing and Modeling - REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Associate, Excess Casualty Pricing and Modeling - REMOTE Nationwide’s Excess Casualty Lines team is hiring a Pricing Modeler to help shape sophisticated insurance pricing and deliver insights that influence business decisions. This role is ideal for someone who brings strong technical skills and either a solid actuarial foundation, Excess Casualty insurance knowledge, or both. In this position, you will work at the intersection of pricing strategy, actuarial thinking, and predictive analytics. You will partner closely with teammates and business partners to build, enhance, and refine...
Nationwide Columbus, OH Full Time

 

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