26 customer care consultant jobs found in Columbus

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Be part of shaping the future of retirement. Retirement Solutions is embarking on one of its most ambitious and high‑visibility initiatives—expanding Protected Retirement Solutions, a rapidly growing category that is redefining how millions of Americans turn savings into lifetime income security. We’re looking for a Marketing Consultant who is energized by complex challenges, thrives in a matrixed environment, and is passionate about building marketing that drives adoption and results.     In this role, you will serve as a strategic engine behind integrated marketing and participant content—connecting product innovation with clear, human storytelling that...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Enjoy the vibrant energy of the Arena District, working in-office on a hybrid basis. This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location: Columbus: One Nationwide Plaza, Columbus OH, 43215  This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. It is our intention to fill this role in Columbus, Ohio,  however, on occasion,...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. OIPA Configuration Sr. Analyst We’re looking for a tech‑curious problem solver who enjoys working in complex systems and wants to build expertise in OIPA configuration. This role is ideal for someone early‑mid career who is ready to step into deeper technical ownership and has strong upward potential. About the Role As an OIPA Configuration Sr. Analyst , you’ll convert business and product requirements into system behavior using OIPA. You’ll build configurations, test features, and partner across Actuarial, IT, and Product to support both product launches and ongoing administration. Key...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Sr Consultant, General Liability Pricing (Agribusiness & E&S) - REMOTE If you’re a P&C actuarial professional looking to own a portfolio, influence general liability pricing strategy, and work with modern tools in a highly collaborative environment, this role is designed for you. Own a High-Impact Portfolio Take lead actuarial responsibility for one of Nationwide’s portfolios, driving pricing strategy for a complex, growing book of business. Serve as the primary actuarial contact and spokesperson for your portfolio with underwriting, product, finance, reserving, and...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program.   This position can be staffed remotely for potential applicants with critical industry skills and relevant experience. Internal Compensation Grade: G4 #LI-KD1 Position Overview As a Middle Market Actuary at Nationwide, you will play a key role in driving pricing strategy and profitability for our commercial lines products. This position supports actuarial initiatives across middle market segments, a critical area within our P&C business. In this role,...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Step into a high-impact role at the center of Nationwide’s annuity growth engine. As a   Sr Consultant, Marketing Management   supporting our specialized channel, you’ll own the marketing strategy for independent marketing organizations (IMOs) and key third-party firms—accelerating partnerships, strengthening producer loyalty, and positioning Nationwide as a trusted partner in the market. You’ll collaborate closely with sales to deliver the campaigns, tools and experiences they need in the field, ensure our brand shows up powerfully in this specialized space, and drive high-quality leads that fuel our ambitious growth goals. In this role, you’ll also...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re   looking for a seasoned communications professional to help shape and tell our story in ways that matter to reporters, editors, influencers, and key stakeholders. This role is ideal for a strategic media relations leader who thrives on translating complex business priorities into compelling narratives, influencing senior leaders, and driving measurable reputation and visibility outcomes through earned media and storytelling.     What   We’re   Looking For   Senior-level media relations   expertise   with   a track record   of shaping and delivering   high impact   earned media programs tied to business...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Passionate about coding? Love problem solving? Come apply your development skills to improve the operations, reliability, and performance across NF Technology - IDS BSA. You will be partnering with data engineers and NFT SREs in support of NF Data Operations.  Leverage AI tools to help close observability gaps within codebases across IDS. Technical skills: Data Engineering: Hands on experience with Database Platforms like Oracle, Snowflake and Postgres. Knowledge of UAC, DPA, SQL tuning opportunities....

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will support Nationwide Financials' Annuity team. The ideal candidate will have experience with the following. Understanding of architectural design and application delivery in technologies and methodologies that include, but are not limited to: cloud, web, APIs/microservices, automation, continuous integration/continuous deployment Assessment of the viability and feasibility of 3rd party solutions to meet business goals. Advise and influence project sponsors and teams on the technical...

As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please note that this is not a people leader position, you will be managing full scale audits.   This position will be on Internal Audit’s Property & Casualty (P&C) team. As a part of this team, you will have the opportunity to focus on audits pertaining to Property and Casualty’s core businesses, including Personal Lines, Commercial Lines, Excess & Surplus/Specialty, and Agribusiness. Performing both assurance and advisory engagements, you will focus on the business’ core operations, governance, compliance, and related information technology platforms. Whether you’re an...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re hiring a program & change management consultant to help leaders and teams get ready for important changes across Nationwide Financial. You’ll sit close to the work, helping people understand what’s changing, why it matters and how to move forward with confidence.   You’ll spend your time on real, people-centered solutions —the kind that cut across teams, affect how work gets done and need clear, practical support to land well. Our team delivers a standard set of services based on...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. In this role, you’ll help advance our supplier risk strategy across the full third-party lifecycle, from due diligence through ongoing monitoring and periodic reassessment. You’ll support the design and ongoing enhancement of our governance frameworks, strengthen compliance practices, contribute to actionable reporting, and collaborate across sourcing, legal, cyber, and business teams to evaluate and manage third-party risk, informing decisions that safeguard operations and enable growth. We’re looking for...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Addendum:  Join a fast-moving, highly collaborative marketing leadership team driving growth, retention and brand strength across Nationwide’s Retirement Solutions (RS) business. This role is ideal for an enterprise-minded marketing leader who can connect the RS business plan to clear marketing strategies in the $1–$50M plan market, public sector leadership, and investment/guarantee solutions, while delivering measurable sales, retention and participant impact. The role reports to the SVP, Nationwide Financial Marketing and is a key member of the NF Marketing leadership team, working in close partnership with Retirement Solutions leadership (Product,...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Sr. Consultant, HR Business Partner will serve as a strategic advisor to leadership across one or more planning units within Commercial E&S and Specialty. This role will influence business strategy, guide organizational effectiveness, and shape talent and culture priorities to support long‑term performance and growth This is a hybrid work opportunity. Job Description Summary Do you thrive where you can build a strong corporate culture, develop and lead critical initiatives and support associates and leaders developing to their fullest potential? Are you ready to inspire and influence leaders and associates around strategies that drive...

The salary range for this job posting is $108,812.00 - $174,099.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance has an opening for a Product Manager, IT Delivery. While the preferred candidate will reside within the greater Columbus, Ohio area, we are open to well qualified candidates who reside within our payroll footprint as seen on our careers page. This role will report to Director, Technology & Product Delivery. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your...

Description Summary: The CRE Loan Closing Specialist Sr. is responsible for initiating and driving the loan closing process, and for the integrity of the loan closing, due diligence, and documentation while managing and expediting complex and concurrent processes and organizing all necessary documentation to finalize complex Commercial Real Estate loan transactions. The CRE Loan Closing Specialist Sr. ensures accuracy, compliance with regulations, and coordinates activities, decisions, and communications with various parties involved, such as lenders, borrowers, legal teams and other third parties.  This position involves meticulous attention to detail and a thorough understanding of Commercial Real Estate loan terms including legal concepts, collateral acceptability, and final closing conditions. Expertise in review and interpretation of deal structures and legal documentation along with working through “gray...

As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position will be on Internal Audit’s Corporate Services (CS) team. As a part of this team, you will have the opportunity to focus on audits pertaining to a variety of Nationwide’s corporate functions, including Investments, Finance/Controllership, Marketing, Legal & Compliance, Aviation, Human Resources, Corporate Citizenship, Nationwide Pet and much more. Performing both assurance and advisory engagements, you will focus on the Nationwide’s corporate operations, governance, and related information technology platforms. Whether you’re an experienced auditor or have built a career in a...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. What We’re Looking For We’re looking for a Test Lead with a solid understanding of Personal Lines insurance products and workflows, particularly in product pricing functionality. Experience with Guidewire PolicyCenter is highly desirable. The ideal candidate is proactive, detail-oriented, and brings strong leadership and technical expertise in application development within Agile/Scrum environments. You’ll play a key role in driving quality assurance efforts, collaborating across teams, and continuously...

Description Huntington is accelerating a client‑centric digital transformation across the Commercial Bank. Digital is a core enabler of our growth strategy, powering modern, intuitive, and data‑driven experiences for our clients and colleagues. The Digital, & AI Transformation Director is a high‑impact leadership role within the Commercial Digital organization and a key architect of our digital and AI strategy. This leader will drive innovation, shape the strategic roadmap for digital, data, and AI integration, and champion a client‑centric transformation across the Commercial Bank. The successful candidate will: Set and execute a bold vision for integrating AI, data science, and automation across all Commercial Banking client and colleague experiences. Lead cross‑functional workstreams across product, technology, marketing, and operations to deliver measurable business outcomes. Serve as a strategic...

Description Summary: The Commercial Loan Administrator Senior will demonstrate advanced understanding of the commercial and construction loan process and support high-profile customers with complex credit and construction loan structures. Is responsible for timely and accurate administration of loan servicing for assigned customers. This senior colleague is to possess strong critical thinking and analytical skills and have an ability to effectively negotiate. They will also be responsible to review and be the secondary approver of construction draws and funds movement transactions processed by other Commercial Loan Administrators. Duties and Responsibilities: Works with Loan Closing Specialists, Relationship and Portfolio Managers, pre- and post-closing, to review construction due diligence, evaluate the plan and cost review, identify and manage potential risk and issues for new construction loans. Obtain...